Question about HP Officejet J3680 Multifunction Printer InkJet

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New cartridge, says cartridge error - HP Officejet J3680 Multifunction Printer InkJet

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  • shannonfeldm Oct 06, 2009

    figured it out myself.

  • Dan Whitney May 11, 2010

    any error code number?

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  • 788 Answers

1. Try removing the cartridge and unplug units a/c power.
2. Find a damp cloth and wipe the output ports on the bottom on cartridge. .
3. With a Q-tip, go over the round copper pumps on the cartridge tray. ( Where the cartridge makes contacts. )
4. Close door and power up unit.
Unit will give you a error message cartridge not installed.
5. Install the new cartridge.
Close door and fallow any additional instructions given.
( A ) If this does not resolve your problem, re-install old cartridge and see if you get the same error message. If you do not, replace the new cartridge.
Hope this has resolved your problems.
Please rate your techs.

Posted on Oct 06, 2009

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Cartridges error on a lexmark


Error: "Invalid Toner Cartridge"; Error: "Invalid Refill"; Message: "Change Cartridge"
Solution
One of these error messages may appear on the printer display immediately after or shortly after a new toner cartridge is installed into the printer. Note: This may not be specifically a toner cartridge problem; the error may be due to a stuck cover open switch on the printer.

To see if the cover open switch is the cause of this problem, open the top front cover and observe the message on the printer's display panel. The display should read Close Door or Insert Cartridge.


If this message is not displayed, the top cover open sensor and switch will need to be replaced. In addition, the printer may have damaged the new toner cartridge. If the cover open sensor is not operating properly, a new cartridge can be incorrectly flagged as a refilled cartridge by the printer. If this happens, the new cartridge will continue to cause an Invalid Refill or Invalid Cartridge error even if you try reinstalling it or installing it into another printer. If this should occur, please contact the point of purchase of the cartridge to find out how to get the cartridge replaced.

Caution: If the cover open sensor is not operating, do not install another new toner cartridge until you have completed the directions below. Inserting another new cartridge can cause that cartridge to stop working as well. Should this situation arise, please take the following actions:


Place the original working cartridge (the empty or near-empty one) back into the printer. This should clear the error message.

Turn the printer off. Doing this will disengage the cover open sensor.

With the printer switched off, open the top lid and remove the old toner cartridge.

Now replace the old cartridge with another new Lexmark toner cartridge.

Power the printer back on. The printer should now read this cartridge as a newly installed toner cartridge and the error should be cleared. The printer and toner cartridge should function properly now, but the top cover sensor on the printer will still need to be replaced.

If your printer is still under warranty or covered under a service contract, please contact Lexmark Technical Support or your service provider for further recommendations and instructions. Until you can get the cover open switch replaced, remember to have the printer powered off whenever you replace the toner cartridge.

If the top cover switch appears to be working fine, or if you have followed the above steps and your printer continues to post an Invalid Toner Cartridge or Invalid Refill error, make sure you are using a new original Lexmark toner cartridge. A toner cartridge remanufactured or refilled by a third party can cause this error.

To help identify a refilled cartridge, look for the yellow label attached to the toner drum and the body of the toner cartridge. If this is damaged or removed, the cartridge may have been refilled.

If you are using a third-party refilled or remanufactured toner cartridge, it is recommended that you install a new Lexmark brand toner cartridge. Lexmark cannot guarantee the compatibility of any third-party toner cartridges with our printers.

OR

1 Switch on the Lexmark X83 printer.

2 Lift open the cartridge door at the front of the device, below the scanner unit. The printer automatically moves the cartridge carrier to the correct position.

3 Pull each ink cartridge toward you to unclasp it from the carrier. Lift the cartridge out of the cartridge carrier.

4 Clean the copper contacts on the bottom of each cartridge with a clean, dry lint-free cloth. Use a gentle, circular motion to clean the contacts.

5 Insert the ink cartridges back into the cartridge carrier. Push back firmly on each cartridge until it snaps into place.

6 Repeat each step in this procedure again. Close the cartridge door.

Oct 04, 2012 | Office Equipment & Supplies

1 Answer

Cartridge error 1102


Cartridge Error (1102, 1203, 1204, or 120F)
  1. Remove the print cartridges, and close the cartridge carrier lids.

  2. Disconnect the power cord from the electrical outlet.

  3. Reconnect the power cord to the electrical outlet.

  4. If the button_power_0.jpg button is not lit, press button_power_0.jpg.

  5. Reinsert the print cartridges.

If the error does not reappear, the problem has been corrected.

If the problem reappears, one of the cartridges is not working properly. Continue with the following procedure to determine which cartridge is not working properly.

  1. Remove the print cartridges, and close the cartridge carrier lids.

  2. Disconnect the power cord from the electrical outlet.

  3. Reconnect the power cord to the electrical outlet.

  4. If the button_power_0.jpg button is not lit, press button_power_0.jpg.

  5. Reinsert the black (or photo) print cartridge.

  6. If the error:

    • Reappears, replace the black (or photo) print cartridge with a new one.

    • Does not reappear, reinsert the color print cartridge.

  7. If the error reappears, replace the color print cartridge with a new one.

Jun 16, 2011 | Office Equipment & Supplies

1 Answer

Brand new lexmark original cartridge is not recognised. error report' no cartridge'. all contacts cleaned machine dismantled and cleaned and reassembled. has done this before on occasion with refilled...


1. Open the top front cover of the printer. If the display DOES NOT read Close cover or Insert cartridge, the 32 error is not caused by the toner cartridge and printer service will be required to fix the problem.

2. Make sure the correct toner cartridge is installed for this printer model.
1. Check Lexmark for a list of compatible cartridges for your printer.
2. If the wrong toner cartridge is installed, remove it and install the correct one.

3. If the correct toner cartridge is installed, it may not be seated correctly. To ensure that this is not the cause of the error, do the following:
1. Turn off the printer.
2. Reseat the toner cartridge.
3. Close the lid.
4. Power the printer back on and check the display.

4. If reseating the toner cartridge does not clear the error message and the error started as soon as you installed this particular toner cartridge, the cartridge may be broken. You can check this as follows:
1. Power off the printer and then reinstall the old cartridge. (You can also try a different new cartridge to see if that clears the error.)
2. If the error does disappear, the problem may lie with this cartridge. Please contact the point of purchase, especially if the cartridge is brand new out of the box.

5. If the error cannot be cleared by putting in a new toner cartridge or one that is known to be working, the printer may require service to fix the problem.

May 02, 2011 | Lexmark X2350 All-In-One InkJet Printer

2 Answers

Error message says "Remove and check cartridge on right" Its a new cartridge I've been using for a few weeks and it has been working fine. I have removed cartridge several times and even cleaned contacts....


The electronics on the cartridge have gone bad. Sometimes cartridges short. Take the cartridge back to where you bought it (they should give you credit for any remaining ink) and buy a new cartridge.

Aug 10, 2010 | HP Photosmart C4180 All-In-One InkJet...

1 Answer

Dell 944 error message 1102 after fitting new DellBlack Cartridge


hi there,

you can try these steps:

try to remove the new black cartridge. get a clean cloth. gently wipe the copper strip of the cartridge. unplug the power cable of the printer. gently wipe the contacts of the black cartridge carrier (where you put the black cartridge in). close the carrier, plug the power cable back in. install the black cartridge. then check for the error code.
if you still have same error code, try the old cartridge.
if the old cartridge still works, you need to contact dell for the replacement of the black cartridge (if you purchase the black cartridge from dell)
if the old cartridge is also giving same error. try the steps on the color cartridge as well, it might be with the color cartridge error.
or both.
worst case scenario the contacts on the printer carrier might be broken already.
but in this kind of situation. 98% it's the cartridge that's causing the issue.

have a great day :)

Oct 02, 2009 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

We purchased a new cartridge because it said install new ink cartridge,we installed new cartridge it still says install new ink cartridge and will not receive or send faxes


it will not send or receive a fax if the error is still there. Clear the error by trying these steps:
-open cartridge door and remove the cartridge
-unplug the power cord at the back of printer
-after 30 seconds, plug the cord and turn on the printer. It will ask for the cartridge.
-Open the cartridge door and insert the cartridge
-close the access door
-if the error is cleared, try faxing again.

I hope this helps.

Regards,

Mar 02, 2009 | HP 640 Inkjet Fax Machine

1 Answer

Dell a960 50c error on cartirdge error message ..nothing seems to


Hi there Error 50c

Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Jan 17, 2009 | Dell A960 All-In-One InkJet Printer

1 Answer

Dell printer model# A940 50c error


Test your cartridges.

Remove the color ink cartridge then lower the cover of your printer. If the error message displays again, replace the black cartridge with a new one (or return the new one). Reinstall the color cartridge and remove the black ink cartridge then lower the cover. If the error message displays again, replace the color cartridge with a new color cartridge.
Note: My manual indicated that the printer might have detected a short circuit in a cartridge. I returned a month old black cartridge got a new one and my printer is working fine now. Good luck.

Nov 10, 2008 | Dell A940 All-In-One InkJet Printer

2 Answers

Check Cartridge Error - Sharp UX-B700 Plain Paper Inkjet Fax


I replaced my new $40 cartridge with another new cartridge and it worked.

Feb 23, 2008 | Sharp UX B700 Plain Paper Inkjet Fax

1 Answer

Cartridge error and the light flashing


you may have a contact error or need to replace the cartridge.

remove it, insert again.
if problem persist try a new cartridge.

Nov 25, 2007 | HP Officejet 5610 All-In-One InkJet...

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