Question about Canon PIXMA MP600 all-In-One InkJet Printer

3 Answers

I have a PIXMA 620. I have a paper jam and cannot get to the paper. I can see the paper under the roller when I open the back paper feeder, but can't figure out how to get my hands on it. Help!

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  • fordtucker Oct 06, 2009

    I have removed the 4 screws on the back of the printer, but nothing is coming off easily. Can you tell me exactly what the "back cover" consists of? Where should I be pulling to get it off?


    I don't want to force anything that is not supposed come off.

  • fordtucker Oct 13, 2009

    When I opened the back of the printer as you told me to, the top cover became unhinged. Also, when I moved the rollers the paper never budged.


    I ended up taking the printer somewhere local to be fixed.


    I would like a credit on my credit card of my money that I paid to FixYa. You did not solve my problem.


    Teresa Ford

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3 Answers

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Simply pull the paper from a location where it is convenient. You can pull it from the back while the paper feeder is open or from the tray where the paper should be ejected.
just pull the piece of paper slowly so as to avoid tearing it since it will be much difficult to retrieve the pieces if it is torn.
However, if you did tore it, just pull out every piece inside the printer including the pieces that is in the roller.

Posted on Oct 13, 2009

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Turn the rollers that move the paper such that the paper moves backwards.

Posted on Oct 07, 2009

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Hi there,

Try the following steps to clear any jam -

1. Clear any loose paper from the paper tray. This will help you locate the jam. You will find it either in front, near the paper tray, or in the rear.
2. To clear a paper jam near the paper tray, grip the paper and pull it firmly but gently from the printer. If you find a stack of papers jammed, grab from the middle of the stack and pull.
3. For a rear jam, remove the back of the printer. When you find a free edge on the paper, grip it firmly and pull it out.
4. Replace the back cover. Press the "Resume" button or turn off the printer, and then turn it back on. Your settings should reset.
5. Try printing another document.

Good Luck!!

Thanks

Posted on Oct 06, 2009

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Posted on Jan 02, 2017

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Paper jam I've cleaned sprayed,etc must be something I can't see w/o going deeper. How do I remove cover to get to paper rollers in MX340


Removing the covers is not the answer. Most jams on rear feed printers/faxes are due to some object falling in the sheet feeder. When you pull the paper back out (Very slowly) of the sheet feeder after it has jammed , you will see a nick in the paper. This is because the paper is hitting something and cant get past it. put the paper back in the sheet feeder and the nick will indicate where the object is. Find a large paper clip and unwind it and bend the top of it to 90 degrees. use this to hook the object out and then tip the printer upside down and watch it fall out. Good luck

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Sometimes a printer just needs some cleaning.

Remove the jammed paper following the procedure below. (1) Slowly pull the paper out, either from the Auto Sheet Feeder or from the Paper Output Slot, whichever is easier.If the paper tears and a piece remains inside the printer, turn the printer off, open the Front Cover, and remove it. Be careful not to touch the components inside the printer. After removing all paper, close the Front Cover and turn it back on.If you cannot pull the paper out, turn the printer off and turn it back on. The paper will be ejected automatically. (2) Reload the paper in the printer, and press the RESUME/CANCEL button on the printer. If you turned off the printer in step 1, all print jobs in queue are canceled. Reprint if necessary.
Make sure to clean the paper feed rollers if paper is not fed properly. Cleaning the Paper Feed Roller of the Auto Sheet Feeder consumes it, so perform this only when necessary. 1. Make sure that the printer is turned on, and then remove any paper from the Auto Sheet Feeder. 2. Open the Printer Properties dialog box. 3. Click the Maintenance tab and then Roller Cleaning. 4. Confirm the message, and then click OK.The Paper Feed Rollers will rotate as they clean. 5. When the message appears, load three or more sheets of A4 or Letter-sized plain paper in the Auto Sheet Feeder.Set the Paper Thickness Lever to the left. 6. Confirm the displayed message and click OK.The paper that is loaded in the printer will feed through the printer and be ejected. 7. When the confirmation message is displayed, click OK. If this procedure does not solve the problem, clean the surface of the roller with applying a slightly moisten cotton swab with water to wipe off dust or stain.
If the problem still persists, contact a Canon service representative.

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Instructions

1 Lift the hatch on the feed tray and pull up the large green tab to the left of the roller. Remove any jammed or torn paper from under the roller and around the feed tray.
2 Pull the input feed tray out of the automatic document feeder. Grasp the feed tray with both hands and pull it straight out.
3 Check the interior of the automatic document feeder for jammed paper. Remove any jammed paper, then reinsert the feed tray into the automatic document feeder. Push down the feeder cover until you hear a click.

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Paper jammed under roller small piece of paper keep saying jam e3


Good day, I will give you the procedure how to clean the roller or canon pixma mp160.

Procedure:
1. Press [On/Off] to turn on the machine, then remove any paper from the auto sheet feeder.
2. press [maintenance] repeatedly until <b> appears.
3. press [black] or [color].
4. repeat steps 2 to 3 twice.
5. open the paper output tray.
6. load 3 or more A4 or letter-sized paper in the auto sheet feeder.
7. repeat steps 2 to 3 times.
the sheet paper is automatically fed in and then out of the machine.

have a nice day.


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1 Answer

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There's a hidden sensor lever under the white guides behind the platen roller. Either a scrap of paper is holding it up, or it could be bent from pulling out a jam. It is a black lever behind the platen roller slightly to the right of center. You may need a shop to repair.

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The printer is constantly sending a message- 'paper jam'


HP Officejet 7200, 7300, and 7400 Series - 'Paper Jam: Clear jam, and then press Enter' Message Displays on the Control Panel Display
Issue
During printing, the paper becomes stuck in the all-in-one and the error message 'Paper Jam: Clear jam, and then press Enter' displays on the control panel display.
Solution
Use the following instructions to clear a paper jam from the product:
Step one: Check for and remove any loose paper from the In tray
Do not try to remove jammed paper from the In tray. First remove any loose paper from the In tray to avoid worsening the jam.
CAUTION: Always try to remove jammed paper from the back of the printer first to avoid mechanical damage.
Step two: Clear the jam from the back of the printer
Follow these instructions to clear jammed paper from the back of the product. If the product is equipped with a two-sided printing accessory, skip to that section.
Remove the rear access door to clear the paper jam

1. Remove the rear access door by pressing the buttons on the side of the door and pulling it toward you.
Figure 1: Removing the rear access door
Rear access door
2. Gently pull the jammed paper out of the rollers.
WARNING: If the paper tears while removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the product. If all the pieces of paper are not removed from the product, more paper jams might occur.
3. Replace the rear access door. Gently push the door into the all-in-one until it snaps firmly into place.

Remove the two-sided printing accessory to clear the paper jam

1. Remove the two-sided printing accessory by pressing in the buttons on the sides and then pulling the accessory toward you.
Figure 2: Removing the two-sided printing accessory
2. Gently remove any jammed paper.
WARNING: If the paper tears while removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the accessory. If all the pieces of paper are not removed from the accessory, more paper jams might occur.
3. Press the button on top of the two-sided printing accessory to open the door.
Figure 3: Opening the two-sided printing accessory door
4. Gently pull the jammed paper out of the rollers.
5. Close the accessory door.
6. Reinstall the two-sided printing accessory.

Step three: Clear the jam from the automatic document feeder (ADF)

1. Remove the document feeder tray from the product by gently pulling it.
2. Lift the cover of the automatic document feeder by pulling it outward.
Figure 4: Lifting the cover of the automatic document feeder
Automatic document feeder (ADF) door
3. Gently pull the jammed paper out of the rollers.
WARNING: In the rare occurrence of a severe paper jam, you might need to remove the face plate from the front of the automatic document feeder and lift the pick assembly to remove torn pieces of paper from deep inside the automatic document feeder.
4. Close the cover of the automatic document feeder, and then reattach the document feeder tray.

Step four: Verify that the print carriage can move freely
Follow these steps to try to move the print carriage.
CAUTION: Do not force the print carriage to move if it is out of plain view or feels stuck. Forcing it may damage the printer.

1. With the product turned on, open the print cartridge access door. The print carriage might try to move into the access area. If so, allow it to move to that position.
2. Without turning off the product, unplug the power cord from the back of the product. Unplug the power cord from the power source. The power cord must be unplugged to allow the parts to be moved by hand and to reset the paper feed mechanism, without the risk of an electrical shock.
3. Looking in through either the print cartridge access door or the output paper tray, make sure the print cartridges are locked into the carriage and have not come loose. Also, make sure that there are no obstructions under or around the carriage to block it from moving.
4. Make sure the print carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right. Clear any obstructions found.
You may have to reach through the output paper tray to access the print carriage.
5. Close the print cartridge access door and plug the power cord back to the back of the product. Plug the power cord into the power source.
6. Press the On button to turn on the product.

Step five: Reload and test the printer
After you have removed the jammed paper, make sure the product is still functioning properly.

1. Reload the product with plain paper.
2. Peform a self-test by pressing and holding the RESUME button on the control panel until the product begins printing. A test page prints.

Step six: Service the printer
If you have completed all the steps listed above and are still experiencing a problem, service the product.

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Could there possibly be:

A) Paper jammed internally: Power Off. Open the cover and remove the paper or scrap carefully. Do not touch the internal printer parts. Close the cover. Power on.

B) Foreign objects in printer: Power Off. Open the paper support and confirm that there is no foreign material in the auto sheet feeder. (If so, remove it by hand or with tweezers). Open the front cover and confirm that there is no foreign material in the unit. Avoid touching the inner workings of the machine.

C) Reset the printer:

1. Turn the printer off with the Power button

2. Disconnect the data cable from the printer

3. Unplug the printer's power cord for approximately 10 minutes, and then plug it back in. Attach data cable.

4. Turn the printer back on.

If all of these suggestions fail, your iP1600 may require repair service. Please note: With the suggested retail price of $29.99 USD, repair does not seem cost effective - you could just go out and purchase a new printer.

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I had the same problem and found a small coin in the back feeder. Remove the back coverplate and tip the machine onto its back and give it a good shake. You might be surprised at what falls out.

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GGONG644, Try this fix. TURN OFF PRINTER wait ( 10 or 15 seconds) turn it back ON and listen for
paper ROLLERS to be turning and FORCE FEED A single sheet of paper through print rollers until it PULLS it through the printer and SEE if a scrap of paper comes out with sheet ? Let me know if this works ? Phil at palcando@yahoo.com

GOOD LUCK !!

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