Question about Compaq Presario R3000 Notebook

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Unable to boot - A different problem...

Hi, everyone.

I've encountered a problem with my laptop and I'm unable to find the solution - I need your help!

Here's the problem. I turn on the Presario R3000 - everything is working. Then I come to the page where it explains that the laptop shut down due to.......(various reasons including a change in software / hardware etc).

You have a number of options, including start windows normally, start windows from your last known configurations that worked, safe mode etc etc.

Everytime I attempt to start windows using 'last known configurations that worked' the screen goes dead. Whenever I choose any of the remaining options, the laptop restarts and goes back to the same page and the same process begins again.

Has anyone encountered anything like this before? Any solution would be very much appreciated. I hope to hear from someone soon. Thank-You.

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  • grapple Nov 30, 2008

    i have the EXACT SAME problem, had a computer tech guy look at it and he said my hard drive is "fried" and i might as well buy a new computer.

    did you reinstall windows? did it work?

  • ve3id Dec 12, 2008

    I have a similar prolem an dwill look into it on th eweekend. First a few questions:

    1) Does it stop suddenly, or does it put anythin gon the screen?
    2) Does it stop at the same place every time? What happens if you hit F10 and go into setup, does it stil lcrash suddenly?
    3) What happens to the AC light on the front when you plug in the AC adapter, does it come on briefly, or permanently
    4) does yours have the AMD or the Intel processor?
    I think that my problem is a thermal sensor somewhere because it has shut down suddenly like this when it has been too hot. Even though I have 40 years of electronic troubleshooting experience, it is hard to do without a manual and schematics, but I will try. I will post results if I have any



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I had this same problem with my R3000. If you select one of the options that will show you line by line what it is doing during startup, you will see that the last line shown is called (in my case) mup.sys. You will get a long path like c:\blaw\blah\blahblahblah\mup.sys If yours dose not say mup.sys, just google what it dose say. If you have the mup.sys problem, at the time there was no fix for mine. I had to do the ol' reinstall windows solution. Don't reformat, just reinstall so you can get your data off then once that is done do what ever you want! Good Luck!

Posted on May 30, 2008

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Start windows normal and let sit for a while.

Posted on Dec 23, 2007


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