I smelled smoke in the Kenmore Trio, and found the food on the top shelf warm. The lighting unt was melted and it turned out the light was staying on when the door closed. Sears replaced the light unit and both switches, but the problem continues. He said there is nothing more to fix. What is going on here???
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LG had a problem with the control board going bad allowing the interior lights to stay on even when doors are closed. you need to get in touch with LG concerning repair MY UNDERSTANDING is there is a safety recall and it will be repaired for free. in the mean time unsrew the light bulbs so they dont melt down your liner...
Some of these Kenmore Elite refrigerators built by LG have a design defect that has been the subject of a class action settlement. The interior lights stay on even if the doors are shut, turning the refrigerator interior into a version of the child's Easy Bake oven toy. There are many cases where plastic interior parts of the refrigerator got so hot they melted. I replaced the 60W incandescent bulbs with 7 Watt LED bulbs just in case. The LED bulbs will not get hot enough to harm anything even if left on indefinitely. This model also has problems with the wires inside the door (water dispenser side) The wires break inside the door and are not replaceable. I ran new wires through the interior and bypassed the broken wires to avoid buying a whole new door.
Julie, I don't have a solution to this problem, but as of yesterday, I am having the exact same problem. The top shelf is as warm as the air outside of the fridge and the shelves below are cool. All of the food on the top shelf spoiled. We purchased the fridge in July 2007 so mine is also about the same age as yours. We called Sears and were told no one could come out to service it for a full week AND it is no longer under warranty (warranty expired in July 2008) which is totally lame considering the fact that it's a nearly $3k fridge. I'm very disappointed in Sears and doubt I'll be buying anything from them again.
We ended up unplugging it, waiting 30 seconds and plugging it back in and overnight, the top shelf is cool again but I'm not comfortable with not looking at it further to ensure it doesn't happen again. If you got your problem solved, can you please share what the issue/solution was? Thanks!
This will possibly fall in the class of models that were under recall. My advice is to contact Sears and the CONSUMER ALERT Remove your lighyt bulbs and prepare for a disgusting attempt for settling this. I am not telling you you this for any good rate or a bad rate. LG and Maytag made these for Sears and the name then changed to Kenmore Elite Trio. I would like you to visit my web page and do a little reading of our posting's here at Fixya over the past couple years. Wish I had a solution but feel it is my responsibility to inform you. Thank You for Understanding, Sea Breeze
Click Here=> APPLIANCE CONSUMER ALERT
I need to let you know that your refrigerator may fall under a consumer alert. It is possible that the lights are remaining on while the doors are shut and can result in property damage. The issue is the light melt the plastic and damage the refrigerator, food and possibly smoke damage. If this is not the case please let me know and I will assist you if there is something other that this causing the problem. Thanks Sea Breeze
I had the same problem with a kenmore elite fridge and recieved the same response from Sears customer service!!! File a complaint with your local BBB. Sears contacted me within the day and sending out a tech at their expense only after the complaint was filed. Good luck. Elana
this unit has a history of the light circuit failing and it will cause the lights to either stay on or off. if they stay on, it will melt the housing around the upper bulb area. it has a recall and should be covered by sears for no charge. it is the control board failure and has a sticking relay for the light circuit, needs board replaced. the 3 beeps are the unit thinking it has a door open. turn off the alarm on the door control board and call sears 800 # for repair.
This is an error code that pertains to the evaporator motor but could also be the main board. If the evaporator motor is running, the main board will probably need to be replaced. It could be a wiring problem but it's not very likely.
If the motor is not running, some voltage checks will need to be made, at the motor and board, to determine which component has failed. These checks require a meter and can be difficult to make, even for a technician.
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I just saved my fridge / home too, smelled what I thought to be an electrical fire when I opened the Trio doors, immediately looked at the bulbs as a probable cause, and sure enough, the base of the bulb sockets were burned-brown and the plastic housing was to hot to touch without a hot-mit.
Unscrewed the bulbs and set aside out of children's reach and combustable materials.
I'm filing a complaint and service repair today. 8/3/08