Question about Tomtom ONE GPS Receiver

1 Answer

Tomtom one mistakenly pressed Guam instead of US and Canada and now don't know how to change it

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 504 Answers
Re: tomtom one

In order to change from Guam to the US, you have to reset the maps. You can do this by pressing Reset under settings, but it will reset to the way it was when you purchased it, i.e., all your favorites, etc. will be erased. I believe you can also do this under settings by selecting the map data, or something similar. In order to change languages, press the wrench key, then arrow to where you see all the flags. Press this key, then enter the correct language.

Posted on Feb 20, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Tom Tom only has Guam map since update

That is really strange!
I can only suggest that you verify what MAPs are physically on your TomTom device by connecting it to a PC/LAPTOP and use Windows Explorer to look at your GPS drive folders: should see a folder for each 'country' (like GUAM).
The normal way to check which maps are registred and loaded on your device is to use TomTom Home -> Update maps function: it will show you the status or whereabout of any Maps that you have loaded or backup and which one can be purchased.
Hope it helps: let me know how you go.
ps.i f you wisely backup your device on a regular basis (via TomTom Home or direct copy to your PC/LAPTOP), you could always RESTORE FROM BACKUP and start again.

Jan 07, 2010 | Tomtom ONE v3 Car GPS Receiver

1 Answer

I cannot download the USA and Canada on my Tomtom any more

Connect the device to a pc via a usb cable. It will appear as an additional external drive. Navigate the drive and you will fin a folder called Guam.

Copy it to the PC.
There will be another one called USA_and_Canada. check if it has any contents.

The Tom Tom website can tell you how to install the map again if it is not there

May 28, 2009 | Tomtom ONE GPS Receiver

2 Answers

TomTom gives incorrect location

two things may have occurred one the north american map has been deleted or guam has been set as the active map if you go into the settings you can change active map back to North america

Dec 27, 2008 | Tomtom One XL GPS Receiver

1 Answer

Location setting

OK zuz 2 options.
One. Move to Guam.
No didnt think that would be helpful.
So option two.
Uninstall TomTom Home.
Click below.
Re-install your version of Home.
Hope this is useful.
If you move to Guam send some fotos LOL

Feb 24, 2008 | Tomtom ONE GPS Receiver

2 Answers


if you are using tomtom one you can change your home location from the advanced planning feature..let me know if you managed to change it....:)>-

Jan 15, 2008 | Tomtom ONE GPS Receiver

2 Answers

Reset home address from guam to united states

Click preferences, manage maps, then switch maps. Switch is to USA/Canada and you'll be all set!

Dec 31, 2007 | Tomtom GO 510 GPS Receiver

6 Answers

Setting country on tomtom one

This TomTom comes loaded with 2 maps....Guam and the US with Canada. I too got stuck in Guam and it is not obvious how to get out of it. But here it is.
Go to Main Menu, then Change Preferences
Hit forward arrow twice
Go to Manage Maps
Hit forward arrow once and choose Switch Map
It should show you Guam and the US and Canada
Tap US and Canada and it should take you out of Guam!!
Mine did and I am now going to delete the Guam map.

Dec 28, 2007 | Tomtom ONE GPS Receiver

2 Answers

Tomtom one

Okay, I fixed it and came back to tell the story in case some poor soul finds their way here with the same problem. Some of these tomtoms come with guam as well as us and canada. we didn't fat finger it; for some reason tomtom home stored us and canada on the hard drive (g) and took it off the device when it did its first update.

First, plug your tomtom into the computer and go to "remove items" and remove guam. it will give you the option to store it on the g drive which i did, (in case I should take a notion to go there soon.) this provides more space on your device.

Now go to "add maps, traffic, etc," in tomtom home and scroll the arrow to page forward until you see "items on my computer." click this and then click maps. hopefully us/canada is there, thats where tomtom home had put mine. click "add" for that item and it should upload to your device. this takes a long time. there may be an application that tomtom still wants to update to your device. do this before turning the tomtom off from the computer, i couldn't see that us/canada was there until I did this, and then I had to turn the tom tom off, and bring it back into tomtom home two times before I could see it had the map and was working again.

your compass will also be messed up after you have done any updates at all to your tomtom. this is tom toms new application, there is nothing we can do about it until they fix it someday. the tomtom still works right, you just don't have the cool compass options you had with the original. if you did a back up before you initial update you can go back to the older application if you want.

hope this helps people, as you can see above i was very frustrated because the nice people who really did try to help in this and other discussions had not experienced the problem and did not know the answer. maybe tomtom udates does different things at different times, but this is what it did to mine.

Nov 25, 2007 | Tomtom ONE GPS Receiver

2 Answers

Programed tomtom to wrong country

in the change prefference menu

there are options to change 'home' & 'owner' settings.

Feb 08, 2007 | Tomtom GO 300 GPS Receiver

Not finding what you are looking for?
Tomtom ONE GPS Receiver Logo

Related Topics:

95 people viewed this question

Ask a Question

Usually answered in minutes!

Top Tomtom GPS Devices Experts


Level 3 Expert

7983 Answers


Level 3 Expert

56797 Answers

Martin Murray

Level 3 Expert

1614 Answers

Are you a Tomtom GPS Device Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides