Question about Panasonic KX-TA824PK Phone

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How do I forward calls to an outside number on a panasonic kx-ta824 system. what is the line access code

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  • Dan O'Malley Oct 09, 2009

    I currently do not have access codes programmed. do i need to enable in order for forwarding to work?

  • Dan O'Malley Oct 10, 2009

    I tried your suggestion and the system picks line 6 which is not active. I have 4 lines on 1-4. should i just move the lines to 3-6

  • Dan O'Malley Oct 12, 2009

    Thanks. disabling the inactive lines did the trick.

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  • Panasonic Master
  • 2,460 Answers

Line access codes are the codes you dial from the intercom to get an outside line. 9 works.

Call forwarding to an outside line has to be enabled in system programming either 2.1 in the maintenance console or option 607 in system programming. There's also a timer that allows the CO connection to be maintaned. By default it's 10 minutes.

Once you get the program set up, you can dial 7139xxx-xxx-xxxx#

Carl

Posted on Oct 08, 2009

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  • Carl Navarro
    Carl Navarro Oct 09, 2009

    You don't program access codes, they are there by default. Go to a system phone, press INTERCOM and dial "9".



    Access code. By default on an 824 it picks main trunk group high to low, On a 624 it picks in a sequence that you set in programming or low to high.





  • Carl Navarro
    Carl Navarro Oct 10, 2009

    Oops, try disabling lines in system programming 3.3 or or option 400. It makes it tons easier.

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1 Answer

How to divert an incoming call?


There are several methods. Phone company provided call forwarding instantly sends calls to a phone number you set on your main phone line, that you turn on with *72 + the destination # and turn off with *73. Or "Call Forwarding No Answer" that transfers the call after several rings to a pre-determined number, all setup by the phone company on your main line. Or, on the Panasonic systems (there are many), you do the same using several code choices, a bit more complicated. Your installer must set the system to allow the system to send calls to an outside line, and you must have more than one line because the destination number is dialed on a different line than the line that's receiving the call. Your Panasonic "Operating Manual" lists these codes and methods with instructions, you'll find them listed in the table of contents under "Call Forwarding" with step by step pictured instructions.

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KX-Ta824 Speed dialing problem


Panisonictel.com has a FAQ for this model here

In that FAQ, there is this explanation of your problem:

When I tried to access speed dial, it does not call out.
When storing speed dial number of external parties, the stored speed dial number must include CO (outside line) access code (9 or 81…etc) even with direct line access. If the external number is 1234567, you must store the speed dial number as 91234567.
This rule applies to all system speed dial, station speed dial and speed dial key.

It looks like you're just going to have to add a leading 9 to all the speed dial numbers for that function to work.

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Panasonic KX-T7730, we have a 824 phone system and cordless handsets (kx-tg1711) we cannot make outgoing calls on these handests but can take incoming calls and can transfer calls. how do we programme


  • Locate the program and auto-store button on your telephone. You will be using these to customize many of the features on your KX-T7730. The program button is used to enter or exit programming.

  • 2

    Program your outgoing line preference, i.e., the line you prefer to seize when you go off hook. Press "Program" "1" "1" "store" for no line. Press "Program" "1" "2" "Store" for an idle outside line. Press "Program" "1" "3" "Outside Line Number" "Store" for an assigned outside line. The outside line number will be a single or double-digit number that is set through your phone system.

  • 3

    Program your incoming line preference, i.e., the line you prefer to answer when you go off hook. Press "Program" "2" "1 "Store" for no line. Press "Program "2" "2" "Store" for ringing line. Press "Program" "3" "Outside Line Number" "Store" for an assigned outside line.

  • 4

    Program your flexible CO buttons. These are the inner row of 12 lighted buttons. Your outside lines need to be programmed to these--you can choose any of these 12 buttons in any order. Press "Program" "CO Button" "0" "Outside Line Number" "Store." The outside line number will be a single or double-digit number that is set through your phone system.

  • 5

    Program any other unused flexible CO buttons for an extension number or any frequently dialed phone number. Press "Program" "CO button" "1" "Extension Number" "Store" or "Program" "CO Button" "2" "9 + Phone Number" "Store". A "9" must be entered at the beginning of a phone number to tell your phone system to seize an outside line before dialing, e.g., "9-1-212-555-1234."

  • 6

    Locate the programmable feature buttons (the row of 12 solid buttons on the right). These buttons are basically one-touch buttons that can be set for extension numbers or phone numbers. Press "Program" "(PF) Button" "Extension Number" "Store" or "Program" "(PF) Button" "9 + Phone Number" "Store." Remember to press "Program" again to exit programming.

  • 7

    Locate your "FWD/DND" button. This button is used for setting "Call Forward" or "Do Not Disturb" on your telephone. To set call forwarding, go "off-hook" either by lifting the receiver or pressing speakerphone. Make sure you go to intercom and not an outside line. To forward all calls, go off-hook, press "FWD/DND" "1" "extension number" (the extension number that you wish to forward all your calls to) "#". After you hear a confirmation tone, place the receiver on-hook. The steps to set call forwarding for busy/no answer are the same as above, except you will press "2" in place of "1". To cancel call forwarding, press "0" in place of "1".

  • 8

    Program "Do Not Disturb," which stops your phone from ringing--any callers will just hear a DND tone. To program, go off-hook, press "Program" "4" "#" on-hook, to set. Press "0" instead of "4" to cancel.

  • 9

    Locate the message button--this works in coordination with your message light at the top right of your telephone. If the light is lit, press "message" to hear a message left to you either by another extension or a voice mail system. The message button can only be programmed as a message or one-touch button. To program as a message, press "Program" "Message" "3" "Store." To program as a one-touch, press "Program" "Message" "1" "Extension Number" or "Program" "Message: "2" "9 + phone number."

  • 10

    Return your KX-T7730 to its default settings by pressing "Program" "#" "*" "Store."



  • Read more: How to Program a Panasonic KX T7730 ' eHow.com http://www.ehow.com/how_7159736_program-panasonic-kx-t7730.html#ixzz1eYPzbevZ

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    How to divert incoming calls to mobile when out of the office Have tried *7102then number followed by # but does not work?


    *7102 followed by the ACCESS CODE then the number and STORE or ENTER, but your phone system has to be programmed to allow call forwarding off premise. The access code is usually "9" to get an outside line.

    Carl

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    The simple answer is on the intercom dial *7102 9 number #. That forwards all calls outside. However, outside line and trunk-to-trunk programming has to be programmed into the system.

    There are other conditions located in the Operating Manual under Call Forward. In mine, it's on page 71.

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    To another extension requires a *720x command plus the extension number and #. Call forwarding outside requires programming to be set for COS (Class of Service) and outside line access. Refer to your Operatiions Manual and then the installer if you can't make it work.

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    KX-TA824 Select idle CO line


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