Question about Lexmark E321 Laser Printer

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Lexmark 321/323 rollers

My Lexmark 321 has started to pick up multiple sheets. I assume the rollers are worn. This model has a "D-roller" ans a little cork block that looks to provide friction. What should I replace?

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Re: Lexmark 321/323 rollers

Change the D roller AND the cork block (paper separator pad assy.) If either are worn it can pick multiple sheets.

Posted on Sep 20, 2008

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Lexmark X4550 all-in-one Paper feeds only half way then jams

I'm not Lexmark certified; however, paper motion fails are generic in nature. Paper motion fail can be a bit difficult to diagnose at a distance...
* If it jams at every sheet then check to insure there is not a bit-o-paper stuck from a previous jam.
* If it has been an issue that has been increasingly getting worse than I'd replace the pick-up roller(s)
* Lexmark's support page for your printer is below. (You can also find a service prover too)
* Parts order for your printer is also below. You can determine at the support page if your comfortable replacing pick-up rollers in that model printer.
support lexmark com Service Parts
* Frequently people tear a jammed sheet when it comes out leaving pieces behind. BAD! When you get a torn sheet in your printer insure you retrieve all the pieces. Those left behind guarantee a jam on your next try.
* Paper jams not caused by debris in the path or worn pick-up roller(s) is beyond user maintenance.

Mar 03, 2015 | Lexmark X4550 Wireless All-in-One Photo...

1 Answer

Multiple pages feed when printing on hp 7410

  • If the automatic document feeder (ADF) does not pick up any pages at all, the rollers inside the automatic document feeder need to be cleaned.
  • If the automatic document feeder picks up multiple pages instead of single sheets, the separator pad inside the automatic document feeder needs to be cleaned.
SolutionLoad one or two sheets of unused plain white full-size paper into the document feeder tray, and then press Start Copy Black to pull the pages through the automatic document feeder. The plain paper releases and absorbs residue from the rollers and separator pad.note.pngNOTE:If the automatic document feeder does not pick up the plain paper, try cleaning the front roller. Wipe the roller with a soft lint-free cloth dampened with distilled water. If the problem persists, or the automatic document feeder does not pick up the plain paper, clean the rollers and separator pad manually. Follow the procedures below to remove the face plate from the front of the automatic document feeder, access the pick assembly inside the automatic document feeder, clean the rollers or separator pad, and then reattach the face plate.

Please Click on this link to know more in detail.


Apr 01, 2012 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

My printer pulls multiple sheets at once.

yo have to:
1. Clear paper pick up roller whit wet cloth or alcohol
2. Clear separation pad (located under pick up roller) using same way as pick up roller.
Good luck

Jun 18, 2010 | Samsung ML 2010 Laser Printer

2 Answers

My Lexmark C510 keeps popping up with a Paper Jam 241 error in Tray 1. There is no paper jam. I open the printer door take the tray out, put it back in and shut the door. How can I fix this problem? I...

I have a Lexmark C510 colour printer: Manufacture date June 2005.
I had been getting the "Paper Jam 241 error in Tray 1" message for some time. Sometimes it would print just fine but in the past several months, it's been bad. I'd pull the tray out (notice roller marks on the top sheet that was only partially fed), reinserted the sheet properly into the tray and try again and again. The techy at Lexmark mentioned that I could purchase a new rubber roller that feeds the sheet but that I might first wipe down the roller myself as they get worn and old. I first wiped it down with a damp cloth to clean it then thought to try reconditioning it with leather conditioner we'd purchased for our couch (I'm sure Amourall would work just as well). Voila, the old, dry roller was picking up paper again. Just open the rear door and that grey roller (it's black again when you recondition it) is at the bottom. Hope that helps.

May 11, 2010 | Lexmark C510 Laser Printer

1 Answer

The bypass tray is contantly jamming when we try to print.

Hi, i'd start with cleaning any rubber rollers in the paper path, if its picking multiple sheets and then jamming, it will need a pick roller and seperation pad, hope this is helpful ,M.

Jul 03, 2009 | Ricoh Aficio SP C811DN-DL Printer

1 Answer

My laserjet 1020 develops a paper jam after printing the first page of a multipage print instruction .I have deleted the printer and re-installed it including all drivers but problem still...

Reinstalling the printer is related the Software.
If the paper gets physically jammed than its the driver setting issue or hardware issue.
Check if two sheets get jammed or only one sheet.
If it is two sheets than printer is picking up multiple sheets and paper gets jammed.
If the printer is jamming a single sheet than remove the Tray and look there is rubber roller inside if there are marks or lines on that rubber roller or if the roller roller is worn out than that rubber roller called as paper pickup roller need to be replaced.
If that looks fine than try to priny using manual feed and if the problem persists from manual feed too than try another toner cartridge
If the problem is not from Manual feed Tray that Replace the main Tray with known good Tray and check if the issue resolved.

Jul 01, 2009 | HP LaserJet 1010 Printer

1 Answer

HP paper jam

That is usually caused by the paper feed rollers being cover with paper dust. Take a clean cotton pad and alcohol and clean the rollers :turninig each roller as you clean it. if it has a rear dor, open it to get better access to the rollers.

Please remember to rate all users who assist you for free :)

Sep 03, 2008 | HP PSC 1610 All-in-One Printer, Scanner,...

3 Answers

Paper Jam

We need to the model/make to help you

but using some detective skills I've decided you are using a HP machine

Yup Dirty damaged worn feed roller but what model machine is it they are all different but pull out tray 2 cassette all the way and look in, there is probally a cylinder like rubber roller 5cm wide front centre of where cassette slides in, there might be roller on the cassette too at the front center as well.

Most modern printers feed rollers just slide off after lifting small plastic tabs on them and gently pulling, feed rollers are available but you can sometimes also get results by cleaning them with a dash of metho or water on a rag.

If paper feeds 2wo sheets at once then you need to change the seperation pad/roller too.

Nov 01, 2007 | Dell W5300N Laser Printer

1 Answer

HP 7110 printer paper rollers

usally when a printer picks up too many sheets the pickup rollers are dirty or covered with paper dust use a microfiber towel moistened with water or rubbing alcohol wipe them off then if it still picks up too many sheets the surface of the pickup roller is worn.replace pick up roller the printerworks .com may have parts or hp

Oct 20, 2007 | HP OfficeJet 7110 All-In-One Thermal...

4 Answers

Why is the printer grabbing more than one sheet at a time?

this is caused due to the pickup rollers and seperation pads being worn. if you run your fingers across them you will no dobt find that they are very smooth and thats the problem. the rollers and pads need to be rough so that they can cause friction against eachother to seperate the pages. i

What make model is it and i will try source the part numbers for you

Hope this helps


Oct 03, 2007 | Lexmark T632 Laser Printer

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