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Remove the batteries let them discharge over night. Place in chargers for 24 hours. If still static unplug all phones from all jacks. Plug in a phone...a different one from the cordless ones. to make sure the static is not on the line.
You can then try to replace the rechargeable batteries or get a new phone.
Hi - The next step is for you to look in the manual and find out how to manually change the phones "channels' (frequency range). The phone does it automatically but not always efficiently regarding noise.
Not having privy to the phone model I can't tell you exactly how to change channels but I can tell you that you will most likely be able to cut greatly down on noise doing the above.
Also, make sure that the base and handsets are as far away as possible from home appliances that make RF noise, microwaves, TVs, Computers, Electric Heaters, etc.
Doing both things will give you a quieter phone environment.
Good Luck,
Mikeywaf
The line that stays lit for line 2 is just the way it is.. not a problem. If you only have one phone line and a two line phone you will always have the one (non working line 2 ) lit.
Have you replaced the cord to the handset? Many times it is a bad cord that causes static.
I would check the DSL filters. Your phone should not interfere with the DSL. Make sure there is a filter on any line going into your phones. If there is a filter replace it and see if that works. Also, check other equipment on the line, fax, computer, credit card machine. They will need filters from the DSL too. Remove these other devices and check the line for the problem then add them back one at a time.
Try connecting line 2 where 1 is connected. If there is no static it is youre system ie phone itself. If there is static there is definately a problem with youre line. Static can usually be attributed to old lines that the moisture barrier has been compramised. If the line is under youre house or in the walls you may have to pay for it. But if it is the companys line it is their issue.
Poor line condition is an error referring to the phone line itself. Even though it may sound clear small amount of static confuse the fax machine and cause the error. Try using a new phone line. If that doesn't help I recommend getting a line filter from OfficeMax
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