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On my lj1300n I get an error code of 10.758. Can

On my lj1300n I get an error code of 10.758. Can u help?

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Hello there afrantz.

Here's your geek-steer ...

Is error code persistent? What other than the code is the problem (won't print, etc.)?

Try a basic device Reset/Reinitialize:

  1. Shut down the computer system the printer is connected to.
  2. Unplug the printer power cord from both the printer and its power outlet.
  3. Wait at least 5-10 minutes, then re-plug both ends back in.
  4. Switch on the power button to the printer.
  5. Restart (reboot) system.
Here is the HP support web-page for your device.

Are you receiving indicator light error sequences? If so, refer here.

Are you receiving an error message in list form such as is displayed by this (only other forum input) user with identical error code? And like him, does your user manual NOT include an error code index? I would presume not, because it's not located at HP support websites, or via a thorough web search, which yields nothing readily found elsewhere. Therefore I can only conclude, as is all-too-often the case, the manufacturer (HP) maintains that info in a proprietary status, and thus only available in their "service" manual publications.

You might try contacting HP support (email/phone) specifically querying your error code's definition and suspected problem/resoluion ... whether it's under warranty or not.

Good luck, and please do post back to ...
  • to let me (and interested others) know how things worked out,
  • to provide clarification or feedback.
  • if you have any further questions,
"Today's the best day of my life ... and NOW you're part of it!"
Via-con-Dios and Godspeed -- Geekinator (aka Craig).

Posted on Oct 06, 2009

  • Craig The Geekinator
    Craig The Geekinator Oct 06, 2009



    @ afrantz



    Just looked at that error "list" of that other user. I now see that it is an "Event" log error report. It's all but a certainty that's from Windows. Apparently this error you share with him declares to the Windows Event Log. You may want to see if you are receiving same from yours.



    Start > Run ... > type "compmgmt.msc" (without quotes), then OK ...

    Computer Management > System Tools > Event Viewer > ...



    Then check both the "System" and "Application" logs (also for any HP specific log if it exists) for relative entries matched by time the error occurs, by double clicking any line in list on right column, then using the up/down arrow icons.



    "Today's the best day of my life ... and NOW you're part of it!"
    Via-con-Dios and Godspeed -- Geekinator (aka Craig).




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