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My virus protection won't let me into my yahoo mail because of an infection in one of the emails?

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Try letting the virus protection remove the virus, reboot the computer, then try again.

Posted on Oct 06, 2009


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My yahoo account has been hacked today an email asking for money has been sent to my contact list..I do not know what to do as I have tried to send a email to all of those contacts to say disregard the...

Access your E-mail account from a different computer and then try sending the email to your friends. Your computer is probably infected by an automatic E-mail sending virus/malware. Update your anti-virus software and then do a FULL virus scan of your computer. If you don't have an anti-virus software, you should get one. You can get some for free or free trial. Avast and AVG are highly recommended.

Oct 04, 2011 |

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I can click on inbox and it will go to my emails for just a second and then it goes back,won;t stay long enough to read any Emails

your pc could be infected with malware.

do you have a decent anti virus on the laptop / pc?

install avg... run scan..let me know how you get on

Mar 19, 2011 | Yahoo Mail

1 Answer

My sister rec'd an email from my address that I did not send. did someone steal my email account and what should I do?

-the computer that you have has an infection, and what it is doing it is sending e-mails that has a link that would give computer infection or viruses.
-what you can do for starters is go to disk cleanup and clean some all of the temp folders
-make sure that the anti virus protection that you have is still active, and updated.

Feb 24, 2011 | Yahoo Mail

1 Answer

I think my yahoo mail got infected, is there any way to fix that? Thanks...

Usually it's not your email that gets infected, its your system that gets infected. If this is the case, then you'll want to do some system scans for malicious software.
Some infections end up looking through your contact list/address books for other emails, and sends itself out. Once this has happened there's nothing you can do except tell your contacts to not open your previous email(s).
Run "Spybot - Search & Destroy" to check for malware, you may also want to invest in an anti-virus program to protect from future threats (ESET NOD32 is a good one).
Here is the link to Spybot:

Oct 08, 2010 | Yahoo Mail

1 Answer

I cannot open any attachments, how do I fix this?

A Yahoo posting suggests that you disable scanning attachments in your anti virus software.If that fails go back to classic mail Hope this helps. or else
I had the same problem, which had to do with my anti-virus (Trend Micro). I had to go into Virus Controls; then Protection Against Viruses; click on Settings and uncheck the box that said "Threats in Web mail attachments". Remember, Yahoo uses Norton to download attachments so you can't have two virus protections "running" at the same time.
i think this will help u thanks vote for me

Oct 20, 2009 | Yahoo Mail

1 Answer

Yahoo! mail is spamming my contacts

Hello David,

Yes, in this scenario, your email was indeed compromised. This is caused by an infection on your pc or with the computer that you used in logging into your yahoo. Please do a thorough scanning of your computer. If your current antivirus does not detect the virus, you can use the antivirus below:

Good luck!

Oct 15, 2009 | Yahoo Mail

1 Answer

My virus protection won't let me into my yahoo mail,it says that it is infected

Change to a good anti virus program, like Avast. It's totally free and you can allow sites if you know they're safe.

Oct 06, 2009 | Yahoo Mail

1 Answer

When i send mail to someone, it has my corrent yahoo mail address in the 'from' space, but when they hit 'reply' the address changes to someone else's hotmail address.

probably your account has been infected with a virus, try to make a new one instead so that youll stay protected.

Hope this works :)
Pm me if problem continues.
Thank you :)

Aug 09, 2009 | Yahoo Mail

3 Answers

Cannot access Yahoo Mail box

just signed up for new e-mail account and can log in alright but won't load e-mails at all.

Nov 12, 2008 | Yahoo Mail

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