Question about SimpleTech SimpleDrive Pininfarina 320GB External USB 2.0 Hard Drive - Blue
One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)
A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.
1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability
2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)
3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.
4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.
5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port
6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you dont do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.
If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further
USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.
USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.
It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to cheack the drives connections are not bad inside the enclosure
Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click Of Death"
If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.
Posted on Oct 06, 2009
U have to have a backup program...or your wiring is wrong.
Posted on Oct 06, 2009
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Posted on Jan 02, 2017
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To attempt recovery put it an an open external enclosure and have another one hooked up to recover the data to.
Gently tap the hard drive with a small hammer and see if you can get it to spin up one last time.
Of course it can be sent to a data recovey company if you really have to get the data off.
Downloads to Recover Your Files and Save Your Bacon and 10 Best Free Hard Drive Utilities.
Some addition links found on Google
There are no user serviceable parts inside the drive.
Opening it will just negate any chance of recovery.
You're not going to fix it by disassembling the drive.
The click's and beeps indicate the drive it damaged; there is a good chance (98%) that you have lost all of your data.
Note: By removing the cover from this drive the any remaining warranty will be void and all data will be considered lost.
Now if you still want to take it apart just to look inside, there will be one or two screws that are under the manufacturer's label that will have to be removed.
Pressing firmly, run you finger across the top of the drive until you can feel the depression where the screw head is.
Using you screw driver puncture the label and remove the screw.
Then you can pry the top cover off.
hope this helps
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