Question about Canon PIXMA MP210 Photo All-In-One Printer

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Won't scan i have exactly the same problem, the scanner doesn't work, and tried changing the cable, but it didn't worked, and also by updating the drivers and stills the same, sooo the only problem that i notice is that the toner is over and that displays an error over the printer, i don't know if that affects in some way the scanner

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You need to download the "scanning program" from canon along with the driver for it to work. The scanning program is called MP Navigator EX.

Posted on Oct 18, 2010

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Yes it does affect the scanner, the canon machine won't scan or fax when any inks are empty.

Posted on Oct 06, 2009

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I have this problem on my Canon MP210 Scanner that doesn't work! I even re-installed the driver, but nothing worked but the copier works. That mean that the hardware works correctly.


First try a different data cable and a different port. If you use a USB hub or print server, try a direct connection. Check that a known working device can connect to the computer. Check the device manager and power saving settings. What message do you see in the Devices and Printers window (Printers and Faxes for Win XP) for the MP210? What error messages do you for printing and scanning?

For Windows 7, Start > Control Panel > Hardware and Sound > Device Manager. Look for a triangle with a yellow exclamation point or a red x at the bottom of the list at Universal Serial Bus Controllers. You can try updating the drivers for the USB controller or uninstalling them and then rebooting the machine. (The computer should find and install new drivers automatically. However, you should also check in Windows Update for them (check for new updates - optional and important).) With some computers this could be the result of static at the USB ports. Disconnect all of the external devices and the power cord (computer and the outlet). For a laptop, also remove the battery. Then press and hold the power button for 30 seconds. Then put the battery back in (if applicable) and reconnect all of your cables.

For the power savings settings, again for Windows 7, right click on the desktop (anywhere there are no icons or running programs). Select Personalize. Then click on Screen Saver then choose Change Plan Settings. Next click on Change Plan Settings (for the active plan). Then click on Advanced Plan Settings. Scroll down to USB selective suspend.

Did you install the Canon driver, full software or the OS driver? Can you print any documents? (Sometimes the scanner will not respond but the printer still works.) If you have documents in the print spooler, you may need to stop and restart the spooler. (One way to do this is to launch the Command Prompt window (run as administrator for Vista or Windows 7). Start > All Programs > Accessories > right click on Command Prompt and choose Run As Administrator. Type "net stop spooler" without the quotes followed by enter. On the next line, type "net start spooler" again without the quotes and press enter. Now restart the computer.

If the printer works, but the scan buttons do not. If you connected the USB cable before installing the Canon driver, you have a generic driver that may not run the scanner. Uninstall the driver, unplug the data cable and then reboot the computer. Then install the full featured software (if available) from Canon http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp210?selectedName=Specifications#DriversAndSoftware . Next try to scan from the computer. You need to set up the full software with destinations for the scanner buttons and the monitoring program must be running. (If you use the basic driver, the scan buttons will not work. In Windows XP, Vista or 7, you can acquire scans with Paint. File > Import from Camera or Scanner > New Scan. Vista comes with Photo Gallery that can also do this (it can be downloaded for XP and Win7). Vista and Windows 7 also include Windows Fax and Scan to acquire scans.

If the unit still fails to work at the current computer, try connecting it to another (with known working USB ports). If it still fails, then the USB port has failed in the all-in-one. This could be another static issue. With the printer on, unplug the cables (data and power from the printer, outlet and the computer). Press and hold the power button for 30 seconds to a minute. If this doesn't help, if the printer is under warranty ask Canon to repair it.

I hope this helps.

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So basically, install the COMPLETE set of programmes on the HP installation CD seemed to fix this.

I have a HP Deskjet F2180 printer, but I suspect that the HP software is generic across alot of its product range.

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Scanner: Hi there, " Unplug the Scanner cable from the computer. " Unistall the Scanner drivers from Device manager and also unistall the all the Scanner appications " restart the computer " try to download drivers from the website " after installing drivers and software it will ask you to connect the Scanner. " then you can connect the Scanner and and try to Scan.

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Scangear - scanning problems with mp600


windows XP instructions.can be easily applied to other operating systems
-turn printer/scanner on
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-click on system
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-right click on canon mp600 and choose updat driver option and then after that is done.click on scan for hardware changes
(below images provided)



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this should make sure scanner work.. but if it still doesnt work then go back to the device manager and check if there are any hradwares with a yellow question mark beside them.if there is then right click on them and click update driver.
if that does not solve the problem try reinstalling the CD or go to the canon MP00 web page (google it) to dowmload the printer/scanner drivers. and repeat everything until it works or until you give up =). hope it all works out bye!

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I am experiencing the same problem, from the equipment id does not scan

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Download drivers from the web site do not work


Dade, You didn?t mention exactly what you installed but here is the link to the 18 MB driver and software download from Mustek for your scanner: http://www.mustek.com/supportdrivers.aspx?model=1248%20UB&category=Scanner&series=USB%20Port Make sure you follow the instructions listed on the page; pay particular attention to the part about unplugging the scanner from the computer before installing the software. If you have any other questions let us know and don?t forget to rate the posting.

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