Question about Dell XPS M1210 Notebook

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The computer wont boot up. and the screen wont display anything!

The computer wont boot up. and the screen wont display anything.whats wrong?

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  • femustang May 11, 2010

    first off I am assuming that is has been in use for a while then quit. what lights do you have at the front of the pc are you indicating a charge with it pluged in? are there any red lights coming on? if its over a year old your battery may be dead or faulty if its newer. pull the battery and see if it will boot on just power supply.

  • David Rooker
    David Rooker May 11, 2010

    What operating system are you using? And did you drop it or add any new software before this started happening?

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Take a multimeter and verify the AC adapter. If it is ok, remove the battery. When you push the power on button do you have any activity ? If there is no activity the motherboard is defective. If you have some activity (leds on, fan activity etc.) :
1. check the memory :
- if you have 2 memory modules use only one at a time, the other one could be defective or
- check your memory with another laptop or
- use some known good memory etc.
If the memory is ok then :
2. Connect an external monitor to your laptop. Turn the laptop on and see if you get any video signal on the external monitor (you have to use the right button combination e.g. Fn + one of the Function keys). If you get a signal then the problem comes from the screen/backlight/inverter/cable. If there is no video signal on the external monitor then most probably the motherboard is defective (at least the integrated video card). Expensive to fix or to replace it. Have it checked by a professional.
Do you have any warranty on your laptop? See your dealer or HP representative first.

Posted on Oct 06, 2009

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Windows Start-up Errors
Step one, you need a Windows XP CD. If you only have a recovery disk set like the ones from HP or Compaq they will not do what you need done. Under normal circumstances however, you can use a Dell disk because the Operating system is on a stand-alone disk. All retail versions are also acceptable as well as upgrade disks. For a rule of thumb, if the disk has the Microsoft hologram it should work. You can order a boot up floppy disk from here: http://support.microsoft.com/kb/310994 with this file, if you know how, you can use “ImageBurn” to burn the file into an ISO file which can be burned to a disk. Now make sure your computer boots to the cd rom first. If you know how to do this skip on down, if you don’t, while the computer is first starting up and you see the manufacturers splash screen, tap F12 (some computers it’s F9, others it may be another key, you may have to watch and see if the computer lists the key strokes for getting to the boot menu. If you still cannot find it, boot into the BIOS settings and change your boot order there. Save your settings and exit, the computer will now seek the cd rom as its boot source first.
Place your Windows disk in the computer and start it up. When you see the test at the top of the page “Press Any Key To Boot From CD” Just hit the space bar to activate. The next screen you will see will most likely be a Windows setup screen, when you see this press the “R” key to get to the recovery console. It will get there, it may take a little time, patience. Once it loads you will be given a choice of Windows installations, there should only be one, if there are more, always pick number one. It may ask for an administrators password, if you have not set this particular password, then just leave it blank and press enter. The next prompt you see is:
C:\Windows>
You need to type the following:
cd \
hit enter. Pay close attention to the spacing between the characters. There is a space between the character “d” and the “\”
You are now at the ROOT of the drive, this is where basic commands can be given and changed. You should now see the following:
C:\>
Now type the following:
CHKDSK /R
Hit the enter key.
The chkdsk /r command also includes the P command and will also look for lost recoverable information in bad sectors.
There are occasions depending on how corrupt the system is, that this process could take several hours, so be patient with it.
Now, after chkdsk has run type the following:
FIXBOOT
Hit the enter key.
It may prompt you with a warning, that’s ok, just continue. When fixboot has finished, type: EXIT hit enter and windows will reboot. When the system reboots, tap the F8 key during this time and you will see the multi-boot menu come up. Scroll to the title “Last Know Good Configuration” and hit the enter key. If you were having some simple drive errors this should have fixed them.

Posted on Oct 06, 2009

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