Question about HP OfficeJet 6210 All-In-One InkJet Printer

1 Answer

I face a paper jam a lot, what is the right steps to release it? Paper jam light is lite and there is no paper in printer

Posted by on

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that gotĀ 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

  • Contributor
  • 57 Answers

Hi,

I understand that you are receiving Paper Jam error on the printer front panel of the All-in-one.

This issue may occur because of dirty rollers and is unable to feed the paper.

Please follow the below given instructions to resolve the issue.

Please remove the All-in-One Printer from the Power Surge Protector and plug it directly into a wall Power outlet, as the surge protector may not provide enough power to printer.

Clean the Paper feed rollers by following the below given instructions:

Here are the steps to clean the rollers :

1)Turn off the all-in-one.

2)Unplug the power cord from the back.

3)Remove the rear access door .

4)Clean the rollers one at a time using a clean cloth that is slightly dampened with clean water (preferably distilled water). Rotate the roller to clean the entire surface.

5)Verify that the three paper feed rollers on the rear access door are clean and rotate freely.

6)Reinstall the rear access door and then plug the power cord back in.

7)Turn the all-in-one back on

Reset the All-in-One to the factory default settings by using these instructions:

1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.

2. Then, press and hold # and 6 while plugging in the power cord.

Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One.
Note:
A semi-full reset will do the following:
The user settings to the factory defaults, Language and country settings on some models, Fax logs, Fax headers, Fax speed dial information.
If you are receiving the paper jam error on the computer, then follow the instructions from the below given article in order to resolve the issue.

Here is the web document:

================

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c01072463&cc=us&lc=en&dlc=en&dlc=en&lang=en

================

Just copy and paste the entire link into the Internet browser's address bar and press enter.

Even if the issue persists, try refreshing USB composite devices to get the issue resolved.

1. Right-click My Computer (in Windows XP, click Start first), and then click Properties.
2. Select the Hardware tab and then click Device Manager.
3. Click the Plus (+) sign next to Universal Serial Bus Controllers.
4. Click the USB Composite Device entry to highlight it, and then click Action and then click Uninstall. If a screen appears to confirm the deletion, confirm the deletion.
5. Disconnect the USB cable to the all-in-one, wait a couple seconds, and then reconnect the cable. This should restart Windows device detection (Plug and Play).
6. A New Hardware found screen may appear, click Next through all of the screens that appear for the Wizard to install the USB Composite Device. Click Finish once the wizard completes.

Hope the information provided will be helpfull in resolving the issue.

Regards,
Lawrence.

Posted on Jan 10, 2008

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Light is flashing on Resume on my HP Deskjet F2110 All-in-One printer scanner copier. What does that means?


Regular paper, envelopes, or specialty media may get stuck or jammed in the printer. Follow the instructions below to find and remove jammed paper (or other media) from the printer. If the HP All-in-One has a paper jam, first check the rear door. If the jammed paper is not in the rear rollers, check the front door.

Step one: Check for and remove any paper stuck in the paper In tray

  1. Remove all loose paper from the paper In tray.
  2. Press the RESUME button.
    • If the paper jam is cleared, skip to Step Four
    • If the paper is still jammed, continue on to the next step below.
  • If more than one sheet is stuck in the printer, remove the paper, one sheet at a time by taking hold of a sheet in the middle of the stack and, with both hands and firm, even pressure, pull the sheet towards you. Usually, removing one or two sheets from the middle of the stack will release the pressure and the rest of the stack can be removed.
  • After removing the paper, check to make sure no scraps of paper are stuck in the printer.
    • If the paper jam is cleared, skip to Step Four.
    • If the paper is still jammed, continue on to the next section.

  • Step two: Clearing a paper jam from the back of the printer

    If the paper jam is not accessible from the In tray, follow the instructions below to clear the paper from the back of the printer.
    1. Unplug the HP All-in-One.
    2. Press in the tab on the left side of the rear door to release the door. Remove the door by pulling it away from the HP All-in-One. Figure 1: Removing the rear door

    b4334db0-9c6c-4a8d-be58-38a7346f3e8c.jpg

    1. Gently pull the paper out of the rollers. caution.png
      CAUTION:If the paper tears when removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If all of the pieces of paper are not removed from the HP All-in-One, more paper jams are likely to occur.
    2. Replace the rear door. Gently push the door forward until it snaps into place.
    3. Press Cancel to continue the current job.
      • If the paper jam is cleared, skip to Step Four
      • If the paper is still jammed, continue on to the next section.

    Step three: Lift the front cover and slowly remove any jammed paper

    1. Unplug the power cable.
    2. If necessary, pull the input tray down to open it. Then, lower the print cartridge door. Figure 2: Lowering the print cartridge door

    355b6f41-4668-4827-a91c-ff5c4852e74f.jpg

    1. Gently pull the paper out of the rollers. caution.png
      CAUTION:If the paper tears when while removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If all the pieces of paper are not removed from the HP All-in-One, more paper jams are likely to occur.
    2. Close the print cartridge door.
      Figure 3: Closing the print cartridge door

    4b07607d-706b-46d4-8067-d6d9c380a6ec.jpg
    1. Plug the power cable into the HP All-in-One.
    2. Turn the power on.
    3. Press Start Copy Black or Start Copy Color to continue the current job.

    Step four: Verify the print cartridge carriage can move freely

    1. Unplug the power cable.
    2. Check to see if the print cartridge carriage can move freely from one side of the printer to the other. If the carriage is to the right and out of plain view, skip to Step Five. Do not try to force it to move if it is hung up on something. [img src="http://h10025.www1.hp.com/ewfrf-JAVA/Image/common/note.png" alt="">
      NOTE:Be careful not to force the print cartridge carriage. If the carriage is stuck, forcing it to move will damage the printer.
      • If the carriage does not move, continue with the next step below.
  • Remove the print cartridges.
  • Step five: Reload and test the printer

    Once the jammed paper is removed, verify that the printer is still functioning properly.
    1. Reload the printer with plain paper.
    2. Perform a self-test by pressing and holding the Resume button until the printer starts printing. A test page should print.
    note.png
    NOTE:Do not put more than 35 sheets of plain paper in the document feeder tray.
  • Gently move the print cartridge to the far right of the printer.
  • Remove the paper from the paper In tray, but do not remove the drawer.
  • Remove the rear access door.
  • With your fingers, rotate the rollers "up" three full rotations.
  • Push the rear access door back into the printer until it snaps firmly into place.
  • Replace the print cartridges.
  • Plug the power cable into the HP All-in-One.
  • Turn the power on.

  • Step six: Service the printer

    Perform all the steps mentioned above. If the problem continues, service the printer.
    Cause Paper jams can be caused by several factors. Follow these guidelines to prevent further paper jams.
    • Insert paper into the paper tray only until it meets resistance. Do not push it farther in.
    • Make sure that the paper is flat in the paper tray and that the guide is adjusted to the width of the paper.
    • Do not add paper while the product is printing.
    • Remove printed pages frequently.
    • Do not use paper that is too thin, too slick, or that stretches.
    • Do not use torn or creased paper. Used paper might cause jams.
    • Make sure that the rear access door is securely fastened.

    Jun 17, 2011 | HP Deskjet F2210 InkJet Printer

    2 Answers

    I face a paper jam a lot, what is the right steps to release it? I keep getting a paper jam message. I have opened up the case and inspected; removed the cartridge and inspected; no paper/paper jam found....


    Turn printer upside down (yes), and check that there is no small paper or foreign objects inside the printer, ensure all door are closed, unplug printer power cable for 2 minutes to reset.

    Jul 29, 2008 | Konica Minolta PagePro 1350W Laser Printer

    1 Answer

    Paper jam printer 3524


    Clear the jammed paper as follows.

    If the jammed paper is removed completely by using the information in the following steps, you can install the paper tray first, and then close the front cover and the printer will resume printing automatically.



    If the printer does not start printing automatically, press the Go button. If the printer still does not start printing, please check that all the remaining jammed paper has been removed from the printer. Then try printing again.

    Pull the paper tray completely out of the printer.

    Pull the jammed paper up and out of the printer.

    Press the cover release button and then open the front cover.

    Pull out the drum unit assembly. Pull the jammed paper up and out of the printer. If you cannot remove the drum unit assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper from the paper tray. If the jammed paper can not be pulled out easily, turn the jam dial towards you as you gently pull the paper out.

    Open the face-up output tray. Pull the jammed paper out of the fuser unit. If the paper jam can be cleared, go to Step 7.

    Open the jam clear cover. Pull the jammed paper out of the fuser unit.

    Close the jam clear cover. Close the face-up output tray. If the paper jam still cannot be cleared, for HL-5130 and HL-5140 users go to Step 10, and for all other users go to the next step.

    Pull the Duplex Tray completly out of the printer.

    Pull the jammed paper out of the printer or the Duplex tray. Put the Duplex tray back into the printer.

    Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit.
    Put the toner cartridge into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically.

    Put the drum unit assembly back in the printer.

    Put the paper tray in the printer.

    Close the front cover.

    Dec 21, 2010 | Office Equipment & Supplies

    1 Answer

    How to open drum to remove the jammed paper inside


    Hi Good day!! here are the steps how to remove paper jam in brother hope it help's you!!
    1. Pull the paper tray completely out of the printer.
    2. Pull the jammed paper up and out of the printer.
    3. Press the cover release button and then open the front cover.
    4. Pull out the drum unit assembly. Pull the jammed paper up and out of the printer. If you cannot remove the drum unit assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper from the paper tray. If the jammed paper can not be pulled out easily, turn the jam dial towards you as you gently pull the paper out.
    5. Open the face-up output tray. Pull the jammed paper out of the fuser unit. If the paper jam can be cleared.
    6. Open the jam clear cover. Pull the jammed paper out of the fuser unit.
    7. Close the jam clear cover. Close the face-up output tray. If the paper jam still cannot be cleared, for HL-5130 and HL-5140 users go to Step 10, and for all other users go to the next step.
    8. Pull the Duplex Tray completely out of the printer.
    9. Pull the jammed paper out of the printer or the Duplex tray. Put the Duplex tray back into the printer.
    10. Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit.
    11. Put the toner cartridge into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically.
    12. Put the drum unit assembly back in the printer.
    13. Put the paper tray in the printer.
    14. Close the front cover.

    Oct 19, 2010 | Brother MFC-7440N Laser Printer

    2 Answers

    How do I fix a paper jam? I've got paper jam around the exit roller and I can't get it out?


    There should be a way to unlock one of the sides. Try taking out the toner cartridge and going in that way. If you can see the paper, get a pair of needle nose pliers and SLOWLY see if you can pull the paper out.

    Sep 21, 2009 | Samsung CLP-510 Laser Printer

    2 Answers

    Paper Jam lite is on ( no paper jam )


    give this a try

    1. Turn off the printer.
    2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
    3. Also open the back cover of the printer if this model has one.
    4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
    5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
    6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
    7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
    8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
    9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
    10. see alternative if the problem is still not solved.



    alternative :
    Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

    May 28, 2009 | Brother HL-2040 Laser Printer

    1 Answer

    PAPER JAMMED-PRINTER HL5150D


    Hello a_bowen1


    You can clear the jammed paper as follows.

    If the jammed paper is removed completely by using the information in the following steps, you can install the paper tray first, and then close the front cover and the printer will resume printing automatically.

    If the printer does not start printing automatically, press the Go button. If the printer still does not start printing, please check that all the remaining jammed paper has been removed from the printer. Then try printing again.
    Note
      • If a paper jam occurs when using the optional lower tray unit, check for correct installation of the upper paper tray.
      • Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps prevent multiple sheets of paper from feeding through the printer at one time and reduces paper jams.
    1. Pull the paper tray completely out of the printer.
    chap0611.gif
    1. Pull the jammed paper up and out of the printer.
    chap0614.gif
    1. Press the cover release button and then open the front cover.
    hl50_069.gif
    1. Pull out the drum unit assembly. Pull the jammed paper up and out of the printer. If you cannot remove the drum unit assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper from the paper tray. If the jammed paper can not be pulled out easily, turn the jam dial towards you as you gently pull the paper out.
    hl50_05712.gif Caution
      To prevent damage to the printer caused by static electricity, do not touch the electrodes shown below.
    hl50_046.gif
    1. Open the face-up output tray. Pull the jammed paper out of the fuser unit. If the paper jam can be cleared, go to Step 7.
    Note
      If you have to pull the paper toward the back of the printer, the fuser may get dirty with toner powder and it may scatter on the next few printouts. Print a few copies of the test page until the scattering of toner stops.
    chap0615.gif Caution
      After you have just used the printer, some internal parts of the printer are extremely hot! Wait for the printer to cool down before you touch the internal parts of the printer.
    hl50_058a.gif
    1. Open the jam clear cover. Pull the jammed paper out of the fuser unit.
    hl50_059.gif
    1. Close the jam clear cover. Close the face-up output tray. If the paper jam still cannot be cleared, for HL-5130 and HL-5140 users go to Step 10, and for all other users go to the next step.
    1. Pull the Duplex Tray completly out of the printer.
    hl50_065.gif
    1. Pull the jammed paper out of the printer or the Duplex tray. Put the Duplex tray back into the printer.
    chap0634.gif
    1. Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit.
      Put the toner cartridge into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically.
    hl50_047.gif Caution
      To avoid print quality problems, DO NOT touch the shaded part shown in the illustration.
      If you accidentaly touch the shaded part, wipe the surface with a dry lint-free soft cloth.
    drum_5100.gif
    1. Put the drum unit assembly back in the printer.
    1. Put the paper tray in the printer.
    1. Close the front cover.

    Good Luck and don't forget to leave a rating based on my solution:



    Mark

    Apr 04, 2009 | Brother HL 5150D Laser Printer

    2 Answers

    Grinding Sound - Orange Paper Jam Light


    You have a broken gear main motor. I had the same problem, bought $5 part and after the replacement of the gear,it runs like new

    Dec 04, 2008 | HP LaserJet 4L Printer

    Not finding what you are looking for?
    HP OfficeJet 6210 All-In-One InkJet Printer Logo

    43 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top HP Office Equipment & Supplies Experts

    mukhtar21 shaikh
    mukhtar21 shaikh

    Level 3 Expert

    2022 Answers

    Donald DCruz
    Donald DCruz

    Level 3 Expert

    17130 Answers

    Les Dickinson
    Les Dickinson

    Level 3 Expert

    18425 Answers

    Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...