Question about Microsoft Wireless Optical Desktop Comfort Edition

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MS Wireless Desktop set - KB and Mouse

When I boot the PC, it stops at POST and says keyboard error or no keyboard present. I then press the button on the transmitter, depress the button on the back of the KB, turn off the PC and turn it back on and it works. Never have a problem with the mouse although at the fail point the mouse doesn't come in to play. This is baffling as I have reinstalled the software and uninstalled and reinstalled updated software and have changed USB ports - frustrating. Running XP Pro with 64-bit AMD CPU and 1 gb RAM. Any ideas??? Dave

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Re: MS Wireless Desktop set - KB and Mouse

Well this problem has nothing to do with your Operating System. This has everything to do with your System Bios.

Basically, the first thing you need to determine is "Is it USB or PS2?"

If it's USB:
1) Is it installed in a USB Hub? It might not have enough power, try a different USB port.
2) Go into the system bios. Look for an option that says "Enable USB Support" make sure it's enabled.

If it's PS2:
1) The connection might be lose, turn the computer off, unplug it, plug it back in.
2) Try a different PS2 Keyboard, same problem? Your PS2 ports are failing, buy a USB Keyboard.

Posted on Oct 24, 2008

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1 Answer

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