Question about Lexmark All-in-One Printer with PictBridge

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My lexmark won't scan documents

The diagnostic window says that my ocr file is missing, and to install it from the installation disc. The ocr file on the disc is empty, there is no installation file on it. How can i install an ocr file so that my lexmark works as advertised when i bought it?

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Try going to the lexmark website for a free download of the updated files. Manufatures will usually fix thing like this on a free download rather than try to send everyone who bought one of these a new disk. One other thing you might try is looking for a firmware update for your printer.

Posted on Oct 06, 2009

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1 Answer

The lexmark x2650 doesn't have the OCR software in it. I try to scan a document and edit it but can't because no OCR software included


To scan documents for editing and saving as PDF file, you will need to install the Lexmark OCR scan software on your computer. The Lexmark scan software (no downloadable version) is only available on the installation disc that came with your printer. If you lost the disc, please contact Lexmark Technical Support Center for assistance.


To install the OCR scan software from the printer installation CD:

  1. Insert CD into the CD-ROM drive. If the installation screen open, click Cancel.
  2. Double-click on My Computer / Computer.
  3. Right-click on Lexmark XXXX CD and select Open.
  4. Double-click on OCR.
  5. Double-click on Setup.exe to install the OCR software. Your operating system will then determine the language in which it is installed.

Mar 05, 2012 | Lexmark X2650 All-In-One InkJet Printer

1 Answer

Error says that ocr is not installed


To scan documents for editing and saving as PDF file, you will need to install the Lexmark OCR scan software on your computer. The Lexmark scan software (no downloadable version) is only available on the installation disc that came with your printer. If you lost the disc, please contact Lexmark Technical Support Center for assistance.


To install the OCR scan software from the printer installation CD:

  1. Insert CD into the CD-ROM drive. If the installation screen open, click Cancel.
  2. Double-click on My Computer / Computer.
  3. Right-click on Lexmark XXXX CD and select Open.
  4. Double-click on OCR.
  5. Double-click on Setup.exe to install the OCR software. Your operating system will then determine the language in which it is installed.
I hope this helps.

Feb 01, 2012 | Lexmark All-in-One Printer with PictBridge

1 Answer

How do I download and install ocr for Lexmark 4000 series


To scan documents for editing and saving as PDF file, you will need to install the Lexmark OCR scan software on your computer. The Lexmark scan software (no downloadable version) is only available on the installation disc that came with your printer. If you lost the disc, please contact Lexmark Technical Support Center for assistance.

Jan 20, 2012 | Lexmark X4650 InkJet Printer

1 Answer

When scanning to a PDF file for multiple pages from the glass, the file won't process and create. I have tried a RIP and clean re-installation of the software but it doesn't make a difference.


Make sure that the Lexmark OCR scan software is installed on your computer. The software aids in creating PDF files and combining multiple-page documents into one file.The software is only available on the installation disc that came with your printer. If you don't have the install disc, please contact Lexmark Technical Support Center for assistance.

Oct 18, 2011 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

Lost CD - how do i download OCR software for Lexmark P4350


To scan documents for editing and saving as PDF files, you will need to install the Lexmark OCR scan software on your computer. The Lexmark scan software (no downloadable version) is only available in the installation disc that came with your printer. If you don't have the disc, please contact Lexmark Technical Support Center for assistance.

Sep 20, 2011 | Lexmark P4350 All-In-One InkJet Printer

1 Answer

I am not able to do scan, it says install ocr.


To scan documents for editing and saving as PDF files, you will to install the Lexmark OCR scan software on your computer. The Lexmark scan software is only available in the installation disc (no downloadable version) that came with your printer. If you don't have the disc, please contact Lexmark Technical Support Center for assistance.

Sep 19, 2011 | Lexmark X6650 4-In-One Wireless InkJet...

1 Answer

I cant use the ocr function


Try to re-install the Lexmark OCR scan software using the installation disc that came with your printer to repair any possible corrupted files necessary for editing scanned documents.

Jun 21, 2011 | Lexmark P4350 All-In-One InkJet Printer

1 Answer

Can not scan a document


Scanning a document using your Lexmark printer requires the Lexmark OCR scan software installed on your computer. You can download the scan software using only the installation disc that came with your printer. Lexmark OCR scan software is not available for download. If you lost your Lexmark installation disc, please contact Lexmark Technical Support Center for additional assistance.

Jun 16, 2011 | Lexmark X2600 InkJet Printer

1 Answer

I was given a Lexmark x7170 printer by a friend, but had no install disc. I downloaded the necessary driver for Windows XP and it has been working fine. I want to scan some documents into a word processor,...


Hello. The Lexmark OCR software can only be installed using the installation cd for your printer. The scan software is not available for download online since it's a big file. I would advise you to call Lexmark for assistance with the installation cd. They might send you one for free. Hope I can assist you more with this.

Mar 29, 2010 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

2 Answers

I just bought a new lexmark copier, scanner, fax,


This should give you a good explanation of what ocr is.

http://www.lexmark.com/lexmark/sequentialem/home/0,6959,204816596_1268319518_0_en,00.html

Jul 07, 2009 | Lexmark X3550 All-In-One Printer

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