Question about RIM BlackBerry Curve 8310 Smartphone

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Trackball itself rolls but doesn't move cursor 'up'... only down

On the screen I can only scroll down using the trackball even though it does roll upwards I have tried taking out battery to re-boot but doesn't change anything

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5 Suggested Answers

6ya6ya
  • 2 Answers

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Hi there,
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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: Trackball issue

The silver ring which covers the trackball can easily be removed if you use a small screwdriver to lift it at the outer side of the ring. Be careful here! Like you should be during the whole process as all parts have very small plastic nipple which can break very easy. When the silver plastic ring is removed you will see the inner trackball component which can be removed completely. Before doing this you should carefully remove the silver metal ring that holds the trackball component in its position. The trackball component itself can also be carved. For every direction the ball can roll to you’ll find a sensor wheel. Those wheels are mostly carrying some gunk you should clean them from. Once this is done put everything back together to the place the pieces came from and secure the trackball with the silver plastic ring you removed in the first step. Your BlackBerry’s trackball should be back working now.

YOU NEED TO CLEAN JUST SENSOR WHEELS NOT BALLS ITSELF.

BlackBerry Pearl Trackball Cleaning Screen Shot
blackberry_pearl_trackball_cleaning.jpg

Posted on Jan 20, 2009

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thesuperdude
  • 97 Answers

SOURCE: trackball not moving right

This is right, the problem is in the trackball. If you can get hold of alcohol like the one used years ago to clean the heads of tape decks etc, you may be able to put some in the trackball and rotate the ball around in all directions with the hope that it may clean it.

Posted on Mar 27, 2009

label_chick
  • 407 Answers

SOURCE: Multiple Blackberry problems on the same phone! Please help!

I think the easiest way to resolve as many of these issues is by resetting your blackberry.

Hold down ALT+RIGHT SHIFT(CAP)+DELETE keys - I'm not 100% sure this works on your model but it is soft reset.

Go into Options, then select Security Options, then select General Settings, then activate the BlackBerry menu and select the option to wipe the device - Will reset all your personalised settings to default

Posted on Jun 01, 2009

alenjogy
  • 123 Answers

SOURCE: Trackball on 8320 won't scroll down

the better way is to go to a servicing center

Posted on Jul 19, 2009

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My blackberry scroll pad is not working, and i can't scroll anywhere. i took it to the shop and the man told me it was a hardware problem, i have pop reset it and soft reset it and nothing seems to work. i...


hi Titchypink.
this is all i could find out,hope it helps you out.
Trackpad, trackball, or keyboard not working on a BlackBerry smartphone running BlackBerry OS 7.1 and earlier Article Number: 000029640 First Published: April 26, 2017 Last Modified: April 26, 2017 Type: Support

Environment

  • BlackBerry smartphones running BlackBerry OS version 6 to 7.1
  • BlackBerry smartphones running BlackBerry Device Software 5.0
Back to top ?

Overview

In some situations, a BlackBerry smartphone with a trackpad or trackball may experience issues with sensitivity, latency, or scrolling. Additionally, the BlackBerry smartphone keyboard, or other buttons may be unresponsive.
Back to top ?

Cause

This issue might be caused by one of the following:
  1. The trackball/trackpad sensitivity needs to be adjusted.
  2. Make sure the trackball/trackpad is not affected by a software freeze or an application freezing.
  3. The BlackBerry Device Software is out of date and requires an update to resolve the trackpad, trackball or keyboard issue.
  4. The physical trackpad, trackball or keyboard hardware is malfunctioning.

Back to top ?

Resolution

Resolution for Cause 1
Complete the steps in Article 5447 to ensure the trackball/trackpad sensitivity is correctly.
Resolution for Cause 2
For BlackBerry smartphones running BlackBerry OS version 6 to 7.1 using a trackpad, complete the following:
  1. From the Home screen, select Options.
  2. Select Typing and Language.
  3. Select Trackpad Sensitivity.
  4. Ensure Audible Roll is selected.
  5. Rapidly roll the trackpad up, down, right, and left.
  6. If an audible click is heard while not responding, proceed to Resolution for Cause 4 as this could be a software related problem.
For BlackBerry smartphones running BlackBerry Device Software 5.0 using a trackball, complete the following:
  1. From the Home screen, select Options.
  2. Select Screen/Keyboard.
  3. Ensure Trackball Audible Roll is selected.
  4. Rapidly roll the trackball up, down, right, and left.
  5. If an audible click is heard while not responding, proceed to Resolution 4 as this could be a software related problem.
  6. If an audible click is not heard, the problem may be related to a hardware issue. Please contact the wireless service provider for additional steps.
If an audible click is not heard, the problem may be related to a hardware issue. Please contact the wireless service provider for additional steps.
Resolution for Cause 3
To update BlackBerry Device Software using BlackBerry Desktop Software see, Article 11320.
or
To update the BlackBerry Device Software on the BlackBerry smartphone visit http://www.blackberry.com/update/
Resolution for Cause 4
Use the BlackBerry Virtual Expert diagnostics application. For more information, see Article 35973.if not try this link. blackberry scroll pad is not working Google Search

Nov 27, 2017 | RIM BlackBerry Curve 8520 Smartphone

1 Answer

My pc desktop is moving left & right with cursor of mouse


It sounds like you have zoomed in on your screen image, so your screen is showing you only a portion of your desktop. In this situation, you move to a different region of the screen using the mouse cursor, as you describe.
You can zoom back out by holding down the CONTROL key while rolling your mouse's scroll wheel (or scrolling with two fingers on the surface of an Apple Magic Mouse).

May 12, 2010 | Apple iMac 17" Desktop

1 Answer

The track ball moves up and side ways, but will not roll down at all


Hi,

Please select Options from the Main Menu
then click on Screen/Keyboard
then scroll down till you get Trackball, just below that you will find
Horizon Sensitivity &
Vertical Sensitivity, please increase the numbers then Save and check the effect.

If you still face the same problem you need to take the Handset to the nearest Service centre and get it checked cause it could be the problem with the Trackball itself.

Thank You.

Nov 05, 2009 | RIM BlackBerry? Curve 8330 Cellular Phone

1 Answer

When I roll the ball to the left, the cursor doesn't go to the left?


change the trackball sensitivity

Steps :

1. Click Menu Key
2. Go to options, under that select Screen/Keyboard
3. scroll down you will get track ball settings
Horizontal sensitivity
Vertical sensitivity
increase the sensivity to 100 then you will be able to roll track ball,it will work fine....

Oct 30, 2009 | RIM BlackBerry Pearl Flip 8220 Cellular...

2 Answers

The ball won't scroll down


Have you removed the ball at any time? If it is put back in wrong, it could cause this. If not, the ball assembly itself might be bad. You can find them fairly cheap on eBay.

May 30, 2009 | RIM BlackBerry 8800

2 Answers

Trackball want scroll down


Please change the sensitivity, to change the sensitivity follow the below steps
  1. select option in the main menu
  2. select Screen Keyboard
  3. set the horizontal/vertical sensitivity as 100%

May 16, 2009 | RIM BlackBerry? Curve 8330 Cellular Phone

1 Answer

Hhow to save a pattern in fl studio and reuse the same in another


Open up the piano roll window for the sample you have selected. Use the highlight tool, which looks of a dashed square, to select the entire pattern by dragging your cursor from the top right corner of the piano roll diagonally to the left bottom corner of the piano roll. If you can't see all of the bars used, then try sizing the track in the piano roll closer together by placing your cursor on the square directly to the right of the horizontol scroll bar. Hold down the left click and move your mouse down to track the piano roll closer or move the mouse upwards to span it more. Select all of the bars used in the piano roll and click the down arrow in the very upright corner. Select Edit > Copy. This will copy all of the bars in the current piano roll. To paste the pattern simply click the down arrow again in the upright corner and select Edit > Paste in any piano roll.

Jan 20, 2009 | Image Line FL Studio 5 Producer Edition

1 Answer

Bb8800 the pearl/cursor does not scroll up


This is usally caused by the trackball getting dirty.

Use a q-tip dipped in IPA and clean it. Roll the trackball around and swab the q-tip around to clean.

If cleaning fails then you will need to replace the Blackberry trackball.

Check the following link on instructions on how to do that.

Blackberry 8800 Trackball Replacement Guide

Oct 12, 2008 | RIM BlackBerry 8800

4 Answers

Trackball issue


The silver ring which covers the trackball can easily be removed if you use a small screwdriver to lift it at the outer side of the ring. Be careful here! Like you should be during the whole process as all parts have very small plastic nipple which can break very easy. When the silver plastic ring is removed you will see the inner trackball component which can be removed completely. Before doing this you should carefully remove the silver metal ring that holds the trackball component in its position. The trackball component itself can also be carved. For every direction the ball can roll to you’ll find a sensor wheel. Those wheels are mostly carrying some gunk you should clean them from. Once this is done put everything back together to the place the pieces came from and secure the trackball with the silver plastic ring you removed in the first step. Your BlackBerry’s trackball should be back working now.

YOU NEED TO CLEAN JUST SENSOR WHEELS NOT BALLS ITSELF.

BlackBerry Pearl Trackball Cleaning Screen Shot
blackberry_pearl_trackball_cleaning.jpg

Jun 26, 2008 | RIM BlackBerry Curve 8310 Smartphone

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