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Error Code 19

The Slimtype DVD A DS8A1H ATA Device (running Windows Vista SP2 HP Pavilion Laptop) had Error Code 19, so I went ahead and uninstalled, restarted,and it wouldn't re-install.

It says:

''Please consult with your device manufacturer for assistance getting this device installed.''

Now what?

Thanks for any help!

Under Device Manager, it still has code 19...(the drive is a dual cd/dvd, too)

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  • Computers & ... Master
  • 23,117 Answers

Replace the drive if it has not become unplugged.

Posted on Jun 26, 2017

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6ya6ya
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Posted on Jan 02, 2017

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Vladimir Z
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SOURCE: The device (Windows Vista SP2 HP Laptop) had Error

try going into safe mode and install it there, let me know how it ended up

Posted on Oct 06, 2009

in9876388918
  • 170 Answers

SOURCE: slimtype dvd a ds8a1h ata device can't read hp

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 (http://support.microsoft.com/kb/322756/) How to back up and restore the registry in Windows


To resolve this problem, remove the affected filter drivers. To do this, follow these steps:

  • Click StartStart button, type regedit in the Start Search box, and then click regedit in the Programs list.


User Account Control permission If you are prompted for an administrator password or confirmation, type your password, or click Continue.
  • Locate, and then click the following registry subkey:

HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4 D36E965-E325-11CE-BFC1-08002BE10318}
Caution
There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM.
  • In the right pane, right-click UpperFilters, and then click Delete.
  • Click Yes to confirm the removal of the UpperFilters registry entry.
  • In the right pane, right-click LowerFilters, and then click Delete.
  • Click Yes to confirm the removal of the LowerFilters registry entry.
  • Exit Registry Editor, and then restart the computer.

Note: After you remove the UpperFilters registry entry and the LowerFilters registry entry, you may lose functionality in certain programs such as CD recording programs. In this scenario, you must reinstall any affected programs. If the problem recurs, contact the program vendor to determine whether an update is available for the program.
Worked for me

Posted on Feb 01, 2010

  • 91 Answers

SOURCE: Please help, my ''SLIMTYPE DVD A DS8A1H ATA DEVICE'' won't work.

First use the following steps:

Use the following link, scroll a little and click on Fix It

http://support.microsoft.com/kb/314060

Click Run in the File Download dialog box and follow the steps in the wizard

When completed restart the computer and check the CD/DVD drive

(you may need to run Fix It twice)



If it fails, there is a manual method to edit the registry. Let me know so that I can follow up further.



Posted on Mar 10, 2010

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