Question about D-Link AirPlus Xtreme G DI-624 Wireless Router (DI624RE)

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DLink wireless router will not connect to internet we have a new modem, tried connecting through a cable, and wireless, tried new cables, rebooting, resetting and all standard procedures. Is there anything else I can try to get it to read the signal from the modem?

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It's the modem, not the wireless router that is the problem.
The modem must have the proper account name & password for it to work.

Test:
Connect a computer directly into the modem (without router). The modem has an Ethernet connector. If you can't get Internet by connecting a computer directly to the modem, then you will never get the router to work.
Contact your ISP. They may not give you the account name / password, but instead do a service call to your location.

Posted on Oct 06, 2009

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