Question about Bose Lifestyle 38 System

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The Media Center system doesn't work and the AdaptiQ CD (2) is in the Media Center. We can't put out the CD. There's standing on the display Bose lifestyle. Has someone the solution to the problem?

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Unplug the media center power at the rear power plug. Leave off for 20 seconds. Remove the AdaptIQ headsets plugged into the AUX input. Power the system back up but leave alone for about 10 minutes. After 10 minutes come back and press the "open/close" button the wait 30 seconds or more for the tray to open. Be patient, the media center is processing a huge amount of data and needs time to respond to your commands. It is important to leave the media center undisturbed for approximately 10 minutes after running AdaptIQ setup. After about ten minutes, power down the power back up. You should be ready to go after that.

Posted on Dec 24, 2007

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from REalMacoi your problem seems to be related with the AdaptIQ failing to do an active equalisation. HAve you connected the AdaptIq sense headphones on the AUX (left and right coz it will still fail if only one cable is connected) Also make sure tha the sense headphone cable is in the correct color orientation and none is connected to the black jack just below the red one. Try this procedure and if the system still shows error 10 do the following in sequence...

1. Turn off the media center via the"ALL OFF" button in the tray (no DVD disc inside the tray)
2. Turn off the bass module by the power switch underneath the bass module (certain versions may not apply)
3. Unplug the power adaptor of the media center and remove the power adaptor connection from the wall socket.
4. Unplug the bass module (if this has not yet been done
5. Disconnect all speaker wires (satellite speakers I mean)
6. Disconnet the data cable linking the bass module and the media center
7. Allow 10seconds to pass
After 10seconds then connect the following again in this sequence

1. Connect the media center and the bass module data cable first
2. Connect the satellite speaker cables.
3. Connect the media center adaptor (DO NOT TURN ON YET!)
4. Lastly connect the bass module power cable (DO NOT TURN ON YET!)

Once verything is connected, press power "ON" button o nthe RF remote and the media center should turn on. Only the you should switch the bass module power "ON" so that a fresh handshake is achieved.

This ERROR 10 occurs when either the ADAPTIQ process is interrrupted, the data calbe link between the bass module and the media center is loose or when the power connection is interrupted.

If all still fails, then there is a problem with the DSP board of the bass module and would require servicing.

I do hope I was able to help you

Sep 21, 2010 | Bose Lifestyle 28 System

1 Answer

When watching a DVD, the surround sound plays all background music but the actors voices are not heard - can hear music and voices in 2 speaker only - TV programs play in 2, 3, and 5 speaker mode.


If there is nothing at all from the center channel while watching a DVD, first try resetting the system (unplug the power cord from the sub, and the DC power cord from the media center for 30+ seconds) If a reset doesn't help this, run the "adaptIQ" setup disc again. Honestly, this is a very odd problem for that system to have. (especially since we know the center speaker works for other sources) I hope this helps.

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1 Answer

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Hi, your problem seems to be related with the AdaptIQ failing to do an active equalisation. HAve you connected the AdaptIq sense headphones on the AUX (left and right coz it will still fail if only one cable is connected) Also make sure tha the sense headphone cable is in the correct color orientation and none is connected to the black jack just below the red one. Try this procedure and if the system still shows error 10 do the following in sequence...

1. Turn off the media center via the"ALL OFF" button in the tray (no DVD disc inside the tray)
2. Turn off the bass module by the power switch underneath the bass module (certain versions may not apply)
3. Unplug the power adaptor of the media center and remove the power adaptor connection from the wall socket.
4. Unplug the bass module (if this has not yet been done
5. Disconnect all speaker wires (satellite speakers I mean)
6. Disconnet the data cable linking the bass module and the media center
7. Allow 10seconds to pass
After 10seconds then connect the following again in this sequence

1. Connect the media center and the bass module data cable first
2. Connect the satellite speaker cables.
3. Connect the media center adaptor (DO NOT TURN ON YET!)
4. Lastly connect the bass module power cable (DO NOT TURN ON YET!)

Once verything is connected, press power "ON" button o nthe RF remote and the media center should turn on. Only the you should switch the bass module power "ON" so that a fresh handshake is achieved.

This ERROR 10 occurs when either the ADAPTIQ process is interrrupted, the data calbe link between the bass module and the media center is loose or when the power connection is interrupted.

If all still fails, then there is a problem with the DSP board of the bass module and would require servicing.

I do hope I was able to help you

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1 Answer

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Just got off phone with Bose support with this very problem during install of a VS-2 software updtae to an older LS48 system. (Bose support personnel were very helpful on phone - and walked me through procedure to solve). I presume you unplugged and replugged power supply with no resolution. In that case, unplug power supply, wait 30 seconds and while holding down the "open/close button" and the "store" button (on media center) plug the power supply back in. Continue holding until the "Bose Lifestyle" message disappears. I presume this puts the system into a diagnostic mode, as the next steps in my case were to press and hold the "erase" button while scrolling through a menu of options using the "volume up" button. I believe it was the third "volume up" press that brought me to "FLASH" on the system screen. At that point I was told to release the "erase" button and press the enter button. The system rebooted and my VS-2 install went smoothly after that.
I'd recomend calling Bose support (800-905-2138) since your lockup occured during a CD load vs a software update (just to be on the safe side) - I was talking to a live tech support person in less than 15 seconds... a pleasant surprise.

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2 Answers

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hi
can you please help me.How can I solve this problem.
The Media Center system doesn't work and the AdaptiQ CD (2) is in the Media Center. We can't put out the CD.

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