Question about Miele S514 Solaris Turbo Plus Vacuum

2 Answers

Won't Turn On

It' s plugged in, the bag & filters are clean & changed regularly. When I press the power button, it just won't turn on.

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer
Re: Won't Turn On

Mine was a simple fix. Hope yours is too.

You need to take the unit apart to get to the cord reel. If you don't know how to take your unit apart, here are some instructions on how to take apart most of the Miele canister units.

Once it is apart, you will need to take out the cord reel. There is a small rubber hose which needs to be removed on the outermost part of the reel. Then there is one small silver screw that you must remove as well. One these two items have been removed, carefully lift the entire cord reel assembly upwards. When you are doing this, ensure that you are also lifting the black and white wiring along with the reel - just make sure that you're not yanking it and possibly breaking the connectors off. As you lift the entire reel assembly out, you can also remove the white wiring harness which connects to the main switches on the vacuum.

Now, here is the trickiest part - not really that tricky if you are good with your hands.

First, make sure that the cord is retracted fully. Then, start pulling the white plastic cord reel away from the black plastic assembly about 1 inch or so. Between the black assembly and the white reel, you'll notice a copper-like metal spring which is attached to the white reel. Make sure that as you are removing the white reel further, that you are maintaining visibility with the copper-like spring. DO NOT LET THE SPRING OUT OF ITS OWN WHITE REEL (the spring has its own reel which is difficult to wind up again, so be very careful!).

Make sure that the spring is fully retracted at this time. If it is not, wind the reel so that the spring is not wound up anymore around the white reel. Carefully slip the spring out of the white reel and leave the spring as-is ensuring that it does not unwind itself out of its own reel.

Now that you have the white reel off the black assembly, inspect the inside of the inner part of the white reel. You'll see two copper rings with 'wings' on them. These wings transfer power to the vacuum. There may be some grease (black) which you should wipe off with a paper towel. Also wipe the metal rings on the black assembly which touch these 'wings'. (the wings touch the metal rings to send constant power to the motor. The wings are there so that as you wind and unwind the power cord from the vacuum, there is always constant contact with the metal rings on the black assembly.

Now, carefully pull the wings up and out. If you can picture it in your head, what you're doing is ensuring that there is a good contact between the copper wings and the metal rings on the black assembly. Do this for all 4 wings on both the inner and outer copper rings within the white reel. Make sure that the 4 pads are clean and grease/dirt free.

Once you've done this, it's time to put the white reel back on the black assembly. Do everything you did earlier, but in reverse.

Carefully take the copper spring and align it to the white reel - you'll see a specific slot where the spring slides and grabs onto on the white reel. You'll probably have to place the white reel slightly onto the black assembly rod in order to achieve this - again, you must be good with your hands to do this without breaking anything.

Once the copper spring is attached to the white reel, press the rest of the white reel onto the black assembly. HINT: turn the white reel slightly so that you're applying some tension on the spring - this will make sure that the spring doesn't fall out of the white reel.

Reassemble the cord reel assembly (black and white parts) back into the vacuum. Make sure that the black and white power cables are out of the way. Once seated, wrap the black and white cables around the assembly and reseat the white wiring harness. Reapply the black rubber tube to the cord reel assembly and replace the silver screw to hold the entire harness down.

Close the vacuum casing, replace the control panel (power and cord buttons). Close the unit, plug it in, and power it on!

If it worked for you, congrats! If it didn't, sorry, you've got a much bigger problem with your unit.

Posted on Apr 29, 2009

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer
Re: Won't Turn On

I had gthe same problem with my White Pear S444i. I called technical support at Miele and they recommended pulling the cord out 3 or 4 feet and plugging it in. It went on right away. He said it is probably something in the cord reel, and said it would need to be serviced if it continues to happen, but in the meantime this worked.

Posted on Dec 28, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Vacuum won't turn on

change the switch this is very common the switches go out and that is the only thing wrong with it causing it not to get power

Mar 20, 2014 | Generic Taski 8500 600 Bora / Baby Bora...

1 Answer

Brush won't turn

sounds like ya belt is broke.

Feb 15, 2013 | Carpet Pro Commercial CPU-2T Vacuum...

1 Answer

Roomba 4210 won't start

  • Lift Roomba off the floor and place it in the center of the room and restart the clean cycle.
  • If Roomba did not resume cleaning, lift Roomba and turn it over.* Inspect the Side Wheels for dirt or obstructions.
  • Test the Side Wheels by pushing them in and out and making sure they rotate freely. Place Roomba in the center of the room and restart the clean cycle
  • .

    Dec 22, 2012 | iRobot Roomba 4210 Bagless Robotic Vacuum

    1 Answer

    Brush won't turn on my Panasonic MC-CB467

    There should be a safety reset button. So like if you suck up a rug it will shut the power to the brush roll off, then reset it.

    Nov 14, 2012 | Panasonic MC-CG467 Bagged Canister Vacuum

    1 Answer

    The vacuum won't turn on. Overheat light and filter lights alternately flashing.

    some motors have a reset button that has to be pushed to get power back to motor after over heat. it is ussually located near the rear of the motor

    Oct 20, 2012 | Electrolux EL7020A Oxygen 3 Ultra Canister...

    1 Answer

    My Miele S3141 canister began acting strange this morning. No I took off the hose and checked for blockage, (nothing). Now I can't get the hose back on the canister. It just slips ar

    see this causes and fix it. God bless you
    Air filter:
    If the vacuum cleaner won't pick up dirt and has no suction the air filter might be clogged. Remove the filter and either clean or replace it as needed.
    Exhaust Filter If the vacuum cleaner won't pick up and has no suction the exhaust filter might be clogged. Remove and clean the filter, replace it if its torn or damaged.

    Vacuum Hose If the vacuum cleaner won't pick up and has no suction the vacuum hose might be clogged. Remove the hose from the vacuum cleaner, stretch it out straight, shine a bright flashlight in one end and try to see light through it. If no light can be seen, use something to run through the hose and free up the obstruction.
    Vacuum Bag If the vacuum cleaner won't pick up and has no suction the vacuum bag might be full. Clean or replace the bag as recommended by the manufacturer.

    Dust Cup AssemblyIf the vacuum cleaner won't pick up and has no suction the dust cup assembly might not be installed tightly, or it might be cracked or broken. The dust cup must seal tightly in order to produce the right amount of suction. If it is cracked or broken, replace it. Most glues and adhesives will not successfully seal the crack.
    Blower Wheel If the vacuum cleaner won't pick up and there is no suction, the blower wheel might be jammed or broken. Check the blower wheel to be certain it turns freely. If it doesn't, check to see if there is anything rubbing against it. If not, but it's hard to turn, the motor is most likely the problem.

    Sep 27, 2012 | Vacuums

    1 Answer

    Riccar 1700 won't power on, outlet is working, no


    If this problem happened after you replaced the filters, check that the filters have been installed correctly because some filters have sensor magnets installed on them and unless they are in their correct position, the machine wont power on.

    I hope this helps you


    Jul 13, 2011 | Bosch Vacuums

    1 Answer

    I have a miele S712 (2 yrs old worked fine yesterday) - I had been doing some diy work inside and had the vac on just to reduce some of the dust in the air - after a while the vacuum fizzled out. I...

    you have got dust in the micro switch and it is not latching on, if you look at this and clean it, that will solve your problem, however blowing the motir has probably wrecked the motor bearings.

    Jun 02, 2011 | Miele Vacuums

    Not finding what you are looking for?
    Miele S514 Solaris Turbo Plus Vacuum Logo

    1,239 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Miele Vacuums Experts

    Ryan S
    Ryan S

    Level 2 Expert

    328 Answers

    Roger Potts

    Level 3 Expert

    694 Answers


    Level 3 Expert

    18257 Answers

    Are you a Miele Vacuum Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides