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Hi. I have an innovage mp3 player as well just got it 4 christmas of 2008 and now it won't charge or turn on. I got the charger and it charges my brothers mp3 player just not mine and the computer won't charge it either when i listened to music on it would turn off then back on. what can i do to fix this piece of **** waste of money product?!?!?!
The software doesn't use the "My Documents" shortcut, so it doesn't open in the "My Documents" directory in which "My Pictures" usually resides. The file browser opens, by default, to the program directory (C:\Program Files\Photo Viewer). Simply use the explorer tools to go "up" to C:\ (the root directory), then find the directory "My Documents" and within that "My Pictures"
found that on another site - after I had the same trouble - this software really works - updated the pic frame in no time :)
IT IS an easy fix...uninstall the Picture Viewer that you got from the Disc they gave...Throw it away. Go to www.mscustomercare.com at the top of the keychain section, it says "download".............. THIS version works.
Your computer will certainly have its own program for viewing photos. For example, if you are using Windows XP, you just right click on a photo file and choose "preview".
It can be difficult to find the photos on your computer if you have been using one of the silly organizers that come with cameras. You can search for a photo if you know its filename or for *.jpg to find all the photos on your hard drive.