Question about Comdial Avaya Partner ACS Phone

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USED AVAYA ACS V7 PARTNER MAIL vm SYS ANSWERING ALL CALLS, I CAN'T ACCESS VM SYSTEM

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Depending on the type of voicemail you have, That's done by pressing your voicemail key or intercom 777. If you have a Partnermail VS the admin mailbox is 99 with the default password of 1234.If you mave a Partner Messaging SystemUSED AVAYA ACS V7 PARTNER MAIL vm SYS ANSWERING - 2.gif the admin mailbox is 0 with a default password of 1234 or 123456. Once your into the admin mailbox press 9 for admin programming2.gif.

Posted on Oct 06, 2009

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Avaya partner acs


Are these call from the outside? If so, it sounds like the Night Service is turned on. If not and these are extension calls then the Do Not Disturb is probably on.

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What releas is the processor? You need an ACS, Release 6 or newer.

From any display phone, press Feature 59. That will tell you the release.

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An employee just left I I have inherited their phone and extension. How do I access the voicemail system, to set up my voice mail on a partner 18 Avaya? Thanks!


You need the admin password to reset the VM user mailbox. This is the Vm admin pass code, If this has been changed you are out of luck. I can reset the pass code for 25.00 remotely,

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I bought a used avaya partner phone system online. It came with Partner mail vs module... I cannot access the menu for voice mail to set it up... Avaya directions say pressing (intercom) 777 but all I get...


Did you really think it was going to be that easy?

You have to program the VS in the proper hunt group (7) to make it work. For example, if you put it in the 2nd slot, because it was only a 2-slot carrier, it would become extensions 22 and 23 on a 2-port license and 20-23 on a 4-port. The Partner Mail is installed to the right of any 206 or 400 cards, so that you don't have any holes in the extension numbering plan.

Here's a manual for the VS R4. It should work for your system for the basic installation. http://public.carl.airpost.net/Avaya/Partner%20Mail%20VS%20R4%20Installation%20and%20Programming.pdf

Page 35 is your installation information and page 50 tells you how to program the ACS.

Good luck.

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Nov 05, 2009 | Comdial Avaya Partner ACS with Voice Mail...

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Yes it can. Depending on the type of voice mail attached to your system you can both have the lines answered with a seperate main greeting (partner messaging can do this) or answered by a seperate mailbox (all partner voice mails).

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How do I change the voice mail greeting on my Avaya Partner 18 ?


I'm kinda new here, but why doesn't anybody say WHAT SYSTEM THEY HAVE????? It's kind of like saying I got a GM car. Uh..... Corvette or is it a Lumina?

ANYWAY, I'm presuming a Partner.

You better hope the previous guys left you the password.

Go to a station, dial 777 to get to the VM.
99# should prompt you for the password. Try 1234 or 1111.
If you get in, just listen for the prompts to guide you.
Good Luck

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Thsi change needs to be made in sys programming. Usually with a pc and vmmi software.

If you have that, call up your station and there is a setting for station fwd to vm setting you can adjust.

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check the voice mail ports. Can you dial them and have them answer?

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THere are two answers to you question, depending on certain options and conditions.

First, where is the voice mail and where is the call waiting coming from?

1. If Voice Mail (VM) is located in the central office and you have a destination for call forward BUSY/NO ANSWER it will go to CO VM.

2. If Voice Mail on premise (Partner Mail), and you have CF BUSY/NO ANSWER set on your phone, it will go to voice mail....IF the call waiting is coming from another line. The CF and ring count is set in Partner system programming.

3. If you have call waiting coming on the same phone line and don't have CO VM, then you have no voice mail.

My CO codes for VM are 72# for Call Forwarding and *92 for CF Busy.

As Always, YMMV

Carl

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