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Can't log into facebook ...site maintenance error for past 4 days

Their help area says it should take 24hrs and I would be able to log on again. I still can't and its been 4 days. I had to create a new account and can access that just fine....but have lost all my contacts, friends, accounts on the applications etc. I tried to email them about the problem and sent screenshots and still no reply! I have cleared cache, cookies, history...tried logging in under IE instead of Firefox ..and still doesn't allow me to access that account. Any suggestions as facebook does NOT offer support (at least that I can find) for this!

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  • tnchoppe462 Oct 12, 2009

    Thanks everyone...they seem to have fixed the issue and I am now able to log into the account...although they never once answered my email nor did they send me a status update on what the problem was. They did finally post something about an issue with a server not allowing some people to log on and they were working on it, then nothing else was said...just a couple days later I was able to log on. They really really need to work on customer service...what's that saying you get what you pay for?!

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Facebook: # (650)543-4800
I am still going through this problem with Facebook for the past 4 days, I have found a # for facebook. I was able to talk to a live person. They said that it was some kind of bug, but they do not offer technical support over the phone. But I figure, why not swamp them with calls, since they do not answer any of our emails....

Facebook:(650)543-4800

Posted on Oct 06, 2009

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My facebook has been down sense last Sunday (Oct 4th) and is still not working. I get a "site down due to maintenance" whenever I try to log on. In a couple hours I will be going into week two.. Not happy!

Posted on Oct 11, 2009

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My page says there is maintenance going on ... been locked out for over 24 hours from logging in . all my friends are unable to see my profile... I would really like to get this fixed... what to do?

Posted on Feb 11, 2010

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This is a wide spread problem...which facebook has generally been ignoring...i filed a complaint with the better business bureau, send countless emails and faxed a letter to facebook. there is a webite blog following this closely... http://www.chicagonow.com/blogs/redeye/2009/10/facebook-account-unavailable.html
there are people from all over the world experiencing this problem and facebook continues to do little about this but issue meaningless apologies

Posted on Oct 12, 2009

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Can't log into facebook ...site maintenance error  - report_abuse.gif I highly recommend everyone to file a Better Business Bureau report and mark the stars accordingly!

http://sanjose.bbb.org/Business-Report/Facebook-223670

Posted on Oct 09, 2009

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