Question about Western Digital Passport WDXML800UE (WDXML800UETE) 80 GB Hard Drive

Open Question

PLEASE help me repair my Western Digital Passport..PLEASE?!

Hello All! I have a small/huge problem and I think your guidance and advice may be the answer to my prayers. My ex got pissed one day and decided to throw my hard drive across the room during his temper tantrum. Needless to say, when it was no longer airborne, it landed on my tile instead of my carpet. Though it didnt shatter it knocked something loose inside of it....SO, being the determined, impatient, Obsessive-Compulsive female that I am, I started taking the damn thing apart in an effort to fix it or at least SEE what was "catching" underneath the back metal panel that was causing it to make the noise it was making when I would plug it into the USB slot on my computer. Yada yada...long story short, I tried plugging it into computer using different USB cords, tried plugging it into different PORTS and even tried plugging it into my other computer here at home and all of IT'S! Didnt work! That is why I resorted to taking the thing apart. I made sure not to damage anything when I removed the metal back of the drive from the chip board. Insided I found the two round platters that resemble mini CD's and removed them. Here is the part I need help on. The damaged hard drive was a WESTERN DIGITAL 250G PASSPORT....but I have another external drive (UNDAMAGED) thats exactly the same but it is a WESTERN DIGITAL 500G PASSPORT. SO...I am wondering if transfer all of my stored music/files and info that is on the UNDAMAGED 500G passport onto my desktop (serving as a 2 backup), then open IT up and remove IT'S two little round CD's ( I did to the broken 250G)...will I be able to "transplant" the mini CD'S that I salvaged from the DAMAGED 250G (TEMPORARILY) basically using the undamaged 500G Passport's shell/casing as a temporary vessle so I can save the information from the 250G to my computer? Please let me know what I should do...I'm desperately needing to salvage all of the files/invoices from the 250G. I appreciate anyone who is taking the time to read this and PRAY TO GOD someone can help!

Thanks again so much and have an awesome day! =)


Posted by on


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

Hi i have this "Western Digital WD Passport 250GB Portable" Problem Now! broken one of that pin where usb connect to hard dirve .

I did this once had to solder an interconnect to the other side of the connection of the PCB then use a small croc clip to make the other connection worked just fine just not aesthetic

Mar 21, 2010 | Western Digital WD Passport 250GB Portable...

1 Answer

Need help with REPAIRING Western Digital Passport...please!!!!!

Those little disks are susceptible to damage by minute pieces of dust; they are assembled in clean rooms. I advise against your plan. The electronics in the 500GB drive will be looking for a 500GB capacity.

Oct 06, 2009 | Dell Latitude D800 Notebook

2 Answers

I accidentally droppped my brand new 320gb WD Passport now it isn't working it lights up & it has a tick sound then stops spinning...pls help.. :(

Most likely you have damaged the actual harddrive, the ticking sound is NOT A GOOD HARDDRIVE SOUND! Contact western digital and tell them that your NEW harddrive is making this sound out of the box DO NOT MENTION DROPPING IT. They should RMA it as long as you really did just buy it.

Oct 04, 2009 | Western Digital Passport 320GB External...

1 Answer

The port of my Western Digital Passport damaged

You can open the case, and access the harddrive inside it. I found there are videos explaining the process on youtube. You can also find some info on Google. You'd then need either a USB SATA adapter, or a desktop computer with a SATA port that's not already occupied. Search for: western digital passport open case

Jun 13, 2009 | Western Digital Passport WDXML800UE...

2 Answers


wiggle the cable connected to the drive gently up and down and side to side

I have the same problem with one of my drives, by doing the above it works. I think the connector inside "the conatcts" don't make good contact with the cable

thanks for rating

Jan 09, 2008 | Western Digital Passport WDXML800UE...

Not finding what you are looking for?
Western Digital Passport WDXML800UE (WDXML800UETE) 80 GB Hard Drive Logo

1,559 people viewed this question

Ask a Question

Usually answered in minutes!

Top Western Digital Computers & Internet Experts

Arora Singh
Arora Singh

Level 2 Expert

180 Answers

Alun Cox

Level 3 Expert

2678 Answers


Level 2 Expert

191 Answers

Are you a Western Digital Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides