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Write up your business plan. A business plan can provide you with a clear outline of what you want to do and how you are going to do it. It can also help you gather your ideas together, fine-tune your business idea, and help you secure funding if needed.
Specifically for an answering service business, you need to determine the type of business structure you will be creating, whether it's a proprietorship, partnership, LLC, or corporation. You should mention your services, packages, and pricing structure to determine how much capital you will bring in and how many clients you will need to book to get yourself in a profit margin.
Check with all local, state, and federal guidelines for establishing a telephone answering service. Follow the rules, and file any necessary paperwork to create your business. For instance, do you live in an area where it is legal to work from home? Are there any special guidelines you must follow to work from home in your area? Are there any other zoning concerns?
Open a bank account solely for your business funds. Use the money from this account to purchase your business equipment and pay your utilities. Do not make any personal purchases out of this account. Deposit all business income to this account, and withdraw paychecks from there to place in your personal account.
Invest in phones and phone lines. Start small, because you do not want too many lines and not enough clients to fill them. Look for a phone that features the ability to transfer back and forth from 1 line to another so you can answer and take messages for different clients from a single location. Your phone system should also accommodate several different mailboxes to catch messages for calls that come in when you cannot answer them.
Set up 1 phone line for each business. When you've run out of room for phones or your phone company says you cannot have any more lines, your business has expanded enough to need an office space and additional employees. One line per business is easier to manage than multiple lines for the same client. Starting with 1 line and 1 client will make it easier for you to gauge your workload to determine what you can handle.
Contact various businesses via telephone or email to determine if they are interested in your services. Medical businesses are an ideal place to start because their patient schedule often makes it hard for someone to be available to answer the phone. Use your business plan to pitch your pricing, service offerings, and hours of availability.
Create a file for each business. The file should detail each company's requirements for taking and delivering messages and the hours they want you answering the phones. Place copies of all correspondence, including the messages you take for them, inside this file.
Set your work hours and work accordingly. Be concise in every message, and make sure to include any important details the caller wishes to convey to your client. Send the messages to the client via email or fax. Allow the client to choose the agreed-upon method for receiving messages
Hello! Download the latest Direct X-runtime from microsoft so it can repair any errors with Direct X. Try running Skype once the Direct X setup has completed, if skype still fails with same error message then uninstall Skype and try installing an older version which you can find here.
If this appear for the first time see the follow, if this started to appear after a time of usage you will need to call a Ricoh technician, sorry but i cannot gain some help in this type of problems.
see do you use a cord with two wires or four for Ricoh when using some telephone centrals like a Panasonic it's better to use a two wired cord for the line, if this still do not help, you will need to call the telephone central technician to set the line for the Ricoh fax.
Sounds like the answering machine is picking up the telephone line and not releasing it.
Hence the busy signal, cause the answering machine has the line off hook. It's like leaving your telephone off hook, the next caller will get a busy signal...
The answering machine might be bad... have you noticed that you were talking on the phone and hung up then the next call would be the busy signal? Maybe test this out.
Do you have the correct voltage to the answering machine, too much power or too little power can do funny things to telephone equipement.
Here's where a Panasonic TA-824 would work great. At a street price of about $200, you can control your 3 lines and up to 8 extensions, one of them being your fax machine that would have access from both lines, and an answering machine that could take messages.
Some of the fax machines can detect a fax tone on a phone line, so you could have the answering machine answer the call and you tell them to press send (or it listens for a CNG tone, but the fax machine is limited to only one line.
unplug everthing from all jacks in the house. call your # a couple of times. if the line rings, plug everything in 1 at a time, but call again after each hook up. if the line goes dead or is busy, that phone you just plugged in is the problem. [ a short in the phone, computer, answer machine, or any piece of equipment plugged into the phone line.] if the line is busy when everything is unplugged, call your phone company. there maybe a problem with your inside wire.there also maybe a box [called a nid] inside your basment/garage or on the side of your house, where you can plug your phone directly in, bypassing all the jacks in your house
hope this helps.
unplug the fax from the phone line. call it from you cell.if you hear your phones ringing in the house, plug the fax machine back into the jack. [you should still be on your cell phone] if the line goes dead or stops ringing, there is a short with the fax machine or wire to the jack.if you hear a busy signal without the fax plugged in, unplug everything you have plugged into phone jacks thruout the house. call your # again.if you hear ringing on your cell phone, plug everything back in one at a time.[again while still on your cell phone] if it was one of the phones plugged into a jack, when you plug the shorted phone back into the jack, the line will go dead again. that phone or cord is the problem.
if still rings busy when everything is unplugged, then call your phone company. it can be an inside wire or jack problem, or the problem is outside your home.
hope this helps