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Samsung front load washer. Model# WF337AAR/XAA Error code E3

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  • Jerry Kerns Oct 06, 2009

    You were very helpful!
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  • Washing Mach... Master
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Hi

The E3 error on the Samsung is described as follows

"Machine control is attempting to drive the motor but is not seeing any tach response."

The primary causes of this are

1) A fault with the Hall Sensor - this is a sensor integral to the motor itself. When the Hall Sensor fails or becomes dislodged, the control
doesn't recognize that the motor is spinning and shuts down. You should inspect the wiring and connection to the motor is good. Also unplug the connectors and ensure that the wiring to the connectors is secure within the connector itself.

2) This error has also been known to show if the brushes in the motor are worn causing the motor to fail to operate properly or not at all. You will need to remove and inspect the brushes inside the motor for wear. Cost to replace is around $45 if you can do this yourself.

3) Verify the spin drum itself is not obstructed somehow and is moving freely when turned by hand.

For your information the Hall Sensor is a PCB that is located on the back of the motor that senses motor rpm. It is not a separate part, but rather an integral part of the motor itself.

Hope this helps. Please do rate my answer. Many Thanks.



Posted on Oct 06, 2009

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