Question about Canon PIXMA iP4600 Color InkJet Photo Printer

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I get error 1401 - print heads not installed (properly). WRONG!

The printer is new, it came with the standard cartridges, and when installing, i get the above error message and don't know what to do other than re-installing the print-heads or turning the printer on and off.

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Make sure you removed all the shipping tape from the bottom of the cartridges and that you installed the cartridges in the correct bays.

Posted on Oct 06, 2009


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How to fix error 5B00 on Canon Mg5350

The print head is not installed [1401], or it is not properly installed (Print head temperature sensor error [1403] / Faulty EEPROM data of the print head [1405]).
If you wish to get more details about this; visit the site linked here; after an hour.

Nov 27, 2014 | Canon Office Equipment & Supplies

1 Answer

Why is Alarm code 5 flashes not going away?

This is consistent with any of error codes 1401, 1403 and 1405. It indicates a problem with the print head.
Per Canon the resolution of these errors 'requires the assistance of a Canon authorised service facility. Please use the link at the top of the page to locate your nearest facility.'
From Canon error page for 'Orange light blinking 5 times':

Description: The print head is not installed or has not been properly installed.

Description: A print head temperature sensor error has occurred.

Description: Faulty data of the print head.

Aug 26, 2014 | Canon PIXMA iP3500 Printer

1 Answer

Ink printer cartridge replacement

The error code you have 1401 shows 'There is no print head installed' With the printer turned off and unplugged: Remove the printer cartridges. Check to make sure the contact points are clean and do not have something covering them. Look inside the printer and check the cartridge bay for any debris or dust blocking the connection. If anything is found clean gently with a q-tip or cloth. Do not touch the contacts with your fingers. Reinsert the cartridge and power on the printer. If the same error code displays return the print cartridges for a replacement as they may be defective. Most cartridges have a chip on them that communicates with the printer. If the chip is missing, damaged it will not work. As always only use manufacturer recommend cartridges.

Dec 01, 2013 | Canon Office Equipment & Supplies

1 Answer


Print head not installed,
or not properly
[1401] U051 Print head is not installed. Install
the print head.
Install the print head properly.

It may be that print head is defective or main PCB assy

Jan 12, 2010 | Canon PIXMA MP530 All-In-One InkJet...

1 Answer

Ip 4200 blinks 5 times

This error is the print head is not installed
[1401], or it is not properly
installed (Print head temperature
sensor error [1403] / Faulty
EEPROM data of the print head

Feb 06, 2009 | Canon PIXMA iP4200 InkJet Photo Printer

1 Answer

My ink cartridges wont are stuck. They will not move at all. I try to print documents and it just says printer has an error. On the screen of the printer it shows E and 5 blinking and the alarm light is...

If the orange light is blinking 5 times then the error is:

[From the service manual]
The print head is not installed [1401], or it is not
properly installed (EEPROM data of the print
head is faulty) [1403 / 1405].

I'm guessing that you've been using this printer and printhead for a while though so it's more likely that the printhead is dead and you need to purchase a new one.

Depending on where you are in the world, getting a new one is pretty simple but costs vary.

In the USA, buy direct from Canon and you'll get it pretty cheap.. Unfortunately elsewhere, like the UK, you have to pay more than the printer is worth to get a new one which is frustrating.

Hope that helps.

Jan 26, 2009 | Canon PIXMA iP4000 InkJet Photo Printer

2 Answers

Mp 160 don't work

hi dear

this the error code
E9 The connected digital camera / video camera does not support Camera
Direct Printing
E14 The Ink cartridges whose destination are wrong
E15 Ink cartridge is not installed E16 - Ink remaining is unknown
E16 -E19 Failed to scan head alignment sheet
E22 Carriage error
E23 Paper feed error
E24 Purge unit error
E25 ASF(cam) sensor error
E26 Internal temperature rise error
E27 Waste ink absorber full or platen waste ink absorber full
E28 Ink cartridge temperature rise error -
E29 EEPROM error
E33 Paper feed position error
E35 15 USB Host VBUD overcurrent error - USB
E37 17 Abnormal motor driver error
E40 20 Other hardware error
E42 22 Scanner error
E2-2 No paper (ASF)
E3-3 Paper jam
E4 No ink
E5-5 The ink cartridges are not installed or a non-supported ink cartridge is installed ,
or the ink cartridges are not installed properly
E8 Waste ink absorber full, or platen waste ink absorber full

First, download the software at

Secondly, to run the software your printer has to be in service mode. Do that by
- unplug cable
- press and hold "power" button
- plug cable
- press "resume" and release
- release the "power" button
At this stage, your computer will detect a new hardware

Run the software.


Jan 15, 2008 | Canon PIXMA MP160 All-In-One InkJet...

2 Answers

Nothing will print

5 times The print head is not installed [1401], or it is not properly installed (EEPROM data of the print head is faulty) [1403 / 1405]. Install the print head properly, and close the access cover. Or, with the print head installed, turn the printer off and on. This might help

Mar 10, 2007 | Canon PIXMA iP3000 InkJet Photo Printer

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