I get a 2" wide toner shadow on the right 1/3 of the paper. I still have toner in the cartridge-about 1/2 full and I changed the drum. Is there maintence I can do to clean the roller on the toner cartridge or is something else wrong?
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Re: 2" wide toner shadow
It can be due to two possibilities.
1)replace the toner cartridge and check out.many times if there is moisture in the right side of the toner cartridge the print will not come proper and shadow type image will be seen where the moisture is got.or if the black color roller next to the drum goes faulty.so replace the toner and check out if this solves the problem.but if same result comes with new toner then
2)there is a lens which reads the copies which are going to be printed.if a slight dust or moisture gets collected on the lens the shadow will be shown in the picture.so if the lens is got dusty it needs to be cleaned.you can get the printer serviced at local printer repair shop.the roller is in the cartridge next to the drum.
for cleaning rollers get isoprophyll alcohol .it can be easily available at local medical shop.clean the roller with isoprophyll and tissue paper.its a black color roller made up of rubber.
this will help.thank you for using fixya.please do rate the solution.keep updated.thanks.
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- Was there a paper jam and when the paper was dislodged the next few sheets were streaked? Running a few more pages usually clears this.
- Is this a new toner cartridge? Did you just change the cartridge? Are you low on toner? Try removing the cartridge and gently rocking it back and forth, side to side. This will distribute the toner more evenly.
- Is this a heavier weight paper then previously used? Try going back to the old weight and see if the problem continues.
Sounds like a bad drum cartridge. Pull the toner/drum cartridge out of the machine and set it down. Press down on a (blue?) tab to release the toner cartridge, and you can lift the toner cartridge out of the drum cartridge. There is a cleaning blade in there - a soft plastic blade that rides against the drum and scrapes off toner that didn't get transferred to the paper. If it gets stuck off the drum surface, images repeat a few inches (one drum circumference) down the page.
A new DR-350 drum unit should fix it. have the machine's power on when replacing it. While the door is open, touch the CLEAR key. The display will read "REPLACE DRUM?" or something like that. Press 1 for Yes.
1. Openthe front cover and pull out the drum unit. Place the drum unit on a drop clothor large piece of disposable paper to avoid spilling and scattering the toner.
2. Holddown the lock lever on the right and pull the toner cartridge out of the drumunit. Handle the toner cartridge carefully. If toner scatters on your hands or clothes,immediately wipe it off or wash it with cold water.
3. Unpack the new toner cartridge.Place the used toner cartridge into the aluminum bag and discard it accordingto local Regulations. 4. Gently rock the toner cartridgefrom side to side five or six times. To distribute the toner evenly inside thecartridge. 5. Remove the protective cover. 6. Insert the new toner cartridge inthe drum unit until it clicks into place. If you put it in properly, the locklever will lift automatically. 7. Clean the primary corona wire inside the drum unitby gently sliding the blue tab from right to left several times. Return the Bluetab to the Home position (▼) before reinstalling the drum Unitand toner cartridge assembly. 8. Reinstall the drum unit and tonercartridge assembly and close the front cover.
Some of the brother printer use a toner cartridge that does not have a drum, have u replaced the drum recently, or does the toner cartridge have it installed? If it has a seperate crriage for the drum, let me know.
You have a defective toner cartridge, drum should be clean when you looked at it, the blade is failing. Is the cartridge remanufactured (or compatible)? Although they usually work well (depending on the supplier) there are sometimes defects
hello! It sounds like the imaging drum is damaged. In some toner carts (especially by HP) they have the drum built right in the cart. And when a new cartridge is installed and when they are replaced can rule out a bad drum. In this case It must be separate. You should be able to remove the image drum and inspect it. Just don't touch the drum with bare hands! This can also be a symptom of three other things. It can also be the drum that heats the toner onto the paper. It could be dirty and that is tricky to repair along with the fact is that toner could be being scraped off the paper before being hardened as well. This line streak can be traced to a foreign material in beween the pinch rollers, it is a good idea to see if a piece of ripped paper is stuck inside. Finally, it could be electronic failure with the laser module; scanning electronics. That is bad news!
Assuming none of your print area margin settings have been changed, it sounds like you may have a defective drum. You can try carefully cleaning the corona wire, a hair thin wire, with a dry cotton swab. Do not touch the drum! The drum is an integral part of the toner cartridge. Return it to the store as defective.
This type of printing defect is normally caused by 1 of a few problems - the easier one first:
1. Toner cartridges sometimes do not have the toner evenly distributed - close the toner cartridge and inspect the hopper right below it for even distribution of toner.
The harder ones:
2. This type of defect can also be caused by dirty charging section - for the drum to pick up the toner it must be charged electrically prior to exposure - if the charge grid is not clean then it will not give the drum an even charge - not sure were this is in this printer yet - looks like it comes as part of the drum kit so this should not be causing this issue.
3. The last and most difficult to check is paper alignment with the drum - is the paper contacting the drum evenly - look for possible problems in the paper path with the drum unit removed - look for something uneven around the area were the paper contacts the drum
Turn the printer off. Take out the toner drum and cartridge. Remove the toner cartridge by pressing on the blue lever on the left side. Check for paper. Replace the cartridge. At the rear of the toner drum is a blue slide lever on the right side for cleaning the corona wire. Move the lever back and forth, left and right, about 30 times. Reset lever to far right side with arrows lining up. Set the drum and cartridge aside. Remove the paper tray and look inside for a jammed sheet of paper. Flip the back lid down and check for paper. Snap the back lid up, replace the paper tray, and replace the drum and toner cartridge. Turn the printer on. Press the ready button 3 times quickly. It should print a specifications sheet. If it does, try printing from your computer. If this did not help, Brother tech support is 1-800-276-7746. Robi