Question about GE WBSR3140DW Top Load Washer

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I have a GE WJRR4170G1WW washer. Instead of going

I have a GE WJRR4170G1WW washer. Instead of going into a aggitate cycle during the washe cycle, the pump cuts on and pumps the water out. It never aggitates. The same ocurs on the spin cycle...The pump cuts on and pumps the water out and it never spins.

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  • spencer1989 Oct 07, 2009

    Possible solutions tried: Lowered drain hose ? no change; Check timer voltage output to motor ? No problems; Checked motor and electronic board ? No problems; Check LED light display (for error code flashes) ? Normal condition displayed; Check door switch ? No problem there; Check plastic coupler under agitator ? No damage; Checked belt ? Not damaged, broken, or worn;

    Solution that fixed the problem (at no expense cost): 1) Set the washer to the wash mode and started filling tub with water, 2) Unplugged the cord from the wall receptacle and waited one minute before plugging the washer back in, 3) Within (12) seconds, I opened and closed the door lid (6) times. Please note that the door had to be opened at least 2? to break the contact from the door switch?.It has to happen within 12 seconds?.And it has to be (6) times. When I did this, the software reset itself and everything is now working perfectly. This fix took me about 2 ½ minutes to perform and cost me absolutely nothing.

  • brandon
    brandon Apr 07, 2014

    yah this worked. weird! but my bro in law explained it, you unplug it to reenergize the system. when you plug in back in it tries to run some calibrations or whatever, and you opening and shutting the thing a bunch of times confuses it and tells it to reboot basically. totally worked.

  • brandon
    brandon Apr 07, 2014

    de-energize not re..

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Just wanted to let you know that the solution in the comments worked for my dishwasher!! Save me a service call and some cash!! Thanks Spencer.

Posted on Apr 13, 2010

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  • manlaff Oct 18, 2010

    Yep, this worked. I had checked all of the above and was ready to either call a repairman (Cringe) or buy a new washer (cringe more) This saved me some bucks. Way to go.

  • bannamimi Dec 17, 2010

    Thanks, spencer1989. Your re-setting instructions worked for my same model WJRR4170G1WW GE washer. Over the phone I asked the repair man about trying this. He said he'd been doing this for years, and never heard of this before. But I decided it couldn't hurt to try. Sure enough, it worked! We are thrilled. We were ready to pay the repair man for changing out our lid switch (which clearly wouldn't have worked), or buy a new machine, which we definitely can't afford right now. Thank you so much!

  • ps2golfman Sep 24, 2011

    Thanks, After a little research, I found this post. I just did as you said and it worked perfectly for me. Thanks again for the money saver.

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You have worn or burned point`s on your control timer

Posted on Oct 07, 2009

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6ya6ya
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Posted on Jan 02, 2017

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