Question about Kenmore Elite HE4 Electric Dryer

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Heat and fan are on, but no action with drum

Last night our dryer drum stopped turning. The sears person I spoke with suggested that the belt may be off the drum. This is an old dryer with a fold down door on the front and a panel beneath that reminiscent of a broiler below an oven. Do I access the drum belt by removing that panel somehow?

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  • thaisgloor Oct 06, 2009

    I forgot to say that this is an old dryer, probably from the 80's, not a Kenmore Elite.

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In my expierence with dryers you usually have to take the back pannel off not that one.

Posted on Oct 06, 2009

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You did not provide the model of your kenmore dryer so i can't provide the correct part # HOWEVER
you can go here:
http://www.searspartsdirect.com/partsdirect/index.action?sid=PSHx20080114x00001

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I have provided a checklist courtesy of; www.repairclinic.com
They also provide repair parts, disassembly diagrams and procedures.

You can also checkout www.homemanagement.services.officelive.com for other appliance help websites.

Warning! To avoid personal injury or even death, always disconnect your appliance from its power source--that is, unplug it or break the connection at the circuit breaker or fuse box--before you do any troubleshooting or repair work on your appliance. Also, because some components may have sharp edges, use caution while working on your appliance.
If your dryer doesn't tumble, check these:

Belt
Motor
Door switch
Belt Dryers have a drive belt that turns the clothes drum. If the belt breaks, the drum stops rotating. Then you need to replace the belt, and often the idler pulley, because the pulley tends to wear out at the same time.

Click here for a belt installation diagram.

Motor If the dryer motor only hums when you press the Start button, the motor may be burned out. Here's how to test the dryer motor:

  • Remove the belt.

  • Check for obstructions in the blower fan housing.

  • Manually rotate the shaft of the motor.

If the motor is very stiff, or impossible to rotate manually, and the blower fan housing is clear, you need to replace the motor.

If the motor rotates freely, run the motor momentarily with the belt removed and the blower in place. If the motor runs fine with the belt removed, there may be a problem with the idler pulley or the clothes drum. Try to rotate the drum by hand. If it is very difficult to move, correct any problem with the rollers or pulley, and then reassemble the dryer and try it again.

If the motor hums but doesn't rotate on its own even with the belt removed--yet you can turn it freely by hand--you usually need to replace the motor or the motor start capacitor.

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ok you need to change the belt take model number off machine go to appliance shop get replacement belt open front of dryer belt goes around drum around pulley on motor then under tentioner pulley thank you for useing fixya please rate me

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1 Answer

High pitched noise


HI Step 1: Remove the back access panel. Then reach behind the drum, motor pulley, and idler arm pulley. If these areas are clogged with dirt and lint, undue strain on the motor may be causing the humming noise. Worn or broken belts can also cause a humming noise. Check the belts for wear and damage. If the belts look all right, you may be able to stop the noise by spraying them with fan belt dressing, available at automotive and hardware stores and home centers.

Step 2: Turn the dryer on. The noise you hear may be the whirl of the spinning drum, not the motor. Some noise is normal.

Step 3: Force a little 20-weight nondetergent motor oil (not all-purpose oil) around the ends of the motor shaft. This lubrication may stop the humming noise. If this doesn't solve the problem, remove the motor and take it to a professional service person.

The centrifugal switch on the dryer motor may be located on top of the motor. Humming, no motor power, and no heat can be caused by a faulty centrifugal switch. If the switch is externally mounted, check the terminals of the switch to make sure they are tight and not burned. If you spot trouble, remove the switch and take it to a professional service person for testing. A faulty switch will probably have to be replaced. Some centrifugal switches are located inside the motor housing; you won't be able to remove the switch in this case. Remove the entire motor and take it to a professional for repairs.

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