System not recognising DVD hardware

Uninstalling and then reinstalling the drivers for the device is a likely solution to a Code 37 error, especially if the error is showing up on a device other than a BD/DVD/CD drive.

Important: If a USB device is generating the Code 37 error, uninstall every device under the Universal Serial Bus controllers hardware category in Device Manager as part of the driver reinstall. This includes any USB Mass Storage Device, USB Host Controller, and USB Root Hub.

Note: Correctly reinstalling a driver, as in the instructions linked above, is not the same as simply updating a driver. A full driver reinstall involves completely removing the currently installed driver and then letting Windows install it over again from scratch.

Device drivers are needed to communicate with a hardware device within a computer. A computer program, such as the operating system, sends an instruction to an device driver, which then tells the hardware device what to do. Operating systems typically contain drivers for all types of hardware devices, but they are mostly generic. Finding the drivers that are needed by a computer can be done by finding the type of hardware being used and updating or installing software.

Go into the computer's BIOS to view installed hardware. When starting the computer, press the F2 key or Delete to enter the BIOS. The BIOS will display the type of hard drive as well as the type of CD/DVD drive that is installed in the system. Look in the Device Manager within Windows to see the hardware devices that are installed. Double-click on the "System" icon within the Control Panel and then go to the "Hardware" tab. Click on the "Device Manager" button to see a list of devices that are installed and used by the operating system. Check Windows Update for available updates to on-board hardware devices. Hardware components, such as a video controller and audio controller, can have an updated driver that can be downloaded and installed from Windows Update. Use the installation CD that came with the hardware device. The setup program will install the software and drivers that are needed to use the device. Refer to the manual that came with the computer or hardware component. The manual will list the model number of the device as well as the website of the manufacturer. Visit the manufacturer's website for a hardware device that is installed on the system. Updated drivers to devices are available from a manufacturer to correct problems and to add additional functionality to a device. The site can also be used to find drivers for hardware if the manufacturer is no longer in business.

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Try to Update your driver may it will work for you here are the easiest step for updating the drivers:

On Desktop
Right click on My computer icon and select Properties
Click on Device Manager
(Or follow Start button --> Control Panel --> Device Manager)

Now search for your hardware whom you want to update.
Right click on it and click on Update Driver Software...

It will ask for CD or DVD then insert the driver CD/DVD if you don't have then it will ask for searching the drivers over internet click Yes for it and it will automatically download the drivers for you.

Or you can use Third party software which can search, Download and Update them for you without making much effort.

Click here for Driver Updating Free Softwares

Thank You...

The Code 37 error may occur when the concerned device is not connected to the system correctly and when its driver is faulty. A code 10 error is common when you add or remove USB devices or video & sound cards to and from your PC. When these errors occur, you may receive the error message given below.
Windows cannot initialize the device driver for this hardware. (Code 37)
To resolve code 37 errors, first ensure that your device is properly connected to your system. For instance, check all the cables of your printer or check that your sound or video adaptor is properly seated in its slot.
Try to remove and reinstall the device, and run the Add New Hardware Wizard from the Control Panel to see if Windows detects and installs it. If this does not resolve the issue, then update the device driver by performing the following steps:
1. Open Control Panel and select System.
2. In the System Properties dialog box, select Hardware tab, and then click on the Device Manager tab.
3. Scroll down the Device Manager window and identify the faulty hardware from the list.
4. Right-click on the hardware and select Update Driver.
5. Follow the screen instructions to resolve the error.
If these steps do not resolve your error, then the problem might be with your device. Get it checked by an authorized technician.

Hi there
The Code 37 error may occur when the concerned device is not connected to the system correctly and when its driver is faulty. A code 10 error is common when you add or remove USB devices or video & sound cards to and from your PC. When these errors occur, you may receive the error message given below.
Windows cannot initialize the device driver for this hardware. (Code 37)
To resolve code 37 errors, first ensure that your device is properly connected to your system. For instance, check all the cables of your printer or check that your sound or video adaptor is properly seated in its slot.
Try to remove and reinstall the device, and run the Add New Hardware Wizard from the Control Panel to see if Windows detects and installs it. If this does not resolve the issue, then update the device driver by performing the following steps:

1. Open Control Panel and select System.
2. In the System Properties dialog box, select Hardware tab, and then click on the Device Manager tab.
3. Scroll down the Device Manager window and identify the faulty hardware from the list.
4. Right-click on the hardware and select Update Driver.
5. Follow the screen instructions to resolve the error.

If these steps do not resolve your error, then the problem might be with your device. Get it checked by an authorized technician.

Good luck

os should of recognised it and installed it..maybe it installed as generic and isnt suitable.
click start , right click my computer , click properties.....In system properties screen click hardware then device manager.
here youll find youre cd/dvd device.double click on it to open and display details/driver etc.click driver heading then update...app opens giving options choose use internet.
if it cant find software check the cd/dvd name/model ( in properties still open) write it down and search on net for it....download it install it

Try using device manager to remove the drive, restart and Xp will load the drivers again. This fixed my errant drive. Hope it helps you too.

I would try stopping the device and restarting it first.

If that doesn't work, find the latest drivers for it, and have them in a folder you can find easily. In device manager, you can right click, go into properties for the DVD-ROM. Click the update drivers button, and point it to that directory.

If neither of those work ,try completely uninstalling it from device manager, then going through the add new hardware option in control panel.

change the IDE cable and restart