Question about Canon Office Equipment & Supplies
Shut the computer off.. Unplug the scanner for at least 5 minuets..
Turn scanner back on - turn computer back on..
Try your scan again..
If that did not help - un-install the scanner and re-install it..
Restart the computer..
If that did not help - call Cannon.. They will most likely replace it for you even if it is no longer in warranty.. This is what most printer/scanner manufactures do..
Best of luck !
Posted on Oct 06, 2009
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Posted on Jan 02, 2017
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