Question about Canon Office Equipment & Supplies

1 Answer

I receive the message "cannot commuicate with the scanner"

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 1,124 Answers

Shut the computer off.. Unplug the scanner for at least 5 minuets..
Turn scanner back on - turn computer back on..

Try your scan again..

If that did not help - un-install the scanner and re-install it..
Restart the computer..

If that did not help - call Cannon.. They will most likely replace it for you even if it is no longer in warranty.. This is what most printer/scanner manufactures do..

Best of luck !

Posted on Oct 06, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

CODES U1016 & U1055 1999 S-10 2.2

Loss of Communications with PCM
Loss of Serial Communications for Class 2 Devices
This is going to require special testing with a GM scanner, it is not a do it yourself repair. My guess is this you have a defective instrument cluster display

Jul 07, 2016 | Chevrolet S 10 Cars & Trucks

1 Answer

1998 Ford ranger when i scan the truck i get no commuication to the computer the fuse is good

What does the scanner say? Fail? has the battery been drained dead? dead battery will delete all codes

Feb 27, 2014 | 1998 Ford Ranger

1 Answer

Lost commuication between the remote and the TV, I changed the remote's batteries and reprogramed the remote and still not working can you assist.

This is tough to diagnose because it could be the remote or the television. There are no listings for the remote. Check to see if there is a light on the remote that comes on when you press a button to show that it is sending. Check and see if there is a light on the monitor that shows if it is receiving a signal from the remote. Usually the remote fails first. You might want to try a universal smart remote to see if it can be programmed to activate the television.

Sep 23, 2012 | Advent 15" LC-15Y3A HD Ready Flat Panel...

2 Answers

Windowslive messenger shuttdown every time i try to login by error name windowslive live commuications platform

uninstall it and then reinstall it before login do this Reregister SSL security libraries. To do this, click "Start," click "Run," and type in each command below and hit ENTER.

Note: After each command is executed successfully, you will receive a "DllRegisterServer succeeded" message. Wait until you receive this message before you continue to the next command.

a. REGSVR32 softpub.dll
b. REGSVR32 wintrust.dll
c. REGSVR32 initpki.dll
d. REGSVR32 Rsaenh.dll
e. REGSVR32 Mssip32.dll
f. REGSVR32 Cryptdlg.dll
g. REGSVR32 Dssenh.dll
h. REGSVR32 Gpkcsp.dll
i. REGSVR32 Slbcsp.dll
j. REGSVR32 Sccbase.dll for easy way run reg in out registry cleaner

Sep 13, 2010 | Microsoft Windows Live Messanger

1 Answer

The printer will not print I receive an error message

undr the scanner the is a lock.Unlock looks like a switch.The scanner does not righ the home position

May 29, 2010 | Samsung CLX 3160fn All-In-One Printer

1 Answer

Garmin message says "system software missing"

The firmware on the unit has been corrupted. The other problem is that the unit will most likely no longer commuicate with your PC.

The firmware needs to be reinstalled using a specific program.

Please see this link for more info on this problem.

- Jim

Sep 01, 2009 | Garmin nuvi 350 GPS Receiver

1 Answer

Error 50 c

  1. Power off your printer.
  2. Use both hands to lift up the scanner unit until the scanner support holds it open.
  3. Turn the printer on. The print cartridge carrier moves and stops at the loading position, unless the printer is busy.
  4. Remove the color print cartridge.
  5. Lower the scanner unit until it is completely closed.
  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.
  7. Reinstall the color cartridge and remove the black print cartridge.
  8. Lower the scanner unit until it is completely closed.
  9. If the error message occurs again, replace the color cartridge.
  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
Hope this helps.
  1. Lower the scanner unit until it is completely closed.
  2. If you receive the error message again, replace both cartridges.

Jul 29, 2009 | Lexmark X6170 All-In-One InkJet Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

16 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

old marine
old marine

Level 3 Expert

2122 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides