Question about Maytag Neptune MAH5500B Front Load Washer

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Our towels and clothes have a mildew/musty smell. when I spin the stainless drum inside, i can hear water sloshing around.

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Towel mildew odor is transferred from the washer to towels and clothes. The washer must be cleaned first. After cleaning the washer and towels washing habits must change to stop mold smell from returning.

Washing machine mold / mildew is caused by:
#1 cause is overuse of detergents. Detergent companies are notorious for instructing to use too much detergent. Especially with soft water or when using liquid detergent no more than 1 tbsp of any detergent should be used.
#2 most common cause is using fabric softener because it's dispensed in the rinse cycle and will coat the inside of the outer tub with residue that is a food source for mold to grow.
#3 using only cold water for washing is fine but makes preventative maintenance very important. A weekly hot soak will dissolve odor-causing residue from inside your washer.
#4 not using the washer. If the clothes washer isn't used very often maintenance is especially important. If leaving for a vacation it's a good idea to clean your washer. Do a search to "remove washer odor" to read just how big the problem is. There are all natural washer cleaners that will also remove mildew odor from towels and clothing after the washer has been cleaned.

Posted on Oct 11, 2009

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These machines are not worth there so called "green Status" they require lots of maintainace and do not last as long as top loaders.
The solution is to buy anti mold solution for your machine. Check your owners manual for exact types.

Posted on Oct 06, 2009

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1 Answer

Kenmore 2600 TOP LOADER smells like Mildew. I can hear water sloshing around under drum. Is that Normal?


The drain on all washers have this issue. Unless the drain hose runs down hill, when the pump stops, water runs back into the machine that was in the hose but was not drained.

Feb 17, 2014 | Kenmore Washing Machines

1 Answer

When you spin the drum around it makes a sloshing sound


Your unit is not draining correctly. The mold and musty smell you notice is a result of that water becomning stagnant that that is not being pumped out.

The repair manual 16010061.pdf states to check the drain for restrictions. After that if there are no restrictions you check the pump motor for 18 Ohms across the winding terminals. The final step is to change the pump.

Here are the steps for cleaning the pump:

CLEANING THE PUMP
The pump assembly can also be disassembled without removing the hoses from the pump
(See Figure 6-6). Not included in post
1. Depress the locking tab on the face of the pump housing. Top Rh front of rectangular box on pump body side.
2. Rotate the block portion of the pump containing the motor windings toward the front of the washer. This will disengage the locking tabs of the pump housing from the pump face.
3. Carefully remove the pump body away from the housing. The drain impeller is exposed for cleaning.

Thanks for using FixYa.

Kelly



Jun 01, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

There is water left under the tub after the wash is over. When I move the tub I can hear the water sloshing. How can I get rid of the water. It makes my towels smell like mildew.


If it is draining down and spinning the clothes dry then all of the water is draining out. There is only about a 1/2 in space under the tub. There is a balance ring around the top of the tube that holds water. That may be the sound you are hearing? Try washing a load without anything in it on hot and use a box of baking soda. See if that will help with the smell. My washer leaves a mildew smell sometimes. I started running an extra rinse cycle on it. And that helped. I think it was my water.

May 28, 2010 | General Electric WCSR2090D Top Load Washer

1 Answer

Strong mildew smell in washer is making cloths & towels smell bad, how do you get rid of the problem?


if you look inside washer there is a rubber rim on the inside around the openning. Look inside and you will find where the stink is coming from. Keep door open when not in use and wipe inside of rubber trim to keep the mildew out.

I use tilex sometimes and do a rinse spin.

Nov 16, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

Maytag front load washer - smell musty


the water in the unit is normal, to kill the smell when you are done doing wash for the day dampen a rag with bleach and whip down the door gasket. You can buy a cleaner called "afresh" it works as well. If your unit is a neptune check with maytag it might have a recall on the door gasket for growing mould

Nov 11, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

I noticed that my clothes are not smelling fresh, especially my towels. The washer has a musty smell even after running it with bleach. When I shake the washer when it is empty I can hear water. Is this...


if it is a Maytag neptune YES that sound is normal. especially when you rotate the drum by hand that is your balance ring you are hearing. Do you only use liquid detergent? if yes this might be your problem. it leaves a film around the drum. i would run 3 wash cycles with bleach and hot water. and then at least once a month with hot water and bleach to keep it fresh and also leave the door open so that it can air dry oder causeing bacteria love moisture.

Oct 24, 2009 | Washing Machines

2 Answers

Clothes have a musty smell if left in the washer


Make shure to do a cleaning cycle. As well, wipe out the inside, the rubber gasket and the door when done washing for the day. We also have found that
leaving the door "Open" for several hours, when finnished, eliminates any future
smells.

Jan 10, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

Mildew and Smells


pull out soap dispenser draw and look up to where water comes out. my mach was full of mildew. i removed the top of dispenser soaked in bleach. i believe this is where mildew problem starts and spreads to drum and gasket

Nov 24, 2008 | Bosch WFMC 3200 Front Load Washer

1 Answer

Mildew smell


water may not be draining completely out cause something is stuck in drainage area.

Other posts tell how to remove the top of washer to look between white outer tub and inner wash tub for sock or something else that is lodged.

Look at my post on "eco smart won't drain, smells hot" for instructions on removing the black motor/white plastic housing from bottom of washer. I had a sock stuck in the very lowest part of the drainage system, water wouldn't drain out and couldn't see the sock until I removed the motor. I was able to pull the sock through the quarter-sized hole in bottom of tub and drain the remaining very stinky water. I used a dog dish (need a low edge bowl to fit under washer), tipped washer forward, then back and just kept emptying the dish.

Saw another post said don't tip washer back. There is something on backside of washer that you could break if you tip backwards. So, if you tip forward i guess you won't break anything--i haven't...yet.

Noticed a musty smell lately, and also had gray streaks on my clothes. Think the standing water that wouldnt' drain out has been my issue for some time now and when the motor burned out, I finally had to research the other issues.

Sep 20, 2008 | Fisher Paykel EcoSmart GWL15

3 Answers

Smells of mildew and so do clothes


If the odor does not go away, it is probably time to change the rubber door boot, or you have something stuck in the drain. Take a good look at the rubber around the door. If it has mildew spots and/or mold, it generally won't go away. Pull the rubber back a bit and look BEHIND the boot as well. You may have some lost items stuck in the boot causing the odor. Last of all, UNPLUG the washer and remove the lower kick panel under the door by removing the three 7mm screws and check the drain pump for foreign objects. There's only one pump inside the washer so it won't be too hard to find. It is usually white in color and has a screw off access cover. There is a bit of residual water that remains in the wash tub all the time. You will need to drain this first or you will have a mess to clean up. You can use some towels or use a shop vac. If you use towels, lay them down around the drain pump and remove the access cover. If you use a shop vac, pull all the residual water from the wash tub through the drain line. Sometimes this pump will build up with all kinds of scunge from soap residue and/or foreign object getting caught. Clean it out real well and run the washer on a bleach cycle with the hottest water setting you have. Let me know if any of this helps you. If you decide to change to door boot, post a response to this solution and I will give you step-by-step procedures.

Aug 26, 2007 | Kenmore Elite 45986 Front Load Washer

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