Question about Kuppersbusch Dishwashers

1 Answer

Dish washer fail to activate the cleaning pills.

Dishwasher Kuppersbusch Model IG 669.2 fails to activate the cleansing tablets. They drop to the bottom of the main chamber during operation, but do not dissolve. No apperent cleaning is manifest. In most cases, appliance operation is cut-off before final step is attained. Heating is activated; Clean water supply is OK; Used water is pumped out. Suspecting faulty Electronic sequencing and timing card. Your opinion and advice are needed.

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Kuppersbusch Master
  • 19,396 Answers

Faulty electronic sequencing releasing the tablet when cycle is ending, after drain, it is rather unusual. I do not think that is the problem.
Possible causes:
1. The machine does not fill or fill very little water, and this cause the released tablet not to dissolve. 2 The detergent drawer door is stuck for mechanical reasons, and opens very late. Opening is caused by vibration after the door had been released by timer board. Timer board release drawer door lock energizing the detergent door solenoid, but door stays closed until vibrations cause opening at the end of the cycle.

The first step is ensuring the machine is filling properly. The amount of drained water will not exclude underfilling. Check water level switch and inlet valve. If filling is OK test detergent drawer and solenoid.

Posted on Oct 06, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Dish washer runs all cycles but no water entering dish washer

Make sure you check that the water is turned on to the dishwasher.
Check for a kinked or squished fill hose. If all else fails its most likely you need a new fill valve for your dish washer.

Feb 28, 2013 | Maytag Dishwashers

2 Answers


if your unit has fuses. check it out first. a blown out heater element might be the cause of that.

May 20, 2008 | Dishwashers

1 Answer

Dish washer tablet does not desolve in cycle so dishes are not cleaned

You haven't stated the make and model, but what you describe is typical of a dishwasher which is no longer heating the water.

This can be most typically a failed heating element, a failed thermostat or a circuit board failure. You'll need to get a repair technician to diagnose and repair the fault.

Oct 05, 2010 | Dishwashers

1 Answer

My dish washer is 4 years old and is not cleaning dishes or disolving soap. HO appears in the status window which my manuel says indicates a water heat delay. How can this water heat delay be repaired ? ...

The water heat delay indication could be caused by the fact that the heating element has failed so that the washer will not proceed with the wash program until the water is up to the correct temperature. You should be able to tell if the element is getting hot. You could try manually putting in hot water before the washer fills up with cold to see if the wash then proceeds.

Sep 22, 2010 | Frigidaire 24 in. PLD2850 Built-in...

1 Answer

The dishwasher is not cleaning properly, glasses look like they have a film on them, plates also do not look clean & the dishwasher has a foul smell.. like rotting food in it.. we use the top quality...

Check the main drain system connected to the dish washer hose pipe. Clean the junction if clogged. This smell might orginate from the pipe.

Check incoming water quality. If hard water is noticed, use softener attachments to the inlet.

Fill dish washer salt in the dispenser. Refer user guide. The salt will help softening the water to certain extent. Finally check whether rinse aid dispenser filled with the rinse aid liquid.

Jun 01, 2010 | Neff 24 in. S5443X2 Built-in Dishwasher

1 Answer

Won't stop cleaning to go to dry

I have not worked with this Kenmore model, but:

It would be good to check the heating element to make sure it has not failed. Some dishwashers will wait forever for the water to come up to temp before it goes to the next cycle.

If the heating element checks out:
-IF it has a knob/dial that you turn to start the dishwasher on any cycle, that timer/controller has most likely failed.

-If your dishwasher does NOT have a dial as described above, then the main controller card (PCB) has most likely failed.

May 05, 2009 | Kenmore 16072 - Multiple Color Built-in...

2 Answers

Dishwasher not cleaning dishes

If you are using a name brand powder detergent and still getting the film, the next most common cause is a failed heating element.
Even if the water filling the dishwasher comes in at 120 degrees (f) but the time the powder is released from the dispenser, often the entering water is not hot enough to desolve/activate the powder.
I bet replacing the element will fix you right up!

Apr 05, 2009 | Roper RUD3000GQ Dishwasher

1 Answer

Dish Washer soap does not dispense during wash

You don;t list the make and model number or its aproximate age.
The simpelest cause is switching to an ultra-cheap dry detergent. Recommed you use a name brand powder (like Electrosol or Cascade) Never use gel or tablets, ever.
Check all spray arms for blockages. Now is a good time to remove the filter (non trivial but do-able on most dishwashers.)
Clean empty dishwasher by filling a bowl or large cup with white vinegar and placing it in the dish rack. Run a short cycle with no detergent added. You may need to repeat.
If problems persist, the pump motor is probably failing. Schedule a service call or consider replacement of DW. Good Luck!

Mar 29, 2009 | Dishwashers

Not finding what you are looking for?
Dishwashers Logo

Related Topics:

115 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kuppersbusch Dishwashers Experts


Level 3 Expert

76164 Answers

Owen Barnes

Level 3 Expert

867 Answers

Brad Brown

Level 3 Expert

15667 Answers

Are you a Kuppersbusch Dishwasher Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides