Question about Onkyo DX-C390 6-Disc CD Changer

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Won't work It turns on and displays "Mech error" on front. The disc table will not come out . It will not play. It will not move from disc to disc. I've unplugged it , but cannot get it to budge. Please help. It is only one yr old. Jeff Peters

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  • jethro46 Dec 23, 2007

    exactly right. I took the cover off and a disc was jammed. It is working properly now. thanks a bunch . Jethro

  • caseywagner Dec 30, 2007

    Have same problem. Are there instructions for taking the cover off?

  • caseywagner Dec 31, 2007

    Fixed it fine. Just took the top metal cover off of the unit and fixed the disc that was out of its tray. Really easy and no electronic experience required. 

  • AMencher Mar 24, 2008

    yes, many thanks for this advice. Opened it up, even let my 4-year-old help and found too many CDs all messed up inside. this post saved my chucking or paying $75 to get it "fixed." Now if I can just get the kids to stop jumping around the player to stop the discs form skipping!

  • hman66 Feb 03, 2009

    Guys, I have the same problem. "Mech Error" and it too is most likely a jammed disc. My question is....did you take off the front face cover? It has 4 screws on the bottom, I took them out but the front cover is hard to get off and I don't want to break it. The unit is hard to get at for me to see (professional RI install etc.) so, I don't want to try to pull it out until I hear from someone. If it is the main encasement you are talking about. Would you be so kind as to detail the process? Many thanks...HMan

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  • 9 Answers

Sounds like there might be a disc jammed in the disc tray.

Posted on Dec 23, 2007

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