Question about Office Equipment & Supplies
Let me confirm - Is that a standalone machine or All in One?
Usually i have seen this issue in All on One printers. Even if you scan, you would get a Blackened page. First thing you need to do is clean the scan bed glass from both the sides. If that doesn't solve the problem then this seems like you have a problem in the Tube, CCD problem or maybe in circuit board. It is related to the hardware that illuminates the paper and the hardware that absorbs the reflected light to take a image of the paper and store it.
If you have a standalone machine, let me know with the make and model of the machine.
Let me know, once done.
Hope i helped you.
Thanks for using ' Fixya ' and have a nice day!!
Posted on Oct 06, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
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