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When sending a fax the recepient can't read it due to one side being blacked out. Help ! thanjks Grace

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  • grace_rvc Oct 06, 2009

    it is a stand alone machine : Brother Fax-930

  • grace_rvc Oct 06, 2009

    yes, what I thought though

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  • Master
  • 10,515 Answers

Hi,

Let me confirm - Is that a standalone machine or All in One?

Usually i have seen this issue in All on One printers. Even if you scan, you would get a Blackened page. First thing you need to do is clean the scan bed glass from both the sides. If that doesn't solve the problem then this seems like you have a problem in the Tube, CCD problem or maybe in circuit board. It is related to the hardware that illuminates the paper and the hardware that absorbs the reflected light to take a image of the paper and store it.

If you have a standalone machine, let me know with the make and model of the machine.

Let me know, once done.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on Oct 06, 2009

  • taran_2005
    taran_2005 Oct 06, 2009

    Thanks for your response!!

    I have came across such case few years ago. Is it smells Hot and Inky?

    I am sorry but looks like your Drum has failed.n in warranty, Brother will repair it for free. Else first take it to a
    local repair shop and get it cleaned up and confirm that other parts
    have not been damaged. Else it might cost you more expensive then
    buying a new fax machine.

    Hope i helped you.

    Thanks for using ' Fixya ' and have a nice day!!


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