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Microsoft offered update for logitech 500 webcam which, when implemented caused all my audio to disappear.Is there a way to install these updates safeley?

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You should not take up dates for hardware through MS update - it can cause all sorts of problems.

Roll back to previous versions if you can... especially if the cam was working!

Alternatively get the correct update from the Logitech site itself and try those updates... sometimes MS Update gets confused the poor thing and offers you something you do not need or want.

Remember to vote if this was helpful please

Posted on Oct 06, 2009

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Why is my webcam audeo transmission breaking up?


Check your audio driver, and check for any updated drivers. If any install the up date. If none, get the audio driver, remove the old one and re-install it.

Mar 02, 2015 | Logitech Computers & Internet

1 Answer

I cant intall cause i lost my cd


Visit the Logitech website and browse the photo gallery for your model and click on the photo to navigate to the support page.
Note - Older models on page 2 - look for the link at the bottom right of page 1 and click on it "Still can't find your product?"

http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

In addition to the Logitech installer you will need to run the support software - Microsoft DirectX . This comes pre-loaded on most Windows computers but has to be updated - I am currently on version 11
To start the DirectX Diagnostic Tool, click Start, click Run, type dxdiag in the Open box, and then click OK.

Procedure to re-install Logitech software
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Logitech
Run the installer and choose your options during the installation - You may not want Logitech Chat but the Desktop icon for the webcam toolbar is a must.
Connect your webcam when prompted.

Aug 31, 2010 | Logitech Webcam

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Will not display videos or audio on windows media player.


Make sure you have the Logitech support software loaded and updated (Microsoft DirectX 9 or later)

Aug 08, 2010 | Logitech QuickCam Orbit AF Webcam

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I've had my Logitech webcam for about a year. I experienced a crash after trying to install an update. I have reinstalled the program, but the camera is not capturing video. It will not allow me to adjust...


Try updating your Microsoft Directx - I have version 10 installed - Skype requires version 11

next step would be a re-install

Visit the Logitech website and browse the photo gallery for your model and click on the photo to navigate to the support page.
Note - Older models on page 2 - look for the link at the bottom right of page 1 and click on it "Still can't find your product?"

http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

In addition to the Logitech installer you will need to download Microsoft DirectX 9 or later to support your webcam

Procedure
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Logitech
Run the installer and choose your options - You may not want Logitech Chat but the Desktop icon for the webcam toolbar is a must.
Connect your webcam when prompted.

Aug 06, 2010 | Logitech Quickcam Chat Webcam

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When installing webcam software (Pro 9000) the setup does not recognise my IE and aborts the setup. Have IE7 working. Thanks.


Upgrade to Internet Explorer 8 and then try installing again. You can install the newer version by running windows update (browsing to update.microsoft.com with Internet Explorer). It may be an optional update, so be sure to do a "Custom" update and manually select the Internet Explorer 8 Install.

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1 Answer

What are the basic drivers i need to install to my computer?


Video, audio, system board (esp. if not in WinXP's release set), about 300 patches from Microsoft Update on those even after the SP3 update, plus anything special you want to use like a particular mouse driver (Logitech, say) or webcam. You'll want some optical drive utilities too, so just install a Nero suite.

WinXP is deprecated by M'soft, so if you're talking about installing an OS you might want to pick Ubuntu or something.

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1 Answer

I have a problem...y lost the cd from my web end y need the driver...v-ubc40/ M/N 861225-0020 PID/LZ716BA if you can hepl me...


If you are using windows xp then use www.update.microsoft.com to update the drivers from microsoft site. This way you will be able to install recommended drivers for your webcam...Thanks.

Nov 27, 2009 | Logitech 961462-0403 Webcam

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No audio on my logitech quickcam when i install it, it worked ok on my xp pc, but not on vista, i installed it with original cd, then tryed later with updates of logitech website, still no audio can you...


some logitech quickcam may installed in xp or vista but it depends on your os you using in, in vista some of these is not compatible that means the hardware cannot respond on your pc

Aug 07, 2009 | Logitech QuickCam Communicate STX Webcam

3 Answers

WEBCAM


it is saying you need service pack 2 for windows xp, i would think,....it is a number of updates to winxp opereting system for it to perform better .
(he says smiling), if you have the original windows xp disc with service pack two on it ,put it in the cd/dvd drive and press enter when it asks for it.

good luck
Terryu

Mar 09, 2008 | Logitech Webcam

1 Answer

Web cam


hi there

you can try and use windows updates,

there are some harware that windows update detect and you are lucky, those devices can be detected by windows update and youll have the drivers for that.

however, if it doesnt, you can try this ...
since i dont know your audio chip of your board, we can try the most common audio drivers in the market today. im sure one of this will work.

audio>>> http://majorgeeks.com/downloadget.php?id=5838&file=10&evp=4c7a06ccb658c2ad04d7051f4fef2c60

since you dont know what model you webcam is, you can try to download some of the drivers for logitech webcams @ majorgeeks.com.

im sure they have what your looking for and much more.

hope this helps.

fixya!

Feb 09, 2008 | Logitech Webcam

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