My 2 GB nano shows the lock icon no matter how many times I toggle the hold switch on and off and press the Menu/Select buttons. I've recharged and restored it any number of times with no luck. Computer recognizes it when I plug it in but once I unplug it, none of the buttons work. When it's plugged in and fully updated, it shows the languages menu. I'll be eternally grateful to anyone who can offer any assistance!
My 2 GB nano shows the lock icon no matter how many times I toggle the hold switch on and off and press the Menu/Select buttons. I've recharged and restored it any number of times with no luck. Computer recognizes it when I plug it in but once I unplug it, none of the buttons work. When it's plugged in and fully updated, it shows the languages menu. I'll be eternally grateful to anyone who can offer any assistance!
Toggle the "Hold" switch to the "On" position, then "Off." The "Hold" switch is the small sliding switch on the top of the iPod.
Move it to the "On" position to show an orange rectangle.
Move it back to the "Off" position to show a white rectangle.
Hold the "Menu" and "Center" buttons.
Press the 2 buttons at the same time for between 8 and 10 seconds.
Your screen will go blank and then boot up with a dark Apple icon.
The icon eventually turns bright and brings you back to your main menu once the reset is complete.
Check your iPod to make sure it plays properly.
If the iPod still does not work repeat the reset process.
Scroll Wheel and Touch Wheel iPods
Move the "Hold" switch from "On" to "Off."
Press the "Play/Pause" button and the "Menu" button at the same time.
Press both buttons together for approximately 6 to 8 seconds.
This initiates the self-running reset process.
Make sure the reset was successful.
If problems persist you may need to perform the reset process once again.
iPod Nano
Move the on-off switch to the "Off" position that shows the green strip.
Leave the iPod Nano in this position for 5 seconds.
Move the switch back to the "On" position.
Use your iPod Nano to make sure the reset worked properly and all your music is intact.
Hope this helps
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