Question about Computers & Internet
I have an NEC S970 laptop and was using it fine on an extended monitor because my son had unintentionally cracked the screen on the laptop. Now I cannot boot it - I can get it to the screen which says 'Repair the computer' or 'Start windows normally' but after pressing the enter key it just stays on a black screen, sometimes continually 'loading' OR it will go to the black screen with the mouse arrow showing and I can press Caps Lock which will light up on the laptop as well as NumLock but nothing else responds and shows on the external monitor except the fact that the resolution is incorrect, however, as I can read the text when I press F8 at the startup screen which asks me to press (F2) or (F12), after pressing F8 I'm given options such as 'Safe mode', 'Safe mode with networking' etc...I'm guessing that its not the resolution on the external monitor but something else I need to try to get my laptop to respond. It just loads a list of drivers when I press 'safe mode' and then I end up with a blank screen and nothing else happening..
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Sep 05, 2015 | NEC k 3800 mAh (OP57074402) for NEC LaVie...
Feb 12, 2012 | NEC Versa LX Notebook
Mar 03, 2011 | NEC MultiSync LCD1970NX-BK (Black) Monitor
Oct 20, 2010 | NEC Versa VX Notebook
Mar 25, 2010 | NEC MultiSync LCD1700V 17" Flat Panel LCD...
Oct 27, 2008 | Computers & Internet
Oct 20, 2007 | NEC MultiSync FE700 17" CRT Monitor
153 people viewed this question
Usually answered in minutes!