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I have an NEC S970 laptop and cannot boot it

I have an NEC S970 laptop and was using it fine on an extended monitor because my son had unintentionally cracked the screen on the laptop. Now I cannot boot it - I can get it to the screen which says 'Repair the computer' or 'Start windows normally' but after pressing the enter key it just stays on a black screen, sometimes continually 'loading' OR it will go to the black screen with the mouse arrow showing and I can press Caps Lock which will light up on the laptop as well as NumLock but nothing else responds and shows on the external monitor except the fact that the resolution is incorrect, however, as I can read the text when I press F8 at the startup screen which asks me to press (F2) or (F12), after pressing F8 I'm given options such as 'Safe mode', 'Safe mode with networking' etc...I'm guessing that its not the resolution on the external monitor but something else I need to try to get my laptop to respond. It just loads a list of drivers when I press 'safe mode' and then I end up with a blank screen and nothing else happening..

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  • ntclarke Oct 07, 2009

    when I press f8 it gives me a list of choices but none of the choices say 'enable vga' and I cannot log in because everytime I choose a choice I still end up with a black screen on my external monitor and after awhile I'm left with a black screen and the mouse arrow which I can move around but no response to any key pushes at all.

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  • 18 Answers

May be this can help you

if not contact me support@itindiasupportonline.com

press f8 goto enable vga

after login just set the resolution into 800x600 then
restart the laptop in normal mode

or els contact me

Posted on Oct 06, 2009

  • Dheeraj Pundir Oct 08, 2009

    sir could you please tell me your current location

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