Ultrex 2-in-1 (9qt) 8-Quart Logo
Posted on Oct 06, 2009
Answered by a Fixya Expert

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MY INSERT CRACKED ABOUT 15-30 MINUTES INTO COOKING A ROAST

  • tsalazar Oct 06, 2009

    I WOULD LIKE TO KNOW WHERE TO BUY THE SPARE LINER.

  • Anonymous May 11, 2010

    You haven't actually asked a question. Are you asking whether the crock pot (insert) can be repaired? (The answer would be not usually, not safely or reliably.) Are you asking where to buy a spare crock pot for an Ultrex 2-in-1 (9qt) 8-Quart Slow Cooker?

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  • Master 3,006 Answers
  • Posted on Oct 06, 2009
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Addendum to my clarification request: "Are you asking where to buy a spare crock pot for an Ultrex 2-in-1 (9qt) 8-Quart Slow Cooker?"

Spares are not available. This is an exclusive product to the Home Shopping Network and all you can do is to see if they'll honour any warranty given when you bought the product. If it's outside of the warranty then forget it; my own research and personal experience of HSN supprts my personal opinion that they really are a "fling it and forget it" retailer and as slippery as a handful of eels when it comes to honouring their promises.

Search on FixYa and you'll see that many other people have also suffered the same fault with your product.

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