Question about Rancilio Epoca ST-1 Espresso Machine

1 Answer

Water doesn't come out from showerhead once the button is pressed - can hear the water pump going, the top of machine is warm so boiler is functioning.

Posted by on

  • boonyap Oct 08, 2009

    Thanks :)

×

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,618 Answers

Does water flow without the portafilter in place, if yes then check grind, if no then remove screw,filter and diffuser and press brew button, if water flows clean filter, if no water then the micro jet in the group head is blocked or the solenoid is clogged.

Posted on Oct 07, 2009

Testimonial: "I'll test the solution given"

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My mr.coffee keurig model VBMC KG5 single cup coffee maker will not run a whole cup during cycle


The Keurig machine operates by pumping air into the glass boiler to drive the hot water through your coffee cartridge. When you have put a new cartridge into the dispenser, you select a size of cup. When you press the go button, you should hear the machine pump water into the boiler to the requested cup size (test by selecting large size to hear the pumping work). Next the machine operates an air pump to force the specific amount of hot water through the cartridge and make the cup of coffee. The problem encountered with these machine is that a small amount of water can drip internally onto the air pump and it will either not operate or work intermittantly. There is a great 'how to fix' video on utube concerning the Keurig-taking apart and fixing.
Honestly, I don't know whether this is your problem, but I do know this happened to a machine I had. You should hear the tiny air pump working when the cup of coffee should be brewing. You can laboriously take apart and replace, and given the price of these units it may be practicle to do the repair. Watch video on utube--its like three or four parts and very instructive. Sorry I don't have the link.

Jan 09, 2014 | Keurig Platinum B70 Coffee Maker

Tip

Proper way to descale an espresso machine.


Hi
I have seen all ways to descale espresso machines on this and other sites and most are wrong!
Never leave the machine heating while the descaler is in the boiler. It's OK for a few seconds but never for minutes or hours. It will turn your seals hard as a rock and the machine will start leaking. If your machine is leaking you probably left your machine on while it was descaling. Factory programs, if used do not turn the boilers on in the descale mode for this very reason.
If your machine has a factory descale mode, use it. All factory descaling programs use the flow meter to regulate the descaling. The flow meter tells the computer how much water has gone through the boiler. when the machine is out of water the flow meter will stop turning and the computer knows the machine has used up all the descaler, and it will want to be rinsed. Remember the pump has to stop on its own for the computer to know it's done! Again the flow meter will tell the computer it is rinsing and when it is again out of fresh water it will tell the computer it is done rinsing and the descaling message or light will disappear. Remember the pump has to stop on its own for the computer to know it's done! It may say descale on some computers and there is a program for resetting the descale. It's in your menu as "Reset Descale". Choose "Yes" and push the menu button to lock. It's all regulated by your water hardness. I have mine set on 4 and my water is very good. I have over 20,000 drinks, and the original boiler. Saeco(Starbucks) Barista Digital.
This method can be used on any espresso machine.
1. Remove the water tank and fill half way with fresh water.
2. Mix your descaling powder (Citric Acid or Durgol Never use Vinegar) in a glass of warm water. When dissolved pour into water tank.
3. Open steam knob. Have a large bowl under the wand to catch the water expelled from wand.
4. Turn on machine (automatics will cycle then start pumping water) Regular espresso machines you will need to turn on the brew button.
5. When the pump has expelled about 8 ozs through the steam wand turn off only the power button. Leave the other buttons and knobs alone.
6. Wait about 10 to 15 minutes for the descaler to work, then turn the power button on and run another 8 ozs through the wand and turn off the power button.
7. Repeat step 6 until the water tank is empty. (machines that have magnets in the water tank will not let you pump the water tank dry but they have programs built in to use that will)
8. Once the tank of descaler is empty, rinse out and fill with fresh water.
9. Open steam knob and run the complete tank of fresh water through the boiler without stopping, and once its complete refill with fresh water and your ready to go.

on Jun 03, 2011 | Saeco Vienna De Luxe Espresso Machine

Tip

Ventilate error -


The following procedure works when you get the ventilate error:



The Ventilate sign can be due to one or more of the following reasons:
Cause 1- Water leaking from the inlet valve below the water tank. The hose from the inlet valve to the pump can be air locked. When using the hand pump, do not thrust its nozzle too deep
Cause 2- Blockage in the passage of water due to clogged passage anywhere between the pump and espresso delivery nozzle.
Cause 3- Pump is not working. Open steam/water outlet knob and hear the pump work. If you do not hear any noise from the pump, this may be the main cause.
Cause 4- Flow meter is faulty. This part is like the water meter for homes. It measures the flow of water and signals the electronic board. The malfunctioning flow meter will not send signals even when water is flowing through it.
Cause 5- Hose is disconnected and water is not flowing in the system.
Cause 6- O-rings at hose connection is leaking, reducing the water flow to be sensed by flow meter.
Cause 7- Boiler gasket is leaking. Reduces flow of water through the system.
Cause 9- Brew unit is blocked, blocking flow of water through the flow meter. This also causes pump to slow down and ultimately stop with muffled sound within 15 seconds.
Cause 10- Brew unit not connecting brew valve, preventing flow of water. Same sign under cause 9.
Cause 11- Steam is leaking. Registers reduced flow of water at the flow meter.
Cause 12- Solenoid valve is blocked or solenoid coil is bad. Same observation as cause 9.
Cause 13- Electronic Control board is bad. Though rare it can happen due to condensed water from leaking steam. When steam is leaking or boiler is leaking, machine should not be used any more to prevent steam shorting the Electronic board.
Some of the above causes can be checked and corrected before seeking technical help. Do not assume anything without physically checking each of the following:
1- Make sure the water tank is full. If the water tank has water level float, make sure the float is in its housing and it floats as water is filled in the tank. If the level float does not rise with the level of water, then replace the float.
2- Water is not leaking from below the tank. The inlet valve is good. If leakage is present, replace the gasket in the water inlet valve.
3- Prime the machine by opening the hot water knob for 20 seconds or pressing the hot water button. Hot water flow shows the boiler is not blocked with minerals and pump is good. The solenoid valve is good.
4- Water & steam flowing normal, check the brew group for blockage. Determine when was the last time brew group was cleaned. Clean the brew group as explained elsewhere on these pages. If the machine has pre-ground function, try making a fake espresso (without coffee). Make regular espresso in other models to make sure that water goes through brew group and espresso is dispensed.
4- If hot water does not flow because the pump is not activated, then pump is bad. Replace pump.
5- Pump starts to work but within few seconds its sound is muffled and finally stop. This indicates there is serious blockage in the water line or the boiler is clogged with mineral deposits. If water is leaking and seen on the counter top, the chances are that water is leaking from hose connections(replace O-rings) or the boiler is leaking from seams (replace boiler).
6- Prime the machine by opening steam outlet for 20 seconds. Steam flow shows that steam boiler / steam outlet is not blocked. If the steam does not flow, then steam boiler or steam passage is blocked. Replace steam boiler or steam valve
7- Check the solenoid valves to make sure that they open & close as the coil is energized. Solenoid valve is located between the pump and boiler. The pump is activated simultaneously as the solenoid valve when espresso selection button is pressed. Some models may have a solenoid valve near the steam valve. In these models, the solenoid valve is activated to allow passage for steam/hot water. If the valve is not functioning, the ventilate sign will appear.
7- Hear the pump work when priming the machine. Louder noise from the pump can be due to
** air-locked water hose, or
** water is not sucked from the tank or the pump is sucking air instead of water or
** the diaphragm inside the pump has lost flexibility and not developing pressure to push water forward
** the hydraulic system is blocked at one or more locations due to mineral sediment. Find the location and cause of the block and correct it.
** Clean the brew unit (see cleaning instructions) and make sure that
a- the ground coffee used is not powdery fine.
b- The dose of coffee grounds is not in excess specification
c- check if there is blockage. Find the cause and remove it.
8- If steam and hot water flow is normal, but the ventilate sign persists, then the flow meter or the electronic control board is bad. Replace flow meter or the control board, as necessary.

Try also the following:

  • Press hot water button once. Message on the screen will not change, this is normal.
  • Open the steam knob and allow the water to flow freely from steam wand into a cup. The screen should now read "Hot water,ventilate", you may need yo empty several cups of water before message changes. In some case it is necessary to refill the machine container without interrupting the operation.
  • As soon as the screen displays "hot water," turn the steam valve off .
  • If the machine warms up again, then problem is fixed.

on Jan 21, 2011 | Saeco Magic Comfort Plus Espresso Machine

1 Answer

How to descale machine-is there a video showing how? I have the Saeco Magic Comfort + machine.


Hi
I put this next statement in so your machine will last longer.
Enter the menu by pressing the menu button. Scroll down until you reach "water hardness" and then press the menu button to activate. Scroll down to the hardness of your water (chose 4 to be safe) and press the menu button again for the computer to remember. Push escape (esc.) and scroll to "Descale) about 4 up from water hardness, and push enter.
To descale your Magic Comfort +, enter the menu and scroll to descale. Push the menu button to descale. Mix your solution in your water tank. Use warm to hot water and dissolve all the solution. Place the water tank on your machine. With a container under the steam wand that is large enough to catch all the water in the tank, you are ready to begin. To start the descaling process, open the steam knob. The machine will automatically start the descaling process and when it is finished, it will shut off and tell you that it needs to be rinsed. Remove the water tank and rinse with fresh water. Refill the water tank and place it on the machine. Turn off the machine, wait a moment, and then turn it back on. Press the hot water button to start pumping fresh water through the boiler. Pump out about 16 oz. of water and then turn off the hot water button and open the steam knob to rinse the steam boiler. When it starts to go to steam, turn off and turn on the hot water button again. Pump out another 16 oz. Repeat this process with the steam knob until you have emptied the water tank. Descaling is complete. Go to your menu and scroll to "reset descale", push the enter button and chose "Yes" and push the enter button. Now it will tell you we next to be descaled.

Feb 14, 2011 | Saeco Magic Comfort Plus Espresso Machine

2 Answers

The boiler wont fire up and the blue light flashes once per second


Let's see what we can do to trouble-shoot this boiler--

First of all-- Are we talking about a Hot Water 'Boiler'-- In other words does this boiler heat water that circulates thru the house, to keep you warm?

Next-- What is your fuel?

Have you Shut the system down, to reset it?-- What happens when it comes back on again?-- Clicking sounds-- pumps trying to start-- solenoids trying to open, etc.-- Tell us what you observe-- so we can help you trouble shoot this problem.

Mack B

Jan 15, 2011 | Heating & Cooling

1 Answer

I have lost my instruction manual and the last triangle light is on what does it mean and how do i fix


Descaling the Palazzo: The Palazzo is programmed to descale the boilers on its own, when set in the correct mode. You program the machine to descale it’s self, do the following. With the machine turned on, push and hold the left 2 buttons (clean and pre-ground). This should light the top right red indicator light. Mix your descaling crystals in a glass of warm water then add to 32 to 48 oz in your water tank. Next, have a container that can handle about 2 quarts of water under the steam wand, or have the machine positioned next to a sink. Next open the steam knob on the right side of the machine. You should hear the pump turn on and pump about 2 to 3 oz’s. of water through the wand into the container. The pump should turn off and there will be a wait of about 2 minutes. The pump should turn on again and more water will come out. It will do this until it has completely drained the water tank. Do not interrupt this cycle until the machine has stopped on its own. When it does stop, all lights on the bottom will flash. Rinse out the water tank and refill with fresh water. Place the water tank on the machine again, and then close, and then open the steam knob again and let the water just flow through the boilers until it is emptied by the machine. Don’t turn off anything until the machine stops on its own. This will clear the descale light. Refill the water tank again with fresh water, open the knob on the right again to prime and when the red light goes out, your ready to go.

Sep 08, 2010 | Solis Palazzo Espresso Machine

1 Answer

I have lost manual so i am trying to find out how i descale my machine


Hi
To descale your Magic Comfort +, enter the menu and scroll to descale. Push the menu button to descale. Mix your solution in your water tank. Use warm water and dissolve all the solution. Place the water tank on your machine. With a container under the steam wand that is large enough to catch all the water in the tank, you are ready to begin. To start the descaling process, open the steam knob. The machine will automatically start the descaling process and when it is finished, it will shut off and tell you that it needs to be rinsed. Remove the water tank and rinse with fresh water. Refill the water tank and place it on the machine. Turn off the machine, wait a moment, and then turn it back on. Press the hot water button to start pumping fresh water through the boiler. Pump out about 16 oz. of water and then turn off the hot water button and open the steam knob to rinse the steam boiler. When it starts to go to steam, turn off and turn on the hot water button again. Pump out another 16 oz. Repeat this process with the steam knob until you have emptied the water tank. Descaling is complete. Go to your menu and scroll to "reset descale", push the enter button and chose "Yes" and push the enter button. Now it will tell you we next to be descaled.

Jun 18, 2010 | Saeco Magic Comfort Plus Espresso Machine

1 Answer

How do you descale a Saeco Magic Comfort Plus coffee machine? do you buy some fluid from somewhere and pump it through or what?


Hi
To descale your Magic Comfort +, enter the menu and scroll to descale. Push the menu button to descale. Mix your solution in your water tank. Use warm to hot water and dissolve all the solution. Place the water tank on your machine. With a container under the steam wand that is large enough to catch all the water in the tank, you are ready to begin. To start the descaling process, open the steam knob. The machine will automatically start the descaling process and when it is finished, it will shut off and tell you that it needs to be rinsed. Remove the water tank and rinse with fresh water. Refill the water tank and place it on the machine. Turn off the machine, wait a moment, and then turn it back on. Press the hot water button to start pumping fresh water through the boiler. Pump out about 16 oz. of water and then turn off the hot water button and open the steam knob to rinse the steam boiler. When it starts to go to steam, turn off and turn on the hot water button again. Pump out another 16 oz. Repeat this process with the steam knob until you have emptied the water tank. Descaling is complete. Go to your menu and scroll to "reset descale", push the enter button and chose "Yes" and push the enter button. Now it will tell you we next to be descaled.

Jun 11, 2010 | Saeco Magic Comfort Plus Espresso Machine

1 Answer

We dont have a manual for our Saeco Magic comfort coffee machine and the declcify message is up on the screen. What do we do?


Hi
Enter the menu by pressing the menu button. Scroll down until you reach “water hardness” and then press the menu button to activate. Scroll down to the hardness of your water (chose 4 to be safe) and press the menu button again for the computer to remember. Push escape (esc.) and scroll to “Descale) about 4 up from water hardness, and push enter.
To descale your Magic Comfort +, enter the menu and scroll to descale. Push the menu button to descale. Mix your solution in your water tank. Use warm to hot water and dissolve all the solution. Place the water tank on your machine. With a container under the steam wand that is large enough to catch all the water in the tank, you are ready to begin. To start the descaling process, open the steam knob. The machine will automatically start the descaling process andwhen it is finished, it will shut off and tell you that it needs to be rinsed. Remove the water tank and rinse with fresh water. Refill the water tank and place it on the machine. Turn off the machine, wait a moment, and then turn it back on. Press the hot water button to start pumping fresh water through the boiler. Pump out about 16 oz. of water and then turn off the hot water button and open the steam knob to rinse the steam boiler. When it starts to go to steam, turn off and turn on the hot water button again. Pump out another 16 oz. Repeat this process with the steam knob until you have emptied the water tank. Descaling is complete. Go to your menu and scroll to “reset descale”, push the enter button and chose “Yes” and push the enter button. Now it will tell you we next to be descaled.

Apr 20, 2010 | Saeco Magic Comfort 103467 Espresso...

1 Answer

The water sensor light came on. I can not get water thru the machine. have tried the troubleshooting fix in manual. No luck. The machine not used for a year or so.


If no water is comming out from steamer or coffee brewer and you can hear pump working most likely as it's been sitting for a year the boiler is blocked. Not much you can really do as you can't try to descale as water will not go through. Cheap alternative is to remove boiler and pull apart ( not an easy job as screws get seized and the two peices of the boiler tend to stick together) once you have the boiler out you could try compressed air to unblock partially so you can do a descale. Other wise pull boiler apart and clean then refit new seals.
Water sensor light comes on as no flow is detected.

Mar 22, 2010 | Saeco Magic De Luxe Espresso Machine

Not finding what you are looking for?
Rancilio Epoca ST-1 Espresso Machine Logo

294 people viewed this question

Ask a Question

Usually answered in minutes!

Top Rancilio Coffee Makers & Espresso Machines Experts

yadayada
yadayada

Level 3 Expert

76649 Answers

vilhj

Level 1 Expert

13 Answers

andy just round the...

Level 1 Expert

47 Answers

Are you a Rancilio Coffee Maker and Espresso Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...