Question about Maytag Neptune MDG5500AW Gas Dryer

2 Answers

Mdg4000 GAS Dryer makes a rubbing sound and leaves black marks on clothes, just had this problem fixed 2-3 months ago and it started again.  Can I fix this myself. Thank you

Posted by on

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 725 Answers
Re: mdg4000 GAS

Bad rollers could be making black dust but the real problem is the tumblers seals letting the roller dust get into the tumblers and on to you clothes.

Black or brown makers are from the faulty or damaged tumblers seals you have one in the frount and one back...

I can help you strp by step if you want to do it yourself.

Posted on Apr 05, 2008

Re: mdg4000 GAS

Maytag technician reported that the air intake gets clogged with lint and needs to be cleaned as the lint is actually burning. This is a design flaw they admitted and of course not warrantied. I paid a repair guy to take machine apart and clean and no problems since.

Posted on Apr 05, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

2 Answers

How do I fix gas clothes dryer? It makes a terrible noise.

that is a sign the bearing are going out. letting drum rub the sides

Feb 25, 2015 | Maytag Dryers

1 Answer

Maytag dryer is leaving black marks or rings on clothes

If your clothes get marked or torn in your dryer, check these: Rollers Rear seal Front glides Front seal Rollers Your dryer may use rollers, or wheels, to support the rear of the clothes drum. When these are worn out, they may cause the clothes drum to drop down slightly, which can pinch the clothes between the top of the clothes drum and the rear of the dryer interior. When the rollers wear out, you need to replace the whole set. Rear seal Your dryer may have a felt-like seal at the rear of the drum. If this seal is worn, torn, or missing, clothes can get caught and torn in the space between the clothes drum and the rear of the dryer interior. When the rear seal wears out, you need to replace it. Front glides Your dryer probably uses nylon or plastic glides at the front of the clothes drum for support. When these are worn out, they may cause the clothes drum to drop down slightly, which can pinch the clothes between the top of the clothes drum and the front of the dryer interior. When the glides wear out, you need to replace them as a set. Front seal Many dryers have a felt-like seal at the front of the drum. If this seal is worn, torn, or missing, the clothes in the dryer may get caught and torn in the space between the clothes drum and the front of the dryer interior. When the seal wears out, you need to replace it.

Aug 01, 2010 | Maytag Dryers

1 Answer

Dryer is leaving black, grease-like marks

I know, this is a common problem with side loaders. I have an old fashioned top loader myself to avoid this trouble. First check that the seals on the door haven't come loose (around the glass window). Keep the seals cleaned out regularly, so grimy, icky, muck doesn't build up inside. When the unit is not in use, leave the door opened!

This will allow unwanted moisture to escape instead of building up in the dryer, to smelly muck.

It probably smells pretty bad too.

Hopefully this will fix your problem.

If left untreated to long this can be a very hard problem to fix. However fortunately it sounds like your unit is still under warranty. If the above fixes don't work, I would seriously recommend you have your unit professionally serviced and cleaned.

Jun 30, 2010 | LG DLE3777 Electric Dryer

1 Answer

Dryer is leaving brown marks on clothes. it is either a burn mark or they are getting caught between dryer drum and shell, not the door

I had the same problem. Unfortunately, it is caused by a rusting drum edges, if you can believe it. My dryer was only 6 years old when this problem occured. There are felt gaskets on the front and back of the drums where it contacts and rotates on the frame of the dryer. You can take a white cloth and run it around the rim of the front and back of the drum and I suspect you will end up with some discoloration on the cloth. I had these felt gaskets replaced, but that is only a temp solution. When the drum is taken out and the old felt gaskets are removed, you can clean the edges of the drum and get a lot of rust/brown off the drum. New gaskets are only a temp fix. I did it about 1 1/2 yr ago, and I think the problem is starting again. Probably time for a new dryer or time to pull the drum and clean it. New drum probably cost prohibitive if you can get one. What a bunch of **** for a 7 1/2 old dryer. Next dryer will have a stainless steel drum. Hope this explanation helps you with your problem.

Mar 29, 2010 | Amana ALG331RAW Gas Dryer

1 Answer

My dryer is leaving black marks on clothes, how can I fix it?

if you left a marker or ink pin in the dryer. then take a flashlight and look inside.if it is a mark then take a rag with a little fastorange handcleaner,and wipe on with small amounts. then take a clean paper towel and dampen with water and wipe all of the hand cleaner.thanks karl

Dec 02, 2009 | Maytag Atlantis MDG7400AW Gas Dryer

2 Answers

Dryer is leaving black marks on cloths.

was a pen or crayon placed in the machine by mistake ? You will need to
remove the residue, use rubbing alcohol on a rag for marker or pen ink , crayon use a razor scraper and then clenser and scrunge pad.

Oct 26, 2009 | Fisher and Paykel DE06 Electric Dryer

1 Answer

Dryer Leaving Burn Marks On Clothes

HI thanks for your question. the problem with your dryer, is that the front felt bearing is worn. and dropped the drum a bit and clothes getting caught. replace the front bearing and the back bearing. not too expensive. thanks the appliance doc. please rate my question. thanks.

Oct 09, 2008 | Dryers

1 Answer

Dryer Noise & Black Marks On Clothes

Most likely the front drum bearing part number 5303937139 needs to be replaced. Instructions come with the kit.


May 31, 2008 | Frigidaire FDE336RE Dryer

4 Answers

Dryer is leaving brown streaks on cotton clothes

To all victims of the brownish colored streak marks: I share your frustration!!! I have the same problem with my dryer which started when my dryer was only 3 or 4 years old - - totally unacceptable for an expensive top of the line dryer! A repair guy showed me how the brownish streak marks come from the felt liner which goes around the drum. Look inside your dryer for the beige or tan colored felt which sticks out around the circular drum. If you rub the felt with an old white t-shirt or paper towel, you will see the same brownish colored marks. My repairman recommended getting the felt replaced eventually, but until then, he gave me the following tips which really help avoid getting the streaks: For white or light colored clothes susceptible to the brownish streak marks: I dry these items as part of a very lightweight dryer load - with just a few other lightweight items. By doing a small lightweight load, clothing is less likely to get caught up & rub against the felt edges. For example, I dry 4 light colored men's dress shirts with 2 or 3 other lightweight shirts. OR for white or light colored athletic "dry fit" type athletic apparel, I dry 6 - 8 total lightweight shirts/shorts. If I throw my white Nike top or white pair of summer pants into the dryer with all my "whites", they will be doomed to getting brownish streaks due to the heavy load pushing them against the darned felt liner! Whenever possible, I wash susceptible items on permanent press to avoid wrinkling, then hang dry. Prior to putting these clothes in the dryer, I also "pre-clean" the felt with an old white cotton t-shirt by reaching into the dryer and rubbing along the felt edges until I'm not getting as much brownish color on the t-shirt rag. For a permanent fix, call a repairman or see the following do-it-yourself YouTube video on "Dryer Repair - Replacing the Lower Front Drum Felt Seal": . I have a repair person coming today to fix 2 other appliances, so I'm finally getting my dryer fixed, and I will post an update soon.

Dec 30, 2007 | Dryers

Not finding what you are looking for?
Maytag Neptune MDG5500AW Gas Dryer Logo

246 people viewed this question

Ask a Question

Usually answered in minutes!

Top Maytag Dryers Experts

Mike Cairns
Mike Cairns

Level 3 Expert

3053 Answers

Dan Webster
Dan Webster

Level 3 Expert

8147 Answers

Tim Whalen

Level 3 Expert

3056 Answers

Are you a Maytag Dryer Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides