Question about Maytag Neptune MDG5500AW Gas Dryer

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Mdg4000 GAS Dryer makes a rubbing sound and leaves black marks on clothes, just had this problem fixed 2-3 months ago and it started again.  Can I fix this myself. Thank you

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  • smdl Jan 28, 2008

    I have the same issue! I had someone come out and 'fix' it for $60 but it is still happening. Can anyone explain what is happening... why are my clothes coming out of the dryer with black marks on them??? And it does sound like it is unbalanced as it spins. The fellow who came out said this was due to the rollers, and it was just noise but wouldn't ever cause a problem. The black marks on all our clothes is certainly a problem!

  • steveco Feb 09, 2008

    Same problem here, the entire inside was black and made white clothes gray. Cleaned, scrubbed the entire drum about a month ago and same problem is starting to occur.
    Any solutions yet?



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Bad rollers could be making black dust but the real problem is the tumblers seals letting the roller dust get into the tumblers and on to you clothes.

Black or brown makers are from the faulty or damaged tumblers seals you have one in the frount and one back...

I can help you strp by step if you want to do it yourself.

Posted on Apr 05, 2008

  • slock Jul 10, 2011

    Please help with a step by step on this issue if you could krazytech.



Maytag technician reported that the air intake gets clogged with lint and needs to be cleaned as the lint is actually burning. This is a design flaw they admitted and of course not warrantied. I paid a repair guy to take machine apart and clean and no problems since.

Posted on Apr 05, 2008


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