Question about Brother MFC-290C Printer

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Clean unable 46 - Brother MFC-290C Printer

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  • cene765
    cene765 May 11, 2010

    Probably the waste ink tank is full.Try this procedure: Access the internal maintenance modeby pressing the Menu/Set button, then press * 2 8 6 4 within 2seconds. This should put you in the maintenance mode menu. Enter 80,then scroll down with the arrow down (round) key. You'll find anentry listed as purge count. If number is over 6000, enter 2 7 8 3. This will reset the purge count value. Then the printer willrestart, hopefully without the annoying cannot clean message.

  • Arcie Mar 17, 2012

    I tried it and it works.. thanks..... :)

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  • Brother Master
  • 378 Answers

This is very common on Brother MFCs - they self clean excessively and when they've done a set number of self-cleans, they refuse to print and give the error message you quote.

There is a work around - you can reset the self-clean counter - but this carries a small risk the waste ink from cleaning that is normally stored insde the machine in a tank/sponge MAY leak out. I've done the work around on my Brother MFC and, so far, no leakage so if I were you I'd take a punt.
Just Google "brother mfc unable to clean" and somewhere in the results will be how to reset the counter - it's all done from the keyboard so no tools required.

Posted on Oct 06, 2009

  • Arcie Mar 17, 2012

    I tried it and it works.. thanks..... :)

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