Question about General Electric GE 13-438 Overhead Garage Door Switch

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Garage door opens w/ Power outages

Power outages (esp with multiple surges) are causing my garage door to open on its own and then it doesn't shut /operate. Unplugging and replugging in the opener, allows the garage door to be shut and opened properly from the wall remote. But what is causing the door to open during power outages. How can this be addressed? I have an Overhead Door Garage door opener w/ remotes and a Genie wireless keypad outside.

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You will need to get a surge protector on this unit first of all. You will have to replace the logic board and maybe the wall button or sensors depending on how bad the surge was. Any time the power goes out the logic board can be affected by it. Thanks BB

Posted on Sep 03, 2010

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The power went out in a storm,now my garage door opener won't work.The learn button keeps blinking


There is an chance you circuit board got a surge. It may need replaced. First try unplugging it for 30 sec and plugging it back in. Garages are generally protected by a gfi plug. Sometime with power outages these trip. Resetting it can also be an easy fix.

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Reset after a power outage


A couple possibilities- check for a tripped circuit breaker in your main breaker box, a surge may have tripped these or a fuse internal to the receivers (the inside units) was blown for the same reason

To prevent this kind of damage to all of your wired electronics, consider having a 'whole house' surge protector installed.
Cost: ~$200-$400 dollars and all units with which I am familiar are supplied with insurance against losses for 5-10 years and $10-25.000 in replacement cost.

Sep 04, 2014 | Sears Craftsman LiftMaster Chamberlain...

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Hello!WE had recent power outage ,now door opener won't work.unit has power lights come on when remote pad pressed,but nodoor action?thank you


Along with the power outage you probably also had a power surge. You need to pull the logic board and check the printed circuit board for burnt or missing traces. Unplug the unit first.

Sep 10, 2011 | Sears Craftsman LiftMaster Chamberlain...

1 Answer

After a power surge my garage door openers both quit working. The outlets are both getting power. The power surge came from outside the home.


Power surges love logic boards. You should remove the boards and check for burnt or missing traces on the printed circuit. Especially around the small transformer.

Aug 26, 2010 | Sears Craftsman LiftMaster Chamberlain...

1 Answer

Champion Liftmaster Garage will not open or close. Just clicks


Pull the logic board and check for burnt or missing traces on the printed circuit. I would guess at an estimate of $125.00 but don't even know where you live.

Aug 02, 2010 | Sears Craftsman LiftMaster Chamberlain...

1 Answer

I just had a power outage. My garage door was open during the whole afternoon. I pulled the red trolley emergency cord and pushed the door down but I couldn't get it closed (locked). Why not?


IF THE OPENER IS IN THE OPEN POSITION THERE IS NOTHING TO LOCK IT IN THE CLOSED POSITION.
YOU CAN UNPLUG THE UNIT AND PLACE A VICE GRIP ABOVE A ROLLER ON THE TRACK. THIS WILL SECURE THE DOOR UNTIL POWER COMES BACK ON - DO NOT LEAVE THE UNIT PLUGGED IN - IT COULD BE DAMAGED BY A POWER SURGE WHEN THE POWER COMES BACK ON (ALL ELECTRONICS IN THE HOUSE SHOULD BE UNPLUGGED) ALSO IF YOU FORGET AND PUSH THE BUTTON THE VICE GRIP WOULD CAUSE THE DOOR TO COME OUT OF THE TRACK, MAKING YOUR CURRENT ISSUE SEEM SMALL.

May 21, 2010 | Sears Craftsman LiftMaster Chamberlain...

1 Answer

My craftsman garage door opener doesn,t work,after a power outage in the home? I don't know if the capacity is bad or the board circuit. Please help.


does it open with the wall controller? if so you may need to reprogram your remotes, look in the manual on how to do this. If not you may have got a surge that damaged the circuit board, I recommend a surge protector with your new unit.

Oct 11, 2009 | Sears Craftsman LiftMaster Chamberlain...

2 Answers

Garage door openers don,t work.


If by "none of my openers will work" you mean none of your remotes and you have the wall control with 3 buttons you need to press and hold for 3 seconds the button with the lock icon.

Jul 01, 2009 | Sears Craftsman LiftMaster Chamberlain...

1 Answer

Opener on wall will not work after power outage


Actually it sounds like the vacation lock has been enabled. To turn it off press and hold the lock button for 2 seconds and test it out. If this is not it then you will need to replace the logic board and get a surge protector as well. Thanks BB

Nov 11, 2008 | Sears Craftsman LiftMaster Chamberlain...

1 Answer

Light flashing and control won't work


Your opener has been hit by lightning or power surge.
If it's not too old you can replace the 'back board' (the computer board on the back of the opener.) Also If the opener has safety sensors one or both of them may be burnt out too, and if it was really bad then the rpm sensor will go too. So you could be looking at paying half the cost to repair or just get a new opener. Up to you, and get a surge protector. Lift master has a good line of products and makes thier own surge protectors for thier products.

Jun 14, 2008 | Sears Craftsman LiftMaster Chamberlain...

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