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External drive not being recognized

The blue light on the hard drive is on, but my computer is not recognizing that anything is connected.

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Check the cable or install the usb 2.0 driver then try again

Posted on Oct 06, 2009

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My transcend 120 hard drive is not working

Posted on Jan 13, 2010

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1 Answer

A blue and red flashing light and won't connect to computer


External hard drives not only provide additional storage space on a computer system but also allow data to be conveniently transported from one computer to another.


These drives typically plug right in to a port on the computer and function without any additional setup; however, if you are running into trouble where your external hard drive is not being detected, you must troubleshoot the situation to determine why the drive appears to be missing.


Check the USB connection running from the hard drive to your computer.

If the USB cable is not seated securely in the port, the computer will not detect the external drive.


Disconnect the USB cable from the computer and plug it into a different USB port. Occasionally, a USB port will fail to function with some hardware and changing the USB connection may correct this issue.


Switch from a USB to a Firewire cable connection, if possible.

The USB port on the hard drive may have died; if so, changing to a Firewire connection will resolve this issue.


Install the driver for the external device from the installation disc provided with the product. Older computer systems may require you to manually install this driver.


After inserting the installation CD, follow the prompts from the installation wizard to install the driver on your computer.


Restart the computer.

If you connected the external drive while the computer is powered down, it may not recognize the device when you turn on the computer.


After restarting the computer, connect the external drive to the system.

The drive should now be detected by your operating system.


Connect the external hard drive to a power source and then plug it into your PC computer using a USB or Firewire cable.


Log on to your PC computer using an account with administrative privileges.

Open the Start menu and click on the "Control Panel" icon.


Open the "Administrative Tools" folder and then double-click on the "Computer Management" icon.


Select "Disk Management" from the list of options on left side of the window.


Right-click on the drive you want your computer to recognize and select "Change Drive Letter and Paths."


Select a drive letter for the external hard drive to be recognized as and click "OK."

The drive will now appear in My Computer.


Hope this helps.

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1 Answer

My 500GB Elements external hard drive is not being recognized by my computer


check usb cable first might try another cable to be certain it's not communications

and afterwards, you might consider running this utility to optimize your ext drive

Jun 16, 2012 | Computers & Internet

1 Answer

I dropped my drive and now the computer won't recognize it. The blue light is on with the red light. Help!


Sorry to hear that your drive is having trouble. When you start the drive, do you hear it turning?
Is this a external that you can remove the hard drive? You may try to power down the external, power it back up and shut down your computer. The conect the external and turn the computer on.

Let me know if you can hear the driver turning and it you can connect after going thru the process above.

Brian

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1 Answer

Computer is not recognizing my external hard drive


If the light won't blink, there could be problem with the power source. Do scanning hardisk for errors manually ( take off the hardisk from the case, assemble it on other PC Desktop)

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1 Answer

Samsung external hard drive not recognized


its happens when the hard drives cable or usb port is problem


change the ccable then try

other wise plug the pci usb card & first diseble the motherboards usb port


then try



ok bye..........................................

Nov 17, 2009 | Computers & Internet

1 Answer

Blue light powers on but it's not recognized by my mac.


Your external casing might have some problem.Replace it with the new one.I think your hard disk is ok.

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are u using the usb cable for connecting the drive? use usb ver2.0.

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First I had to reseat one of the drives which had worked loose and become unseated during shipping. Then I had to format the hard drive and finally I had a 1TB external hard drive I could use. The light is still red.

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1 Answer

Blue light clicking noise


This is known as the "click of death" among hard drives. Your external is merely a normal hard drive in an enclosure, and just as the hard drive in your computer can crash, so an the one in the enclosure, especially since it they tend to be transported a lot more. The sound you hear is the head seeking rapidly back and forth across the platters, and it isn't seeing anything.
I read the manual, and it doesn't say anything about a blue light. If the information is vitally important, there are companies that do data recovery that you can find, but it will run you upwards of $300. If it's not that important to you, buy a new hard drive and treat it nicely.

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