Question about Canon Pixma MP500 All-In-One InkJet Printer

1 Answer

Paper Output Slot

I get an error message "The paper is jammed. Clear the paper and press [OK]".

I can find no jammed paper and pressing OK does nothing. Can anyone help please?

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  • JohnKH Dec 24, 2007

    I actually solved it by passing thick card through (with a little) help a few times in copy mode. After a few passes it seems to have cleaned itself.

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  • 22 Answers

Hi John,

Some small piece of paper or something stuck in the printer path, remove the paper feed tray and clean it completely , open the printer cover and clean any particles, try cleaning the printer head path also... if nothing is visible try using a torch light and then clean it from inside.... once done with all cleaning switch on the printer, things should be fine now... if not

Please get in touch with canon service center, if the printer is still in warranty, or try to contact local serive center....

Hope this answers your post, please let me know by providing your valuable feedback....

Thanks,
Robosoft.

Posted on Dec 24, 2007

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