Question about Philips HTS3400/37B System

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Philips HTS3400 door won't open and shut. Says NO DISC

The door won't open & close and the dvd player won't recognize the disc. The stereo works fine.

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Open up the unit and replace the broken drive belt for the dvd tray. us an O ring that you can get at any auto parts store. i replaced mine and it works fine now.

Posted on Oct 12, 2009

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Posted on Jan 02, 2017

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  • Disc not loaded. Load a disc into the player, close the door and press PLAY.
  • The disc used may be defective. The disc used may be defective, try another disc.
  • The disc is placed improperly in the tray. Make sure the disc is properly placed and centered in the tray and if the disc has a label on one side, make sure the label is facing up.
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1 Answer

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Run a dvd cleaner through system, and try again. If that fails, unplug the HTS from the wall outlet for 10-15 seconds, and replug it. If that fails, it will need to be repaired.

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1 Answer

Reads NO DISC Philips HTS3400 Home system


Run a dvd cleaner through system, and try again. If that fails, unplug the HTS from the wall outlet for 10-15 seconds, and replug it. If that fails, it will need to be repaired.

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1 Answer

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i would say for some reason your dvd player is not compatible from now on with that brand of blank dvd!


get the firmware update from the brand website all you do is download the file burnit on a cd and put it in the dvd player should fix most and eventual problems

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