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Posted on Oct 06, 2009

I dropped my camera and my lense wont come out now and i keep getting an error message is this fixable>?

5 Related Answers

Anonymous

  • 217 Answers
  • Posted on Aug 24, 2007

SOURCE: Minolta G500

your lens mechanism is stuck up! try pulling the lens with slight force, if you are lucky the culprit that is blocking the mechanism will get loose. If you are not lucky theres no way you can remove or fix the problem than sending it to the authorized service center. =-(

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Anonymous

  • 1 Answer
  • Posted on May 11, 2008

SOURCE: Lens wont close.

my camera says the same thing. i dropped it and now it won't close or start or open. how do i fix it?

Anonymous

  • 1 Answer
  • Posted on Jul 27, 2008

SOURCE: casio camera lens stuck

i droped my camra and now the lense is like stuck where can i go to get it fixed

Anonymous

  • 744 Answers
  • Posted on Jul 28, 2009

SOURCE: my camera lense is stuck and my camera wont turn on

hi...The transmission system that moves the lens in and out has a problem with it's gears. There is most likely a gear or an actuator that has fallen out of alignment and is getting stuck at a certain point as the lens comes in/out.There is some disturbacnce of the lens arrangement that is preventing the lens from coming in/out.Any of these symptoms above could trigger the camera to shut itself off to protect itself from further damage.

thank u
rate me!!!

Anonymous

  • 11967 Answers
  • Posted on Apr 29, 2010

SOURCE: I dropped my camera and now it keeps saying lense

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

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Related Questions:

0helpful
2answers

My camera is zooming in and one edge of the lenses is higher than the other one

Due to regular dropping it internal parts seem to have become loose and thus are not in control. Try getting it checked it at the service center to change the loose parts
0helpful
1answer

I dropped my camera and now the lense wont open camera will power up but only lense error

the motor that dirves the lens must be stuck , just take it to the service center to get it fixed
0helpful
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Focus Error

It's a message given when the internal lenses get jammed, possibly due to debris within the gears that move the focus. The "Focus Error" message can involve many FujiFilm models.
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Dropped my camera bag & my 17-55mm Lens Now will not telephoto

The best way to get it done right after you drop the lense is send it to NIKON NY . They put the lense on a resolution bench test and it make sure the resolution is great ,. This lense is very criticial and it is a must or your wasting your money . The reason is this ., The lense is a wide angle and sometimes photographers have probelms with 17-55mm lenses and sub mirror problems . So its best to be safe than sorry .
0helpful
1answer

Lens wont close.

did you try and take the battery out and outting them back in
might be worth a try
0helpful
2answers

OLYMPUS DIGITAL ALL WEATHER

1) Make sure that the batteries are in good condition
2) Check and clean any dirt or corrosion from the battery terminals.

If the power supply voltage suddenly drops during initialization,
or when the lens is trying to extend itself, it could produce this
kind of error.

3) Make sure that the lens extension tubes are not mechanically
jammed.

4) Remove the batteries, turn the unit ON and wait for it to fully
discharge any internal capacitors, then put the batteries back
and try to turn the unit back on. This should fully RESET the
internal CPU.
===

Generally this kind of error means that the camera's internal
computer is trying to activate the lens zooming motors, but
the motors fail to move as expected.

Other causes could be:
a) burned out ZOOM motors
b) burned out motor drive circuitry
c) bad motor positioning sensor
d) defective computer components
e) failed internal firm-ware.

none of these cause are user fixable.

Hope this helps
Martin
1helpful
1answer

Fuji finepix a600

If the camera was on when it was dropped you probably jamed the lense coil. The lense coil is what helps the camera smoothly pull in the lense and back out. Now, just to specify, what exactly are you having a problem with? Will the actual lense not go back into the camera when you turn it off; or can you not get your camera off zoom?
Let me know~
Olivia
2helpful
5answers

Lens Error, Restart

Hi

What you are seeing is a generic stuck lens error message, turning off the camera and turning it on again will not fix the lens unfortunately.

Your lens needs to be cleaned or repaired, and if it cant be repaired it needs to be replaced. There are online places that will do it for a decent price and there are others that overcharge by way too much.

Fixya rules prevent me from giving you a link to anything off Fixya that would help you fix your camera.

Good luck from....

Darntoothysam com
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