Question about Rimage AUTOMATED PRINTERS: PrismPlus AutoPrinter

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Status monitor says printer offline but the printer is hookedup if usb is removed then the print window saya the printer is offline

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1. connect the printer properly to your system if not working reinstall the printer driver and check....

Posted on Oct 06, 2009

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If the driver is installed properly and usb cable is plugged in:
1. Turn off your computer
2. Turn off your printer
3. wait ten seconds
4. turn your printer on
5. turn on your computer

If this does not solve the problem, you will have to uninstall the printer completely from your computer then re-install.
Make sure you reboot your computer each time to uninstall or re-install the drivers.

Posted on May 14, 2010

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1 Answer

Status light blinks orange


Unfortunately, if the Status light is blinking Red, the printer is reporting an internal failure. Try turning off the printer and then turning it back on after a few seconds. Another reset to try: unplug the power cord from the printer and from the wall outlet. Also remove the USB cable from the printer and computer. Wait a few minutes and then reconnect the power cord. Turn on the printer (if it doesn't turn on again). Then check the error light. If it doesn't recur, plug in the USB cable (printer and computer). You may want to try a new USB cable or a different USB port on the computer. Try printing again.

If the error repeats, you will need to contact Brother if the printer is under warranty or your service provider if you have a contract covering the unit. If the printer is out of the warranty period, decide if it is worth the effort to get a diagnosis and repair.

I hope this helps.

Cindy Wells

May 11, 2013 | Brother DCP-8060 Laser Printer

3 Answers

My HP deskjet D4260 is offline. I have tried everything to resolve this but cannot find a way of etting it back online. Please help


Once you have added either a USB or networked printer to your PC or Mac computer, you can begin sending documents to print. However, on occasion, a print command will create an error on the printer and take it offline, which will prevent all future jobs from printing. To resolve this issue, you will need to change your printer settings from offline to online.
    PC Instructions - Open the Start menu and click on the "Printers and Faxes" icon. This will open a window with a list of the printers currently set up on your computer. - Double-click on the icon of the printer you want to change to online. A pop-up window detailing all current print jobs will open. - Go to Printer in the menu bar of the pop-up window and uncheck "Use Printer Offline." This action will change the printer from offline to online.
    Mac Instructions - Open System Preferences by clicking on the icon in the Dock. - Go to the Print & Fax control panel under the Hardware category. - Select the printer you want to take online from the list on the left side of the screen. Then click on the "Open Print Queue" button. - Click on the "Resume Printer" button at the top of the queue window to change the printer from offline to online.

Mar 02, 2011 | HP Deskjet D4260 Printer

1 Answer

How to solve 'error S01'?


1. Verify USB cable is connected directly from USB port of printer and the USB port on back of computer. If not, connect directly to both the printer and computer and try to print. If the printer does not print, go to step 3.
2. VERIFY THAT THE BROTHER PRINTER IS SET AS DEFAULT
This is especially important if you use the print icon to print from within applications. If the Brother printer is set as the default printer, it will have a check mark. If it is not set as default:
To set your Brother machine as the default printer, RIGHT CLICK on the Brother printer and select SET AS DEFAULT (PRINTER).
3. VERIFY THAT THE PRINTER STATUS IS READY AND THE PRINT QUEUE IS EMPTY
A. Click on START, RUN
B. Type: CONTROL PRINTERS and click OK.
C. Locate the Brother printer in the list and hover your mouse over the Brother printer icon. Below is an example of what you may see:
Status: Ready (Could also state: USE PRINTER OFFLINE or PAUSED)
Documents: 0 (Could be any number)
D. If there are any documents waiting in the queue, right-click on the Brother printer and select CANCEL ALL DOCUMENTS, depending on your operating system. This should clear the queue.
E. If the status states: USE PRINTER OFFLINE, right-click on the Brother printer and select USE PRINTER ONLINE depending on your operating system. This should set the printer driver ONLINE.
F. If the status states: PAUSED, right-click on the Brother printer and uncheck PAUSE PRINTING. This should allow the printer to resume printing.
G. If the status is ready and no documents are in the queue, attempt to print the Windows test page. If not successful, verify the selected port. If USB is the selected port follow step 4. If USB is not selected,change the port to USB, then attempt to print the Windows test page. If not successful proceed to step 4.
4. Turn the printer OFF.
5. Close any open programs.
6. Click Start, Run, type: control printers
7. Right click Printer, left click Cancel All Documents (if available). Confirm if necessary (click OK).
8. Right click Printer, left click Delete. Confirm if necessary (click OK).
9. Left click File menu, left click Server Properties, left click Driver tab, left click print model name, left click Remove button, click Confirm.
10. Close the Print Server Properties window to return Printers and Faxes window.
11. Check that the USB cable is properly connected at both ends.
12. Turn the printer ON.
13. Wait until printer has ready light or green status, watch the Printers and Faxes window to see if printer is automatically reinstalled.
14.a. If printer was automatically reinstalled, right click Printer icon, left click Properties, left click Print Test Page button. If the printer is not automatically reinstalled, call Brother Customer Service at 1-877-Brother (1-877-276-8437).
b. If printer was not automatically reinstalled, try a new USB cable. Ifthe printer still is unable to print, call Brother Customer Service at1-877-Brother (1-877-276-8437).

Nov 02, 2010 | Brother HL-5270DN Laser Printer

1 Answer

I have a Canon Pixma MX330 color printer. It gets used only occasionally, usually to print brochures and the like. I recently switched it to copy mode by pressing the "copy" button on the front; now it...


When you double click the Printer and Faxes icon in the Control Panel you will see the printer that your computer is currently using. See.... if the printer image is clear it is online and ready to use, if its blurred then its in offline mode and cannot be use.

To correct offline printer.. some possible reasons is on the usb cable.. check if there is no open wire along the cable...Inserting the USB connector on the other usb slot of the cpu sometimes work just wait first until it is read.

If the printer is still blurred and offline after checking the usb connection, the 2nd thing to do is check the properties of the printer if it is set to offline mode. how? Double click your printer icon. It will display the print jobs window. Click on the Printer tab and uncheck on the "Use printer Offline". Cancel all pending print jobs, close the printer window and try again to print.

Aug 05, 2010 | Canon PIXMA MX330 Multifunction InkJet...

2 Answers

Canon ip 1980 offline problem


Saya Punya Printer Canon IP 1980, printer sudah terkonek ke PC driver sudah ok tapi ketika saya print tidak ada respon sama sekali saya cek kabelnya bagus tidak ada masalah . kepada para sahabat saya minta bantuannya dan solusinya ? ...

May 31, 2010 | Canon PIXMA iP1800 InkJet Photo Printer

2 Answers

Mp250 canon user intervention required problem


Clear pause printing
  1. From the Windows Desktop, select Start , Settings , and Printers .
  2. Right-click the HP LaserJet printer icon that is being used.
  3. Select the Work Offline or Pause Printing option (if enabled) to remove the check.
  4. Print the document again.
Establish parallel connection
  1. Turn off the printer or remove the printer from the network.
  2. Connect the printer to the PC using a parallel cable.
  3. Power on the printer.
  4. Print the document again. NOTE: If the User Intervention Required message reappears, disable or remove any HP LaserJet software utilities loaded on the system (for example, Status Window, HP Toolbox, etc.). Prove printer functionality and troubleshoot communications; try printing again.
Uninstall and reinstall the driver After performing a cold reset on a product installed with USB, a higher DOT4_00x port is created, causing the printer to hang while printing. NOTE: This is required with products installed on a USB port only.
  1. Uninstall the USB printer driver.
  2. Remove the HP folder and AIO folder from the hard drive.
  3. Reinstall the USB printer driver.
CAUSE: This error can occur if when using a network or printing from a laptop. When the print job goes into a pending status, the printer is either in Work Offline or Pause Printing mode. Hope this helps. Please rate my response.
Thanks.
Have a good day.

Mar 17, 2010 | Office Equipment & Supplies

1 Answer

My printer shows ''User intervension required'' other than ''Ready''


The issue may be resolved by clearing the pause printing in the printer driver or by setting up a parallel connection with the computer. Clear pause printing
  1. From the Windows Desktop, select Start , Settings , and Printers .
  2. Right-click the HP LaserJet printer icon that is being used.
  3. Select the Work Offline or Pause Printing option (if enabled) to remove the check.
  4. Print the document again.
Establish parallel connection
  1. Turn off the printer or remove the printer from the network.
  2. Connect the printer to the PC using a parallel cable.
  3. Power on the printer.
  4. Print the document again. NOTE: If the User Intervention Required message reappears, disable or remove any HP LaserJet software utilities loaded on the system (for example, Status Window, HP Toolbox, etc.). Prove printer functionality and troubleshoot communications; try printing again.
Uninstall and reinstall the driver After performing a cold reset on a product installed with USB, a higher DOT4_00x port is created, causing the printer to hang while printing. NOTE: This is required with products installed on a USB port only.
  1. Uninstall the USB printer driver.
  2. Remove the HP folder and AIO folder from the hard drive.
  3. Reinstall the USB printer driver.
CAUSE: This error can occur if when using a network or printing from a laptop. When the print job goes into a pending status, the printer is either in Work Offline or Pause Printing mode. Hope this helps. Please rate my response.
Thanks.
Have a good day.

Mar 15, 2010 | Computers & Internet

1 Answer

Printer status says offline, and we can not print on laptop


Hi!
If you're offline with the printer, you definitely won't be able to print.

I'm assuming you're using Windows XP here. Most Windows products will be similar...

On the laptop, click on the Start button, then Settings, then Printers and Faxes. Find your printer in the list, right-click on it and click "Use Online" or uncheck the "Offline" box.

Good luck! Remember to rate the solutions!

Aug 10, 2009 | HP Officejet 6500 Wireless All-in-One...

1 Answer

BrotherMFC-235C status monitor shows ink is empty,but its new ink,and wont print


we called asus and we had to delete a filter in the main program.problem now solved.

Sep 26, 2008 | Brother Office Equipment & Supplies

1 Answer

Epson CX5800F printer Netgear PS121 Print Server difficulties


Here is a workaround:
http://newsgroups.derkeiler.com/Archive/Comp/comp.periphs.printers/2007-08/msg00456.html

Another thing to try if it STILL doesn't work is
Printer&Faxes>>Properties>>Advanced>>"Print Directly to Printer"

Just remember to restart after you try both of these. The Status Monitor in it's current for (at least for me) simply sucks.

Dec 04, 2007 | Epson Stylus CX5800F All-In-One InkJet...

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